Appliance World

i didn’t actually buy appliance from here but my son did– when I was at his house watching their dog i noticed their cooktop had cracked– I don’t know how it happened and they weren’t aware.. I called Bridget who could not have been more attentive and caring — she was going on vacation but went to a lot of trouble to arrange everything before she left! my son and I could not be more pleased that he bought his appliances from a place that does not forget about you once they have your money — A plus !!!’

Such a great place! Have kitchen appliances, washer/​dryer, grill etc from here. Everyone is very helpful

I was in looking to do my Kitchen. They had live cooking demos going on and the chef they have in store was wonderful. She kept my kids busy making pizzas, was very polite and sweet. You guys just edged your competition… be sure to thank her.

Totally delighted with experience from purchase to delivery. I have dealt with Appliance World in Huntington before and they just keep getting better. Personalized service, knowledgeable and professional staff and the best delivery men and installers (Henry and another gentleman) I have ever had for anything!!! They have a 30 day price guarantee so no worries there as well.
Go in with what is important to you and they will provide very helpful suggestions to expedite the process.

When you enter the store or the property for that matter you are immediately greeted. A staff member will ascertain your need (Kitchen, Entertainment, BBQ, Etc) and direct you to the area which is your wish. There are flavored water stations throughout the store, hot coffee, tea, juice, water, etc. I purchased my entire kitchen from this store as well as my outside BBQ. The customer service is the most exceptional I have ever experienced in my life on this planet.
One night when I received my BBQ I was unsure of why it didn’t go on, I called the store and spoke to Brian. He completely remedied my situation and the steaks were on the grill within an hour. If you are going to buy from a store this is the place as their prices are guaranteed and I support local businesses. (Stu) our representative at each purchase interval was professional, courteous, anticipated our needs and fulfilled our wishes. High end products for a beautiful home. A must visit. Plus they deliver, set up and take away old items.
Thank you Brian! You made our dinner exceptional!

We just did a major kitchen renovation. My husband & I shopped around and purchased everything at Appliance World. Julien Sampson (our sales associate) asked us the right questions & guided us through this major purchase. We couldn’t be happier. Julien provided exceptional customer service — above & beyond my expectations. We would recommend/​buy from them again!

I purchased a hood, drawer microwave and a french door frig from Appliance World. They exceeded my expectations, I will buy from them again!!!

My microwave stopped working… or so I thought. I went to Appliance World to get a new one. The gentleman asked me if I tried pulling the plug, and putting it back in. Called my wife to try it. VOILA! It worked. He lost a sale today, but I will make all my future appliance purchases here.

So it was time to say good-​by to our 15 year old oven and micro-​wave. My wife and I thought we would try Appliance World in Huntington. What a place! You could literally find any Kitchen appliance for any budget. The salesman I dealt with was Brian and after a brief discussion, he quickly ascertained our needs and proceeded to suggest the exact Frigidaire Double Oven that I had been researching. He even looked up reviews, which I already knew were excellent. We matched our Double Oven with a Frigidaire Micro Wave Convection Oven, both in stainless steel. The appliances were delivered right on time, and installed by «John». Our installation required some extra work to vent exhaust to the outside, and I have to say he did a great job… neat, professional, perfectly installed, and everything cleaned up. They look great! This store is a hidden gem… helpful knowledgeable staff, large selection, convenient, and best of all — Great Prices!

Appliance World hit another home run for us.
This time we needed to replace our dishwasher. Stu Stone again assisted us. He suggested a midrange Bosch dishwasher that we now love. Price and installation were competitive. We were promised 2 business day installation, and the installer came a day early! If we had ordered from Best Buy we’d still be drying dishes by hand. The store provided all the paperwork we needed to claim a rebate.
No one can satisfy every customer. But Appliance World has exceeded our expectations twice now, so when and if our dryer ever goes… that’s where we’ll shop.
Thanks for reading.

After two different experiences here, same result. They initially are sweet as pie, lure you in, then once you get the bill it’s different. They charged me for install, when John arrived for install-​which he did a wonderful job-​he wanted to be paid for install! I told him I paid Brian and showed the notes I took about quote. Good thing cos when I called Brian and John also asked to be paid by Brian, he realized he couldn’t double talk me and made it seem like he was doing me a favor by not making me also pay John, twice. Seems John realized what Brian was up to, also they count on people with a lot of money and not a lot of questions or smarts when it comes to reviewing your bill. They also, on the other occasion, charged me for an ice maker on a defective fridge, also once defective fridge was replaced they charged two sep delivery fee’s. When that fridge was also defective, I ordered another brand that finally worked. After the first two were not functioning, they ended up charging me for two def ice makers that I didn’t end up using and two delivery fee’s, even though it was the product they sold that caused those fee’s. Patrick tried to explain his billing techniques that not only could his two billing employees’, Kathleen nor Jeanne Quinones, not explain bill to me, they had to forward me back to Pat who was by now quite rude to me stating, «do I have to explain this to you again»?? In a raised voice-​nice customer service-​not once did I raise my voice-​which just shows he knew I knew he was putting the screws to me and couldn’t double talk his way out of it. NEVER going back and would not recommend, unless you don’t mind being over charged on every part of your bill. Btw, they had a lemon law sign in their window til last week, guess they got too many complaints? Good luck!

man what a mistake this place was. after being pleasantly helped and advised in near by appliance stores I stopped in here to just look around for ideas. didn’t think that would be such a bad idea. I was made to feel like don’t ask us any questions until your seriously ready to buy every word out of sales persons mouth was to try and close a sale never once did I feel like he cared about what I really needed … some advice the store did look nice and I did get some good ideas but not from store personnel I would not recommend this spot prices are outrageously high and salespeople are to insensitive

I purchaced a built in wall oven to replace an old one. When it arrived. it didn’t fit.
The installer was able to refit the cabinet and was able to install the new oven.
I am very happy with the service, the product and the installation. They went out of their way to accommodate me and to make me happy. Thanks to Stuart and Jim.

Service after the sale. I had a few questions on the appliances and they didn’t want me to think twice. They sent someone out there to check it out and even fixed an issue that I didn’t know existed. Love these guys!

When the guys from Paraco Gas told me they didn’t even want to attempt to hook up my appliances bc they seemed difficult, I hired Appliance World for the job. John was very nice and hooked my appliances up no problem. I would definitely call them again for my appliance needs. Thank you.

Before you go to Appliance World, make sure to shop around. You are bound to find better prices elsewhere, and free delivery. I wound up purchasing appliances from them because of a referral and I like to shop at family owned businesses vs big chains whenever possible. As it turns out, you will not get better customer service here, if that is what you are looking for, especially once your order has been placed. In fact, good customer service service does not exist. They just smile and take your money. Good luck if you need anything past that.

I purchased a thermador dishwasher from the owner by phone.
Prompt delivery. I love this dishwasher it fits perfectly onto my kitchen and works great.

this place is pretty cool. a great appliance store, mostly high end. they also have high end audio/​video as well.
best thing about this place is you can do cooking classes here, and have private parties with chefs from rather well known corps/​restaurants.