I had surgery last Thursday, for Cancer. A really good friend of mine bought me a $ 50 gift card to Ulta, as a get well. She knows I love the store. So on my way to radiation today I thought I would run in a treat myself to a new mascara. I started at the Benefit counter. After browsing for a considerable amount of time, I was finally asked if I need some help. I told the woman what I was looking for, without approaching me, she stated that those products were all they had. She never offered any further assistance and never walked, much less looked my direction. I then proceeded to walk over to Urban Decay. After browsing for a few moments I was approached by another woman. I explained to her that I was looking for a good quality, waterproof mascara with a fuller wand. She walked with me, we checked two. Another woman approached her and in the middle of our conversation she left me standing, in the aisle, to help someone else. I even waited in the area for her to get done and she never came back to help me. She walked past me like I wasn’t even there. I tried to call the Manager and was told, she was in an interview and I’d need to call back. No one offered to take a message or asked if they could assist me. This happened a the Ulta, Bridge Street, Huntsville Alabama. This gift card was purchase to make me feel better and it did the exact opposite! Updated…I have STILL not spoken to a manager.
Sheila I.
Évaluation du lieu : 4 League City, TX
I really like Ulta and this location is great as well. I have been shopping at this location since August 2010. The managers are super friendly and I had two managers sneak me in a discount on two separate occasions. I used to have my hair dyed by Amber, but from what I understand she no longer works there. They also have sales frequently so be on the lookout. You can get some great deals there, more than Sephora in my opinion. I am a happy customer.
Nicoleta P.
Évaluation du lieu : 1 Gurabo, Puerto Rico
I find no pleasure in giving a bad review but i am doing it in hopes this could prevent someone else wasting money and time for unsatisfying services. I went there for a facial, place was indeed clean, but although Sandie tried her best it was by far the worse facial i’ve experienced in my life! She barely extracted 3 dark spots and that was all!!! No extraction/cleaning done, just some creams thrown on your face and some hesitant face and hands massage. Golden rule in a facial is to have a clean face so the creams one’s using, could actually work their best. And yes in Europe I worked in a spa for years, i know what i’am saying. I am immensely unsatisfied with my experience at Ulta, not even their 30% off didn’t made it better for me. Never again!
Sandra F.
Évaluation du lieu : 5 Huntsville, AL
Went to Ulta to have microdermabrasion done and I was extremely satisfied with the overall experience. First impressions do make a difference: the treatment room was immaculate and Sandie, the Esthetician, was friendly, knowledgable, and had the softest hands in the universe! I was especially pleased with her analisys of my skin and the expert way she recommended the right products to continue improving my skin’s condition… needless to say, I will be scheduling regular appointments with Miss Sandie… and encouraging my friends to do so as well!
A F.
Évaluation du lieu : 5 Evergreen, CO
Fantastic store and staff. Kim M. helped me and she could not be more helpful. I feel like I got what I wanted, and maximized my purchases. Sure, I ended up spending more than I planned, but Kim helped me sort out what my priorities and focus on products that I will actually used. Now, after a few weeks, all her advice has turned out to be very sound and I’m very happy with everything. Have to say that I never was so happy going to Sephora, so Ulta at Bridgestreet will be my store for premium cosmetics and hair care in the future.
Amy M.
Évaluation du lieu : 5 Huntsville, AL
This Ulta is top notch. Very clean store. The associates are extremely helpful and knowledgable. They have coupons often and excellent sales. They carry almost anything you’d be looking for, from tons of fragrance options to hair products. Check out all the small sample sizes over by the checkouts if you’re looking for a new product before buying the full size!
Jana N.
Évaluation du lieu : 1 Huntsville, AL
Got the worst hair cut of my life there. Had to have it recut the following day by someone else. The second stylist showed me just where and how far off the first cut was. I know they tell you to talk to the stylist and they will fix it to how you want before you leave the chair. It was soooo bad that I didnt want her to touch it and screw my hair up further or make it way to short that someone else would not be able to fix it. Run away as fast as you can!!!
Jeff L.
Évaluation du lieu : 5 Arab, AL
ULTA: SALON | COSMETICS | BEAUTY @ Bridge Street I frequent this salon at Bridge Street to get my wife’s hair products as well as my own hair products. I typically use Rusk & Schwarzkopf products … my wife likes Bed Head. Pretty much whatever you want you will find here. They have a decent selection of colognes & perfumes(like Prada, Gucci, etc) if you happen to be looking for a gift. I have had my black hair color done here and the girls are well educated in their field. Usually, they have someone who specialty is washing hair then your stylist will get you after that … they use and promote Redken products. The color was almost the best I’ve had(product wise, I really liked the professional color from Schwarzkopf the best) — but these stylist & colorists really know how to take care of you. You can’t really mess up black color, but they know how to make it sheen just a bit more than I can do at home — as for a cut, I have quite a bit of full hair, but mine ranges from about $ 20 to $ 30 — but I always time it for product pickups, so I go out less a lot more cash. Make appointments … they take their time, they are not pressured to keep the seat warm by rotating customers as fast as possible as some other hair-cut places will do … the store has tons of stuff to keep you girls occupied, and I think many guys would actually like it as well. Guys with the typical short cut with a two or three guard might not need to go here, but other guys with longer hair with some style needs or color needs I think would like this place. It’s where I go … highly recommended!