Essential Day Spa 2

I have been to this nail salon a few times since moving to the area two years ago, because it’s very close to my neighborhood. However, today was the last time — don’t care that it’s just a 5 min. walk from my house. The customer service is sub-​par compared to other nail salons in the area. You can walk-​in and be standing at the reception desk for a few minutes before someone acknowledges you — doesn’t matter if they’re busy or not.
They immediately try to up-​sell you on services, which is very annoying. Their prices are steep ($ 37 for a mani/​pedi combo) considering the service doesn’t match what they charge. Overall, their work is sloppy and you feel very rushed throughout the entire experience. The nail estheticians even have timers at each of their stations that they set (about 20 mins) at the start of your manicure or pedicure. It’s very obvious by how fast they zip through everything that they’re trying to finish your service before the timer goes off and it shows at the end of your manicure or pedicure.
I got my nails done today and upon further inspection after I was out in the sunlight saw that I would have redo my nails when I got home — which I did. The nail polish near my cuticles was very uneven.
If you want your mani/​pedi to look neat, I do not recommend this nail salon.

ZERO. I came in 4:30pm, one lady came to me and I was the only one in there on a beautiful summer day which was a bad sign, now I see why.
Try to charge me extra $ 7 after I got sat down and had already given me a price and scrapped my nails off!
I was annoyed and said you know I’m just not happy with how this is going. So Unfortunately when I got in my car I noticed I left my gnc bottle there so I had to go back & get it.
I came in peace and this woman had her feet on the table next to my water, as I get it and walk out quietly she says «is that your water?» I replied yes unless this is yours?
She said no you came into my store so I want to know. First of all what store? The place was dead and they’re liars plus now very rude.
So I said to her, «oh this is your store, I don’t see much going on»

I’m still in the pedicure chair and felt compelled to write my first review in a pretty long while.
I had a bad feeling about this place the second I walked in with two of my girlfriends.
We weren’t greeted at the door, but rather rushed upon and asked «What do you want?»
I asked for a mani/​pedi and was told to follow a woman into the area where the pedi chairs are. I said, «shouldn’t I pick a color first?» She says yes.
I spend about 45 seconds perusing their color wall, and nothing catches my eye. Their color selection is abysmal at best. Way too many neon colors, nothing classic or sophisticated enough for a working woman. It looks like the colors I had when I haphazardly painted my own nails as a child.
I was asked no less than three subsequent times in about a 2-​minute period to go to the back to the pedi chairs. I politely asked if I could have another minute to choose a color — and that’s when I realized the pushiness would likely not stop there. I ended up getting the same dark red/​wine color I normally get when a salon has a poor, outdated color selection.
I barely have both feet in the soaking tub before the technician holds a plastic packet up and asks if I want this gel, it will «make my feet soft,» it’s $ 7 and comes with a massage. I ask how long the massage is. She says 6 minutes. I usually enjoy massages with my pedicures so I say yes, not knowing that these powdered crystals turn into pink goop for my feet to soak in. I ask to read the package, and it’s the most vague looking packaging and description of what it is and what the «mystery» ingredients are.
Meanwhile, my feet are soaking in this «gel» for a good 20 minutes while the technician starts on my manicure. I really dislike getting my mani and pedi done at the same time, unless I’m in a rush. I’m here from New York, visiting a friend for the weekend, looking for a nice mani/​pedi session. I was nothing but rushed this entire time. It’s so awkward twisting your body so the tech can get at your other hand, when you should be enjoying the chair massage and relaxing.
The pushiness continued throughout the pedicure, where she tried to up-​sell at least four more times. She handed me a spa menu at the beginning and I said I wanted just a regular mani/​pedi. I understand she has a job to do, but she continued to ask if I wanted a spa pedicure for $ 10 more and a paraffin wax, among other add-​ons. Then it came time for the 6-​minute massage I was promised when I bought the $ 7 mystery goop. I looked at my phone to time the massage, as I was very wary about the integrity of this place that rushes you and tries to turn a $ 25 pedicure into something more than double the price. She ended the massage after 2 minutes and went up to go get a towel. When she came back and started wiping off the lotion from my legs and feet, I asked her if the massage is over. She said, «Do you want an extra 10 minute massage? $ 10.» I said no, that I wanted the full 6-​minute massage that came with the gel. She said no, that it wasn’t a 6-​minute massage, but that my feet would soak for 6 minutes in the gel to soften. I said that’s not what you said earlier. She said «ok» and continued to massage my legs for 2 more minutes (a total of 4) — and the massage was so lackluster anyway. Just a deceptive waste.
I’m not from around here but I know there must be other quality nail salons nearby that aren’t pushy, don’t rush you, and allow you to enjoy the experience. It seemed like they were in a rush to get everyone out of there as quickly as possible, even though there wasn’t a line of people waiting. Their base prices for services aren’t cheap either — so that, coupled with the constant, annoying upselling and loud atmosphere created by workers who constantly talk to each other and answer their cell phones in the middle of services, doesn’t really equate for a good experience.

I have been here a few times because I live close by. One time I went I had an amazing pedicure and was super happy with the results. Every time I have been back I hope to relive the magic, however I am consistently disappointed. They rush through to get things done. The selection of nail polish is below par. They definitely try to up sell you all the time and it is not worth it. Also, you can 100% see in the large windows so people can look in when they are walking back to their cars which is awkward.

I had to come here prior to a celebration, because I postponed to get my nails done. It was too late to make it to where I usually go. Let me tell you, No!!! Absolutely never will I come back here. I usually put in large time considering convenience, telling myself oh, it’s near. They are nice. It’s true, they are friendly. Only, in English. Those people don’t even make an attempt to hide that they are talking about you, looking directly your way, glancing, and yapping their tongues. And for what? All while getting A crappy a** nail job, that is overpriced. Overpriced + good job= tolerable, decent price+ good job= perfect, overpriced+ crappy nail job= how about no? I mean seriously, a plain set with gel-​polish coating? It’s not even, it looks lumpy, And the tech rushed through. Will never come here again!

The only decent service provided is pedicure. I went to get the powder dip where there’s no acrylic. Just a tip and the powder. I should’ve known because the tech kept asking for instruction and even said «I haven’t do in long time». I was patient. But she screwed my nails so bad they looked horrible. And she offered me to come back to get it fixed later when it wasn’t busy. Like why would I ever. I haven’t been since. The pedicures are fine. I wouldn’t get anything outside of that and a pedicure.

This place is ridiculously over priced for the average work they do. The most I’ve ever paid for a mani just for them to be talking shit about me and my friends the entire time. I know I don’t speak their language but I know when someone is talking about me. They charged me 42 dollars for a regular shellac manicure! Just a manicure. I usually pay 50 dollars for both a shellac manicure and regular pedicure at most other places excluding the tip. My nails looks fine but I have gotten better manicures at most other places for a more reasonable price. The lady was taking off my nail polish with the wet gloves she had used while giving someone else a pedicure (ew) So I stopped her and told her if she could change her gloves. And from that point they were nonstop talking to each other in their language. The way they filled my nails was painful and she kept sticking her sharp nail into my finger for some reason. When I told her I was just going to get a regular manicure she told me a regular manicure was 27 (you say what now). I decided just to get shellac because it’s what I usually get. But I didn’t know it would be 42 until the end. The lady also cut my friends finger. I will not be coming back to this establishment. I wish I would have looked at the reviews before I went.

Never had a pedicure feel so rushed. Ughh… first they soak my feet in ice cold water. Next it’s boiling hot. I got a gel pedi and she only put one base coat. I’ve never had just one but she said that’s all they do. She didn’t file my toes individually. She ran the file across my whole foot. I feel like she wanted to just hurry up and do something else. And I have nice feet. It’s not like I gave her something gross to work with lol. I used to like this place but im not coming back.

I came in for a pedicure and watched 2 people that came in after me get serviced. I just left… And won’t be returning.

The service was decent at best. The employees are more concerned about talking (loudly) to each other than satisfying the customer. I am a college student and went to this nail place because all of the nail places down route one were a 45 minute wait. I regret this decision considering a gel manicure was $ 47 WITHOUT TIP! Total I spent around $ 55 which is just absurd for a manicure. Every nail place down route one is 25 $ for the same exact service. This salon is clean and in a good location but other than that very pricey.

Pedicure was very rushed and sloppy, and the technician kept trying to up sell. Then when I went to pay, she kept trying to get me to leave a bigger tip!!! The whole point of tipping is to tip according to the service provided. This service was terrible!

If I could give zero stars I would. I have come in several times, due to the proximity to my condo, but each time gets worse than the last.
My nails have been crooked, they’ve sliced my finger, to the point that I was literally bleeding through napkins and the woman offered to glue my finger with nail glue to stop the bleeding! WHAT? It’s just the worst. Do yourself a huge favor, and don’t go!

I called ahead and made an appointment. The only reason I’m giving one star is bc I can’t give minus one but you get the idea. The service was rude at best. The ladies were more concerned with their private conversation than rendering decent customer service. You will get what you pay for a nail polish job not an relaxing experience. Three ladies screamed over the partition laughing loudly and disruptively. I had to remind the technician the order of the service and she skipped the massage and paraffin wax which comes standard with the manicure. No surprise there was only one other patron. Great location my suggestion — NEW MANAGEMENT AND EMPLOYEES.

Been here 3 times TRYING to not judge too soon. Sorry but service and skill does NOT match the prices. Overpriced! Rough! Not personable. They intentionally find fault with your nails to sell you new set… if you don’t bite that trick — -they file them down so thin, you’ll break and have to come back. Done Felicia! Can’t give them any more of my money.

They don’t actually open at 9:30A on Saturdays. Came there this morning, and waited an additional 15 minutes. Very frustrating.

Overall the services were better than most of the local salons and more expensive. The facility was nice. The massage chairs are nice for now. I ask for the same Technician each time I’ve visited the salon and I discovered that she doesn’t sanitize her nail equipment. The services for the eyebrow and the pedi/​mani were satisfactory.
It is not a peaceful environment. They are rude at times because the female Technicians constantly have loud conversations between themselves. In addition, when a client have a question for a Technician, the rest of the Technicians chime in, in their language (body language and eye contact delivers well).

I have visited this nail shop quite a few times and their service was always ok. Today I go in for a pedicure & a gel manicure. Barely a greeting at the door (as usual) like I was disturbing their day-​side note, there was only 1 other customer there at the time. During my manicure, the employee files very aggressively on my one of my nails so I pull away. She apologizes and I think nothing of it. She continues the manicure and comes back to that nail and tries to file again. As I pull my finger away again, we both notice that my finger is Bleeding… yes the employee actually filed through my nail bed. I discontinued the manicure & she had the nerve to charge me $ 5 for take off (of the gel manicure). I couldn’t believe it! I was sitting there with a bruises and hurt finger and she was requesting payment. When I refused based on the fact that she damaged my nail bed, she said I came in with it damaged… because that would make sense. I Paid for my pedicure and left with no apology from employee. Save yourself the trouble go to the nail salon across the street next to the beauty salon.

I have no idea why this place has such low reviews. I came to this location after a referral from a dear friend of mine who claims she’s never had a better mani and pedi anywhere else.
I walked in and was immediately greeted and asked to find a color. Shortly thereafter I was seated in a spa chair, asked if I wanted to put some gook (I have no idea what the stuff was, but it looked like soft jello and cost about $ 5), I was up for anything, so I said yes. Cindy, my esthetician, was attentive and gentle, and got every bit of dead skin off my feet and hands. Plus she took her time and massaged my legs, feet, arms and hands.
I fell in love with Cindy. If I could put her in my pocket and take her out after ever shower, I would. I need a better job, so I can find a way to bottle her up and wish her out when my feet get rough.
Meanwhile, they have a pretty good selection of color, the facility was clean and a good amount of spa services. There were a large variety of Opi and Essie colors, but they also have gels and shellacs that include mood colors. My friend keeps raving about how cool her mood polish is, I lowkey hated on her when I realized it only came in gel.
The spa services and pretty extensive for a small shop. There are the standard mani and pedi services, but there are sub-​categories of those services where you can choose different fragrances and add services. They also offer waxing and massages.
The location is very conveniently located next to Busboys in Hyattsville, and is on the mid-​higher end of pricing. Overall, I really enjoyed my time here and it was money well spent. My only qualm about going here regularly would be they it seems to be very male friendly. There were three guys receiving services, impeding on the relaxation of women. I don’t have time for that. Note to men: find another nail spot. IMMEDIATELY. Thanks.

My sister likes this salon and I knew she would be going here for her birthday. I decided to surprise her and pay for it before she arrived. I walked in and stopped at the receptionist desk. I stood there for literally 10 minutes and no one, but a customer who was being rushed to choose a color, said anything to me. She even tried to get someone to acknowledge my existence. I watched one technician show another technician something that they found interesting on her cell phone but didn’t find it necessary to ask if I needed help. In that ten minutes, I looked at their prices and found them to be somewhat expensive but I was still going to pay because it’s my sisters birthday! Still no one ever asked me if they could help me. They acted as if I was invisible! So I walked my invisible behind out!
I go to Pam’s Nails in Silver Spring and maybe I am spoiled by their customer service, reasonable prices, great service and pleasant attitudes. I guess I shouldn’t expect all establishments to have some type of customer service! If you are big on customer service, DO NOT GO HERE!

I typically try not to write a review after one time of going to a place. But when I know I won’t be back, I go for it!!!
Like another reviewer I recently moved near by and was hoping for a place right around the corner from me. Well. No. I will be making the 15min trip to get my nails and eyebrows done elsewhere.
They tried to upsell everything. Then after one minute of curing on my gel full set, I was rushed away to make room for another customer. I had imprints all in my nails by the time I got home. The pedicure was fair. But at my other place its standard to put salts in the water, not 5 bucks more. For a pedicure, full set, and eyebrow waxing, i paid 90 dollars. I could have easily paid $ 20 or more, less at another comparable or better place. You can keep it. And with these reviews, they won’t be around for long.