Rusio’s

The food is decent, but don’t believe the times posted on the door. I like their spicy sausage potato soup, and my wife likes the tomato basil soup, but I’ve been there twice and the business is closed. Twice we have been there around 7:15 and they have all ready gone home, even though closing time on the door is 8 PM. It seems like they just lose interest at some point in the evening and pack up and leave. The food is OK. They have decent sandwiches. One of the more irritating things about the place for me is that they are constantly out of things on the menu. But they don’t tell you until you ask for it. One time I had to ask them «so what do you have that I can eat?» It’s almost like a game you play to try to find something to eat that they actually have. So on the whole, soup is good, and the sandwiches are decent. But don’t travel a long ways with any certainty that they will be able to feed you.

The only reason I didn’t give 5 stars is that the ordering is kind of confusing the first time you eat there.
The soup was heavenly. The sandwiches were heavenly. The ambiance and the service was warm and friendly. Definitely a place to make a regular place to eat.

Rusio’s is one of those places I keep coming back to because of their amazing prices and good food. Especially their desserts and to-​die-​for chocolate chip cookie. However, the service is never great. The team seems very disorganized and you spend too much time in line. They do often give a free drink or dessert if the wait is especially long. I would hate to see this place go out of business, but the service needs a step up!

I had a Cobb salad and a sandwich. I was told they were giving me the combo price which they did BUT they also charged me full price for the salad on top of the combo price! I’m not happy about how it cost for just me to eat! If I’m going to be spending $ 15+ on a meal just for me I’ll go somewhere nice. As far as the quality of the food it was kind of meh. Could have been worse but also could have been A LOT better. I will not be back.

I have eaten here since they opened, since I just live around the corner and am an avid salad eater. I LOVE their salads! I have gotten each and every one, and so far the mont n berry and strawberry fields salads are my favorites. Get the poppy seed dressing and you will absolutely be pleased! The berries are delicious, the lettuce is always super fresh and the chicken is white meat and juicy too. The sandwiches are great, as far as I can tell, I have had the Cuban panini and the turkey cranberry and both were very good and satisfying, if a little skimpy on meat? My suggestion would be maybe offer an extra meat option for those who want more protein. Sure it could be more food, but it’s a relatively inexpensive lunch or dinner. The staff is always really helpful and pleasant. I have eaten here at least a dozen times and have loved it each time! It is clean too (is that what the «syerile» complaint is all about? ’cause I don’t get that at all) and bright. I think it’s about the best answer to quick and inexpensive salads and sammies in Idaho Falls.

used to eat here a lot until I was treated so rudely I called the manager the next day. I was promised that because I was a loyal customer he would call me back with an update and some discount coupons sent to me. … to this day have never heard back… I was someone who had eaten there probably 30 times since they opened and feel so slighted by the dismissal of the way I was treated I probably won’t go back

Just finished lunch it was our first time there. I told the order taker it was our first time and he didn’t seem to care. I had to pull information out of him about prices, specials, etc. I had the Cobb salad and clam chowder my wife had the turkey, bacon and avocado along with the tomato basil soup. My salad was a great mix of greens and other ingredients but strawberry dressing, really. The dressing choices are very limited, the clam chowder had wonderful flavor but was very thin almost broth like. My wife said her sandwich was good but had a very sweet flavor she couldn’t identify and didn’t seem to be on the list of ingredients, she did enjoy the soup it was thick and rich.

Definitely not panera or zupas! I went the first week service was not good but expected since they just opened no one knew what was going on either. I went today over a year later and the exact same thing. Really disappointed. Their quality and creativity just isn’t there. The floor had food all over it and they weren’t busy at all. Someone could have cleaned up. Idaho falls NEEDS a good sandwich/​soup shop. I wish I had money to open up my own shop. Ugh.

This used to be so good. Now it’s just marginal. We went for lunch today and counted 17 tables that needed to be bussed. There were only 2 clean tables to choose from and this was at 2:00 in the afternoon!
The prices have increased while portion size on the soup was smaller. Fruits on the salads were macerated where in the past they were fresher and intact and the salad itself was mostly lettuce today. In the past the meal included a chocolate dipped strawberry and bread, but we didn’t even get those this time.
I used to refer people here all the time, but now I don’t think the quality, value or cleanliness are worthy of that. I probably won’t go back either.

Been back several times and the changes have been disappointing. The kids running the place don’t know what they are doing most of the time, the soups are greasy, and the sandwiches are stingy. I’m done trying.

I can see the Panera comparison. It’s probably as close as you’ll get with no Panera within 500 miles. PLENTY of food for the price, and I love that they add a small dessert (usually a chocolate covered strawberry) and a slice of bread to every meal. The taste is great, but the building itself is really sterile and bland feeling. It’d be nice with any kind of theme in the décor.

We had the soup and sandwich combo. The soup was pretty decent, but the sandwiches were bland. I’m probably not going back.

I like it. I would have liked to have more meat on my sandwich and it would be nice if there were more bread choices. I still enjoyed my sandwich, it was still filling even though it didn’t have a lot of meat. Had a salad with strawberries and blue cheese, that was good. I may have to go back and try a panini and some soup.

Reminded me of a Panera, but with better food, though a more sterile environment.
Walked in an tried to read the board and was immediately pushed to place an order. I saw a veggie sandwich and was told about the soup and sandwich combo so I went for that. THe veggie sandwich had a pesto that had Parmesan in it, lettuce, spinach, tomato, cukes, muenster cheese, and roasted red peppers. All of the sandwiches came on the same white fococcia bread.
For soup I got the tomato basil bisque, which really could be considered more of a tomato and cheese soup. No basil flavors to be found.
With the combo I guess you get a hunk of bread to mop up the remainder of the soup and a chocolate covered strawberry to top off the meal.
I left satisfied, but not overwhelmed by the experience.

Agree that the place has become more organized and efficient! The ingredients were fresh and I liked the options! Strawberry fields salad is great, chicken bacon ranch panini also delicious. Not as much of a fan of some of their soups but they let you try a taster so you know what you’re in for. Definitely worth giving it a shot! However if you want piles of meat on your sandwich then gandolfo’s is probably a better option, but if you want a sandwich/​salad or soup combo, then I recommend Rusios.

I was really excited for a Zupas knock off. I’ve been twice, and we’re going back tonight, as they do seem to keep getting better. So here’s a few more thoughts for the owner.
I agree that the atmosphere is lacking. The first time we went, it was a Friday night, and the place was deserted (there was some big football game going on). It was freezing cold and felt like a warehouse. There were like a dozen teen staff members just milling around behind the counter, but no one knew how to turn on the lone fireplace in the center.
But the biggest issue is the menu boards. They are tiny, difficult to read, and are missing key offerings. I couldn’t even find the soup menus on our first visit. Come on guys, throw some huge black chalkboards up and get some nice ink pens. The current boards look like they were printed at a local print shop on poster sized board and laminated. EDIT: the menu boards have been somewhat improved. Still a little small for the size of the restaurant.
I’ve never liked the sandwiches at Zupas, I think the ingredients are on the skimpy side, and it’s no different here. Pile up that meat and cheese, and make your customers happy.
My salad (a berry and nut thing) was large and good.
I really like the tomato soup and that’s what keeps me coming back. At Zupas you can get Orzo pasta in it and that makes it feel more like a hearty meal. Please add some kind of pasta to dress this up! Orzo would be great.
The first time we went the strawberries were tiny and underripe. The second time, they were bigger and better — but both times the chocolate coating was terrible. It’s like the cheap fake chocolate candy stuff you can melt to make homemade candy for the holidays. Get some REAL chocolate guys! (The third time we went they were totally out of strawberries. Dinner hour on a Thursday night. Yeesh.)
The bread slices are really skimpy, one tiny silver dollar slice the width of my index finger for an entire bowl of soup. Two at least would be better, or if they at least cut off a good sized portion — like 2 or 3 inches wide.
Edit: after our third visit, I don’t think we’ll be back. Like another reviewer said, it’s a $ 6 meal for $ 8. Feeding the whole family is just too expensive when we all still feel hungry at the end.
2÷5÷14 Update: I’m updating again, even though I have no idea if anyone sees these ‘not recommended reviews’ I gave this another chance because a friend wanted to go. I got that delicious tomato soup and the Strawberry fields salad. It was a long wait, and I was still hungry afterward, but at least the fire was on! I’ll give another plea for some gluten free bread options.

Had some bumps at first, as expected, but they are always improving. The service is a little slow, but it is professional and the food is delicious to make up for the wait. All in all a great little place!

Very, very poor service. Ordered a chicken salad and I had to remind them that chicken was included in the ingredients as they passed it along. Noticed that they were reusing mixing bowls to toss the salads in. When they got to mine, they just through the items in the salad bowl and dumped dressing on top. I didn’t eat it cause the dressing was terrible.
Once we finally made it to the soups, they were not labeled. No idea what soups were being offered without having to ask.
My husbands panini was toasted on the outside and cold in the center. Didn’t even melt the cheese.
Holy cow!!! Get organized and come up with a better solution to have the ordering process flow more smoothly. Train your staff and listen to the customers.

Rusios just opened up in Idaho Falls about a week or two ago and I have been anxiously waiting to try it. Even though I have a favorite sandwich place in town (Great Harvest) I thought I’d give this place a try. The atmosphere is very modern and has a big dinning room so seating is not an issue. However, the reason I gave it three stars is because they where a bit unorganized and made one of our sandwiches wrong. I understand this is a brand new place with new employees but they got my boyfriends order wrong and acted a bit confused when I substituted a condiment. The organization of the assembly line was a bit hectic and they only offer a limited selection of breads.
The employees however where very friendly and helpful for the most part. I did enjoy my sandwich, but does not even compare to Great Harvest and or other Deli’s around town. Unless I’m in a rush I probably wont be back.

I really wanted to love this place. I love sandwiches and I love soup, and like salad… sometimes.
Its brand new so the long line and unorganized ordering process didn’t bother me. The sandwich I ordered was not the sandwich that I received, which also really didn’t bother me.
What bothers me is that it’s another sandwich place that puts small amounts of meat on their sandwiches. I want a sandwich that is piled high with meat. I want to taste the meat, not just the lettuce and tomatoes.
Their prices are very fair, but then again, I’d pay an extra 3 or 4 bucks for a sandwich that would actually fill me up.
I ordered their tomato and basil soup which was decent, my wife liked it a lot more than myself.
All in all, I’d recommend that you give it a try. The sandwich was tasty, just not satisfying.
As a side note to the owner, please make a sandwich with turkey, ham, roast beef, pastrami, bacon and cream cheese (plus the standard optional veggies)… and fresh avocado. Call it the Aaron and you’ll have a customer for life, as long as you don’t skimp on the meat.
Good day.