After getting so used to the great service at the Houston Circle Starbucks, it was pretty noticeable how poor the service was here. Usually, you’re greeted with a friendly smile, but I couldn’t help thinking«woooowwww she must be having a really bad day.» We asked one question, and the response was completely laced with sarcasm… Like the woman helping us was secretly thinking in her head«what a stupid question.» Not only was the service bad, but so were the drinks. My soy chai tasted completely watered down. My sister had to get her soy dirty chai completely remade, and I was told the caramel macchiato tasted like it wasn’t mixed at all. I guess I’ll be sticking to the west side.
Serenity R.
Évaluation du lieu : 3 Idaho Falls, ID
It’s a Starbucks, but if you like plain Frappuccinos this is the place for you! They have yet to put any syrup in the cup or on the whip cream. I’ve twice ordered a caramel and once a mocha coconut, it tasted overly watered down, i couldn’t even taste my espresso shot that i paid extra for! It’s the worst Starbucks I’ve ever gone to and I’ve been a patron to the company for over 20 years. I’ll stick with going to a different location.
Amanda S.
Évaluation du lieu : 1 Tacoma, WA
I have been to this store many times, each time thinking, «This time it will be different.» It never is. The only person who ever greets me and makes my(uncomplicated) drink properly is Brenda. Otherwise I don’t even get a fake half smile or a whispered«hello.» They don’t look at the customers when handing out a drink, let alone say thank you. It takes twice as long as the busiest Starbucks I’ve been to to make a drink, even when there is only one car in drive thru and no one in front of me in lobby. Iced teas and refreshers don’t get shaken by most of the people, which really does make a difference. Most other drinks are not made well, employees are touching their faces and not washing hands, the trash is always overflowing, there are crumbs everywhere. I will not be going back to that store, not even to claim my free drink for calling and complaining about my last drink.
Paul O.
Évaluation du lieu : 5 Idaho Falls, ID
Initially, the service at this locatiin was marginal; however, when I informed the manager of one or two instances when the sercice was subpar, he immediately took measures tonmake it right. Now, this location employs a few of the veteran barristas from the Utah Avenue location and have hired an extremely friendly staff. I highly recommend this particular starbucks to anyone, as the quality of products is always accurate and crafted to level of starbucks standards; more importantly, the staff is energetic and courteous. …getting every item to thr customer with accuracy and expediency. Good job Starbucks and the staff.