Encompass Medical Group

I knew when I got my health insurance card, that the first thing I’d do was take care of my shoulder, which I hyper extended while doing P90X in January. I wanted my thyroid tested, cause I didn’t loose any weight while doing P90X. I had just caught my car door on the inside of my nose… true story, I’m THAT woman. The one who has the weirdest accidents.
I called Encompass, who are in my network. Surprisingly, I got right in the very next day. I went there, and I hardly had time to sit down in the waiting room before they had me in the exam room.
The doctor, an older doctor, female, saw me, referred me to ortho for my shoulder at Centerpoint hospital, ordered the labs I wanted, ordered a pappy and a mammy (ladies will get it). I went around the hall, got my labs done (a bunch of them, including full thyroid panel). I went out to the desk, scheduled the pappy, came home. She faxed a scrip for nasal steroids (my nose had practically closed after the car door incident, and needed to be patent). Everything I expected. The doctor, fair, weak bedside manner.
They called within the hour to schedule the mammy, which they do there.
They have a cool online system, where you can go online and see your labs. I like to know all my numbers, as I’m a nurse, and read hundreds of charts a week.
Update: I made an appointment to see the podiatrist, and the appointment desk employee tried to argue with the fact that I can’t make appointments, due to my job, before 3. She said, «Yes you can,»
I said, «No I can’t take off before 3, I’ll get in trouble.»
«Well, the doctor only accepts patients in a row. You can’t come in at 3, even though the time is open.»
I said, «I’m coming at 3. That’s my appointment time.»
«Please call if you can come in earlier.»
«I can’t come in any earlier, my job won’t let me take off.»
How odd.
Oh and, even though my doctor’s personality isn’t the most friendly, she had excellent follow up, so I appreciate it. But the appointment desk employee needs to learn communication.
05/​13/​2013: Go to Dr. Raina or Dr. Shaiha. You’ll love them!