After waiting over an hour for our food, and hearing almost every excuse in the book, I had the pleasure of meeting the world’s most horrible manager… With an even worse attitude problem. You couldn’t pay me to go back to this place. I am too angry and disgusted to even go into the details. You’re better off going to McDonald’s.
Holly A.
Évaluation du lieu : 4 Gainesville, GA
I love Outback anyway, but I discovered something new today: the FRENCHONION soup! Ooolalala! The staff was very friendly as well. I needed a mobile office so to speak. They walked around the restaurant looking for a table with an outlet. That was super sweet!
D Q.
Évaluation du lieu : 2 Independence, OH
Went out for son’s birthday last night. Restaurant has a smell very dirty vinegar wash rags when you walk in. Disappointed in service very slow to our table but helpful to another. The salad is supposed to be a chopped salad(I love their salads) and the lettuce was overlooked in the chopping process. Hope next visit is better… have always loved this location and their food previously.
Alex J.
Évaluation du lieu : 2 Cleveland, OH
This place is horrible excuse for a steakhouse. We had to ask for every item we ordered. The appetizer took 25 minutes. The salad another 15 had to ask for it. Ordered a baked potatoes with my dinner. They didn’t bring is our with my pork chops. When they finally brought it. It wasn’t cooked. Asked for another one said they where out. Really a steakhouse that runs out of baked potatoes. Going to stick with my go to for steak Texas Roadhouse they get it right all the time.
Kathy R.
Évaluation du lieu : 3 Cleveland, OH
There are Outbacks everywhere so I think everyone gets the gist of their theme; STEAK! And lots of it. Also famous for their Australian background and bloomin onion. We ate dinner here a few evenings ago. The food pretty good. The Bloomin’ onion, which we ordered as an appetizer was amazing as it always is. That sauce they serve it with should come on everything they make! I don’t even know what’s in it but man it is delicious. I got the sesame salad with grilled chicken. It was a really good salad with large strips of red bell pepper, shredded carrots, cilantro and different sesame seeds through out. The chicken was really well seasons and it was tossed in a sesame vinaigrette. It was light, yet filling. The reason for me giving three stars over all was the service was quite a bit slow for how not busy it was and what we got. We waited quite awhile for the appetizer and the person I was with got a steak quesadilla for dinner, we were in there for over an hour and a half. I will say as soon as you get there they bring unlimited bread and butter to your table to munch on! I
Chris W.
Évaluation du lieu : 1 Westland, MI
Ate here first night we arrived for a convention. 1-placed smelled like dishwater or a musty clothes hamper. 2– waitress obviously hated here job and when a friend asked a question about a cut of steak she was told«I don’t eat meat, so, I think that one is better» 3– got the ribeye sandwich and the meat was cut so thin I thought it was a very inexpensive deli sandwich 4– even the beer had a funky taste 5– water glasses had that musty taste as well. Try bonefish next door or Melts down the road. I wouldn’t eat here again for nothing. Not good at all.
Julie P.
Évaluation du lieu : 1 Manville, NJ
Called to attempt to make a reservation for a large party and spoke to a manager who lacked ANY problem solving skills! Was told they don’t accommodate parties. The person who answered the phone sounded bothered to be working that day! Would never support this establishment!
Charles M.
Évaluation du lieu : 2 Fairlawn, OH
Looks like Outback has jumped the shark. What used to be a really quality and unique steak house is now as shell of its former self. Arrived last evening to celebrate my birthday. We registered on line for seating and when we arrived were seated right away. Our drink order was taken and ordered a Blooming onion. The onion came and was very greasy. The steak was average at best sides were ok. I must say though the service was great and watires was very polite and knew the menu. The remodeling of the inside looks as if they are trying to look trendy. You would have no idea that it is a Australian themed restaurant. It reminds me of a restaurant you’d find in a hotel. If I choose to go to a chain steakhouse, I’ll be going to Texas roadhouse. Same quality steaks, easier on my wallet.
Leslie T.
Évaluation du lieu : 1 Schriever, LA
Right from the get go this place sucked… Been to Outbacks around the country and this is the worse. Two words… Never again…
Steve B.
Évaluation du lieu : 2 Seven Hills, OH
Got suckered in to the«all you can eat shrimp» promo. Grocery store quality steak, under cooked baked potato, and tiny over cooked shrimp that were the texture of jerky. When we got home my wife said, «let’s never go there again.» I agree. There are too many good places to eat in this area to eat franchise crap. At least we had a gift card to use. Not coming back.
Andrew Z.
Évaluation du lieu : 1 Sterling Heights, MI
Used curbside takeout today(7÷23÷14 @ 7:30pm) I am staying next door at the Holiday Inn. Ordered the outback burger with fries and a bowl of Tortilla Soup. The medium burger was well done and pretty much everything a burger shouldn’t be. I explained that I need utensils however received no spoon. Therefore, my soup was eaten with a fork. Tortilla soup was actually good so one star for that. Again, I explained I was lodging next door and needed all condiments. No KETCHUP or any other condiments for burger and fries!!! Fries were also blaw and bread was cold. I would have gone to Bonefish like I normally do but they were closed for remodeling. I should have gone to Bob Evans instead or at minimum ordered room service where Ketchup is always delivered with a Burger and fry. I was going to call the manager of Outback to explain my displeasure but decided a review and me never eating there again is better for everyone. Normally, when I want steak I go to Long Horn regardless.
Andrew S.
Évaluation du lieu : 5 Gibsonia, PA
The baby back ribs are phenomenal the waitresses and the noise level was very nice. There was no wait, no mess at the table everything was perfect
Sheila G.
Évaluation du lieu : 2 Cleveland, OH
I use to love going here, but after going back the food has completely went down. My baked potato was completely burnt and the cashier overcharged my card and had a very dry attitude when I brought it to her attention. I have not been back since and don’t anticipate on returning.
Laura L.
Évaluation du lieu : 1 Thompson, OH
We went for the new All you can eat shrimp — what a disappointment it was. We were a party of three at around 4 pm on a weekday. The steak was good — the shrimp was good when we had it. Our meals came with 10 shrimp each. We immediately ordered another round & waited over 25 minutes to get 8 shrimp each. Ordered again, and again and again… And each time, the wait between servings was longer and longer. We asked the waitress about it and were told it was a new deal at Outback and the cooks were not used to it nor had a routine down. The same was told to us when we spoke with the two hostesses who promised to speak with the manager when he came on duty & have him call us. Of Course — no call ever came. When you are offering all you can eat of anything — you better have a plan in place and people/employee’s to make it happen. WHAT A WASTEOFMONEY — especially when we left the Outback & our 17 year old asked if we could stop at Steak ‘N Shake for a meal & shake to go. We had business in Independence Ohio and stopped for lunch — we live almost an hour northeast of there. WILLNEVERTRUSTANOTHEROUTBACKAGAIN. I have my receipt — 9÷27÷2013 should you need or want a copy. I wasn’t going to write — but feel you are not going to get better/learn to fix the problems and to let others know about our situation. Laura L.
Teejay B.
Évaluation du lieu : 1 Brunswick, OH
I’ve been to other Outbacks before but this one was awful. The whole place smelled like sewage which is obviously unappetizing. If I wasn’t with friends I would have left when I first smelled it. So I stuck it out. The French onion soup was ok. My boyfriend ordered a burger and the fries were cold and stale. The burger wasn’t the best either. He said it tasted thrown together, like the flavors weren’t cohesive. The service was mediocre. She dropped my spoon on the floor and took her time bringing me a new one. The same thing happened when my friend finished her drink. The waitress was nowhere to be found. Not one of my friends finished their food and I was so grossed out by the smell, I couldn’t even finish my soup. In hindsight, I would have rather waited the 2 hours it would have taken for us to get a table at Melt.
Carolyn C.
Évaluation du lieu : 5 Cleveland, OH
I attended my first Unilocal Social Event here, and I had a great time!!! I have always been a big fan of Outback Steakhouse, so needless to say, I enjoyed everything! The complimentary Crisp Red Apple Martini and Sauza Gold Coast Rita drinks I had were spectacular! And they were the perfect compliment to the great new $ 4.00 «Bar Food» appetizer dishes we sampled. We had the opportunity to taste test: Coconut Shrimp with Creole Marmalade; Margarita Flatbread Pizza topped with Monterey Jack, parmesan, tomato, basil, and balsamic reduced glaze; Homemade BBQ Chips with jalapeño ranch sauce; Bloomin’ Onion Petals with spicy Signature Bloom Sauce; Chicken Artichoke Flatbread with wood fire grilled chicken, spinach, artichokes and parmesan; Bushman ‘Shrooms batter fried with spicy ranch sauce; and Short Rib Steakhouse Nachos(kettle chips topped with BBQ seasoning, cheddar sauce and short rib). My favorite samples were the Coconut Shrimp, the Bloomin’ Onion Petals(my all-time Outback favorite) and the Margarita Flatbread Pizza.
Tanya B.
Évaluation du lieu : 4 Chesterland, OH
My first time at this Outback and first impression is excellent! I was there at a Unilocal event, tasting the new menu items launching on October 9, 2013. The staff is super friendly and nice and as always kudos to the Unilocal staff for organizing another fun event! From the new menu items I loved the flat breads(Margarita and Chicken/Artichoke). I was sad that the Chicken/Artichoke flat bread came last cause I barely had any room left for it; otherwise I would’ve eaten the whole plate myself! The breaded mushrooms and the coconut shrimp are also a success! The BBQ chips tasted ok at first but then became too greasy for my taste. Can’t wait for the new menu to launch so we can come back for more delicious food and great atmosphere.
Lisa U.
Évaluation du lieu : 1 Indianapolis, IN
What a disappointment. We arrived, and the parking lot was pretty full, but found that it was for Bonefish Grill, which is located in the same building. We were seated immediately, but our server(Travis) was slow to arrive for our drink order. We needed to look at the wine and beer list, and he got bored waiting for us to make a choice, and just wandered off. He finally took the orders and turned to walk away before we could tell him we wanted a Bloomin Onion as well. The Bloomin Onion was overly browned and parts of it were hard, and the onions tasted like Scotch tape. The steak I ordered had a huge piece of gristle in it, to the point of being difficult to cut. I’ve never seen this happen at Outback before. My boyfriend ordered shrimp, and it was overly browned and hard as well. Our server started to clear the table, then just left the empty dishes sitting on the edge of the table, which was an accident waiting to happen. My friend had the blackberry sangria, which we agreed was very yummy. Our server disappeared and it took a while to get the bill, and then he took forever to ring it up and then bring it back. Once he dropped the bill off, we never saw him again. All in all, food was VERY subpar compared to other Outbacks I’ve been to, and the service was less than good. Go to Bonefish Grill instead.
Ruchu T.
Évaluation du lieu : 3 Cleveland, OH
It’s been years since I’ve gone to Outback but my girlfriend was craving the unlimited shrimp deal. We both ordered the 6oz sirloin with unlimited shrimp. The food came out quickly and our server, Asia, was very attentive the entire way. The steak was cooked perfectly and we both opted for the wood fire option. This gave the steak a smoky wood flavor. The steak was seasoned well and was surprisingly juicy and tender. We both tried the 3 types of shrimp; fried(crispy), buffalo and scampi. Our favorite was the scampi. The shrimp was on the small side but it was cooked nicely in the butter sauce. The fried shrimp was good, but there was a bit too much breading. Skip the buffalo shrimp, its basically the fried shrimp in not-so-good buffalo sauce.
Troy C.
Évaluation du lieu : 3 Cleveland, OH
I first went here to have dinner with a former teacher of mine and the service was average to say the least. We both ordered our entrees but shortchanged us with the salad, although we were both supposed to get a salad. Anyway, the food was very large in portion but very good. My main criticism would be seasoning. I ordered the garlic chicken and I felt it was a bit lacking in flavor and no amount of pepper would correct this. The mashed potatoes and broccoli were a saving grace to the dish, since the saltiness and the buttery taste of the potatoes and the freshness of the broccoli compensated the lack of flavor in the chicken. I would recommend going to this place but keep an eye on what you’ve ordered and don’t e afraid to correct them for they are capable of error, sadly more often than expected.