Well, I actually loved the expertise and knowledge of their staff. However, the big disappointment came today when I attempted to return a pair of shorts that fell apart after 1 wash. I spent $ 7001.5 mths prior to today so obviously all of the other merchandise is fine. Both owner and manager said, «This has never happened before»(in regard to pants falling apart). «We don’t replace or give refund for items that have been washed». Really? Even Target exchanges! Owner asked me how I washed and dried the shorts. I explained my procedure. I felt like I was on trial. Before today I would have given them 5 stars. Now I don’t want to return after being interrogated. Yes, they acquiesced and I got a new pair, but I was warned that they won’t do this again. Sorry, you just lost a customer.
Ruggy J.
Évaluation du lieu : 3 New York, NY
Despite the name, there certainly isn’t anything casual about this strip mall merchant whatsoever. If your idea of an easy wardrobe is blinged out faux leather wallets and bedazzled granny panties, you’ve come to the right place. If you’re in the market for a hot pair of swim trunks to ease into at your next desert pool party, you’d better keep looking, as even my 60 year old father wouldn’t be caught dead in their fantastically tacky wears. I guess it is Indio, so I shouldn’t set my sights too high… but this place really should be reserved for emergency purchases only, and their threads should only be worn around people that love you regardless of what you have strapped to your waist or chest. Otherwise, you’re in for a long day of ridicule…