If I could give negative stars I would! #TMobile ISTHEWORST cell company I have ever had the misfortune of having to deal with! Whatever the sales rep tells you, TMobile customer service will tell you the opposite. My girlfriend’s TMobile phone has never worked right from day 1. She pays for insurance, but TMobile customer service(what a joke calling it that) won’t fix or exchange the phone. Spent 6 hours in this store recently trying to set up service on a third line. Inexcusable in today’s world! Going to consult a lawyer about this to see about a breach of contract law suit. Yes! It’s gone that far and is that bad!
Jena S.
Évaluation du lieu : 5 Los Angeles, CA
This little girl in the big city, Needed a charger in a hurry. I called in advance to ask if they had exactly what I needed and they did and set it aside for me so I could quickly get what I needed and leave. Took less than 5 minutes to help me. Thanks so much, you rocked! –littlegirlbigcity
Chris B.
Évaluation du lieu : 5 Los Angeles, CA
Ed helped me switch my family over from Verizon to Tmobile with new smartphones and all, in a fast and very professional manor. Easily the best experience I’ve had in any mobile service provider location. If you’re looking for a Tmobile location to go to, make sure to come to this one on La Cienega and ask for Ed!
Crystal L.
Évaluation du lieu : 4 West Hollywood, CA
I’ve been to several T-Mobile locations in the last week trying to buy a new iPhone… this one is where it finally happened. While the other locations are completely understaffed, this one has adequate staffing. Everyone was friendly and helpful. Amazingly, the whole process only took about 25 minutes — which is less than I expected. Buying a new cell phone is a terrible experience in general, but if you have to do it, this is a good place to try. Parking is a bit too tight however, so you may not find a spot. Good luck with that.
CJ J.
Évaluation du lieu : 4 Irvine, CA
Always very helpful at this T-mobile. Whenever I’ve come here I’m in and out quickly(for the most part) and get what I need done. Such a relief!
Eduardo G.
Évaluation du lieu : 3 Los Angeles, CA
My contract with T-Mobile is almost up :) Ive come here on several occasions to pay my bill. Ive never had a problem with this place. The employees are chill. There is also a security guard there keeping on eye on things.