Aaron Brothers

As soon as I walked in I was greeted by employee. I unfortunately didn’t respond because I was captivated by the new hyped up stress coloring books. As soon as I moved on to look for what I needed (a portfolio) Tristen asked if I needed any help. He showed me where the portfolios were and was very sweet and very helpful. I picked out the one I wanted and he helped ring me up. He then told me about a coupon that the store had and turned my $ 40 portfolio into a $ 18. Now I know he didn’t have to let me know about the cook but he still did. As a college student whose obviously tight with money it was really nice to see someone around my age be helpful and just an all around nice person. I’ve shopped at many different Aaron Brothers but this location was by far the best experience I’ve had. Thanks Tristen, you made my day! As someone in management I was very happy with his customer service.

I just went here in here (³⁄₁₈) at 6pm although the they have everything their customer service is horrible! The lady that was at the cashier (dirty blonde/​brunette hair, with glasses) was very disrespectful and when I asked her a question she answered it with a attitude then my mom told her that the tip of one of the glasses is a bit cracked and she answered her in a rude way and she didn’t have anything to wrap around the glasses so my mom said they’ll break that way but the lady said well if you don’t want them I’ll refund it for you. If you’re an associate at a shop you better be helping with sales not being rude to customers.

Good spot to get custom framing done. They have a good selection of borders and matts. Just recently had a picture stretched and framed and another one framed

Experienced really great customer service at this Aaron Bros. Bought an inexpensive frame ($ 40.00) 24×36″ for a poster. Got the poster in but COULD NOT figure out how to remove the metal clips and attach the two small brackets. The staff could not have been nicer… took three of them to figure this out (wouldn’t recommend this frame!) and they put it together for me and also provided the wire to string between the two brackets as that did not come with the package. Thanks!!!

I have shopped in this store a few times, quick trips, just needing a frame for work for a certificate.
I have always been able to find what I need fairly easy… the staff is friendly but I didnt notice them going out of their way to really help anyone… but they do say hello and are friendly at checkout.
The store is clean and well organized.

I wish I could give less than 1 star. I paid an ungodly amount to have 5 photos custom framed. I received a call telling me they were completed later than the date they were scheduled to be done. After driving 30 minutes to get there, I find out every one of my frames were done wrong. When the salesperson told the framer of his mistakes, he said he didn’t bother reading any of the special instructions, WHICH WERE PRINTED IN BOLD ON THE ORDER. Then he just walked away as if nothing mattered. I will not make the mistake of coming here again.

Aaron Brothers is the place to get pictures matted and framed in South County.
I recently purchased sports memorabilia for a dear friend as a gift and needed to get the signed photo matted and framed for presentation. I know nothing about things of this nature so I relied on a friend from work who said Aaron’s Brothers makes it easy to look like a pro. That my dear reader, proved sage advice.
I simply walked in with my photo and explained what I was trying to do and the woman behind the counter gave wonderful and concise advise as to what would make the photo pop. Within 20 minutes I was out the door with an estimate in hand. It does not get easier than that!
It took a solid week for the work to be done and upon my return I was elated. The picture looked fantastic. It was exactly what I wanted without even knowing what I wanted. This is how car shopping should be! The actual price was to the penny of the estimate as well.
Aaron Brothers lives up to their professional, stylish and wickedly good looking moniker.

This place is awesome. Customer is top notch. Came here to get a photo framed with their special UV, lifetime protection. They estimated it would take about 48 hours minimum to complete the project… Well it took them half an hour! Talk about over-​delivering! They called me when it was ready for pick up. Very smooth transaction. Highly recommend this place for all photo needs and keepsakes. Prices are reasonable.

I’m writing this review as I walk out. I stopped by to buy some pretty gold frames for my Christmas photos. Even though I was the only customer in the store, I had no one approach me for help, just a doorbell ringing when I walked in. Really annoyed cause the three employees that I saw working were hanging out by the registers talking about green Vespas. I thought this was a frame shop? Oh well, I left.

Really neat store, I was able not only to get some frames, but also stock up on my art supplies.
Associate who was helping me out was very friendly and nice, his name is Jace.
This will be my new destination for art supplies.

I went here a few weeks ago to frame my last certificate — my California Bar license — yay!
I decided to visit this location because of my proximity to work. I hate this parking lot so I would suggest going during non peak hours as it gets busy because it is right next to Target.
Aaron Brothers does a very nice and professional job of framing. The frame «artist» Jace was very accomodating and worked within my budget. He made the process very quick and less painful than other locations I have visited.
I went and picked it up today and loved the finished product. Overall, the only place I would visit if I needed anything framed.

My first time to visit this Aaron Brothers store, but I’m not running back there anytime soon or ever.
I purchased an item that later showed to be defective. I went to show the manager, Mgr. Kelly, but was met with an irritated frowning look on her face. I told her i have a defective item and wanted to exchange it. Despite the proof in her hands, she had to add. .. normally we don’t accept returns when it has been opened. She didn’t apologize that the defective item was sold or try to make the situation better. I already didn’t like her unfriendly approach, so I’m just glad she reluctantly complied.
When I tried the item again a second time, it was also defective. So, I went back to the store again. Brittany said corporate is usually called and has the final say. It would have been better if Mgr Kelly said that, rather than say that returns are normally not accepted if opened. There are always exceptions. Wouldn’t you think? I came in to purchase a product that was suppose to do what it indicated on the package, but when it failed miserably and evidently, why not be able to return it?
Brittany didn’t even apologize that the defective item was on the shelf either and for me having to make a second trip to their store. I informed her to check all of them, because it was safe to assume that most of them if not all were defective. Then, I told her I’d be happy to exchange it again but with a different brand. She charged me full retail price. I had to have the 50% coupon again for the new item, even if it was an exchange and it showed a 50% discount on my receipt.
She wasn’t understanding at all. Neither of the two. They did not show that they wanted to keep a customer.
So BEWARE! If you are buying anything, ask them upfront and before making the purchase, that if something is wrong with it or is defective, will we get our money back? Just make sure! And go to the associates, rather than the managers. The non-​managers had a better attitude and customer service than Mrg. Kelly or Brittany.

My parents have been nagging me for quite some time to frame my diplomas, but I just never got to it. Luckily for me, a convenient Aaron Brothers opened in my favorite plaza where Target, European Wax Center, LA Fitness, and MassageLuxe were all located at (taking over the location Le Vogue used to be at).
I was kindly assisted by Aaron (yes, I made a cheese joke about his name and the store’s name… I’m so lame!!) Aaron was by far the nicest and most helpful young man I have met! I came in not really knowing what I wanted but he was able to give me some suggestions and from there we worked towards a timeless frame that my parents and I were completely satisfied with.
My actual frame is an 18 by 26 inches and the frame that had my eye was the Black Executive Leather. Out of a wall of frames, this was the first one my eyes were drawn to and I could honestly say it has a clean look that can transcend time. I also feel that the edges were classy, but easy to clean/​dust if needed.
Around the actual diplomas, Aaron helped me decide on ³⁄₈ inch of Golden Chalice to match with the UC seal, and then around that a ¼ inch Black Belt around that to go with the Frame. The background itself was an Antique White. Please refer to picture I’ve uploaded if my description is confusing:
All of thus was covered by a UV Museum special glass that would keep the diplomas safe inside, even from UV rays. The frame even came with the nails for me to put it up in our living room O_​O’
So basically Aaron helped me put together my ideal frame, but it was really really expensive ($ 549.94). I came back on multiple visits to see if the frame I wanted would go on sale. A few weeks later, I received a phone call from Aaron and he said his manager gave him the thumbs up to sell me the frame I wanted for a cheaper price… MUCH cheaper price.
The frame was estimated to come by April 26^th and it arrived early on April 25^th. And today on April 28^th I finally got them hung up in our livingroom. My parents are happy and I’m happy, so YAY!
Thank you so much Aaron & Aaron Brothers for helping me frame a milestone in my life! I will definitely refer any of my friends or family who needs some framework done!

I’ve custom framed my artwork before for shows and I’ve never had any horrible experience until I went to this Aaron Brothers.
First of all, it seems like the ones who helped me had no artistic background whatsoever. In my opinion, the matting and frames they chose for my picture were way boringly safe. The colors of both frame and matting are based on the dominant colors within the picture. Black cat with green background equals black frame with green matting. Seriously? They don’t know how to compliment the colors to bring out the picture which is the main purpose of getting the picture/​image frame. So I ended up picking both frame and matting myself.
Second, the custom frame that I ordered was delayed and the staff didn’t even bother to call me about it. They are not even sure when it will arrive so they’ll «call me» to let me know. How unorganized and irresponsible is that? Wasted my time and gas driving there just to come home empty handed.
Lastly, the whole custom frame is overpriced and it takes way too long. 10 days to get and 18×24 framed and that does not include the delayed days. In my experience, I’ve only waited 3 – 4 days to get my artwork framed (with great quality) for a price that is half of what I paid for in Aaron Brothers. People, you are better off driving elsewhere to professionals who are more experience and can fully guarantee customer satisfaction without draining your wallet.
If you want to get ripped off and deal with inexperience staff, then by all means go to Aaron Brothers. Even though the picture that I had framed isn’t going to a show, but it is a present for my boyfriend. I am never ever going to get custom frame in Aaron Brothers.

Went in here a few months ago to get something customed framed and the girl working there was very helpful and patient with me — as i didn’t realize there were so many options. picture turned out great!

Great place for framing, candle shopping and art. I always go here when I’m in desperate need of pens and supplies. A bit on the pricey side, they have a lot of supplies to chose from and sometimes on a slow day you need to find someone to be the cashier, but otherwise everything there is worth it.

Good frames for memories!

I recently brought in a magazine to have one of the pages framed. Framing is not my area of expertise, so I relied on the salesperson at Aaron Brothers to lead me in the right direction. After I picked out a frame, she suggested a few colors for the matting and helped me decide.
My order was done earlier than I was expecting, after only a few days, and I thought Aaron Brothers did a nice job. I was even given a pack of hangers free of charge.
Now if I could only decide where to hang the magazine page, I’d really be set.

Buying photo frames is a far harder task than I had thought. I bought some at Ross and Marshall’s a while back and then accidentally dropped the nicest one which then broke beyond repair. I then remembered that there was an Aaron Brothers nearby, and I’d never been into an Aaron Brothers before.
The store was packed and there were tons of frames around. I was specifically looking for collage frames for some really old family photos. It took a long time for me to find ones I liked and even so, the style I liked didn’t come in the color I liked. I spent about 20 mins in the store and finally decided upon 3 frames. I had wanted to ask a salesperson if there were any in the color I wanted, but there just weren’t any to be flagged down. By the time I had selected the frames there seemed to be only one salesperson in the store and she was behind the counter.
For cookie cutter frames they have a pretty good selection. If you wanted your photos or some painting or posters framed specifically, you can do that here too. They custom fit their frames to suit your needs.
Prices are slightly higher and everything’s still made in China.