Chateau Interiors

This has been one of the worst experiences I have ever had. Soon I will make this review full length so you can understand the overwhelming problems/​disappointments/​failures/​incompetence of château. They will take your large deposit and then hold it ransom as they tell you it’s going to cost more, that the carpet you chose (that they suggested to you) is no longer available, that they have to add an additional 500 square feet to the order, etc.
See my review of warmington residential for more!

Enjoyed working with the Château team. They really helped making a difficult job much easier with their expertise and guidance. I think very highly of Kim and Carolyn and have referred their design team to our friends and builder associates.

I have worked with Château for the last 3 years and I am beyond pleased with the professionalism and design knowledge they exude. This is not just another interior design firm. They work with top-​notch nationally recognized and respected new home builders as well as offering home remodeling and interior design consultation. Their 13,000 square foot showroom features the latest design trends for buyers to experience and I love all their design recommendations.
Their staff designers are the cream of the crop. Château instills stringent guidelines that their staff must possess to ensure quality control and continue to exude the brand excellence that was thoughtfully built more than 30 years ago. It’s nice to know I am in the best hands.
I’m so happy Cheryl Frink joined your team and she has been a huge asset in helping my husband and I to realize our design vision while actually listening to what we want rather than wasting time on things we don’t. Cheryl’s turn around and follow thru is impeccable. We also appreciate her ability to guide us on where to spend money as well as offer cost saving solutions for other areas of our home. As an added bonus, we couldn’t be happier with the exterior paint colors she selected for our home.
If you are serious about interior design and looking for stellar ideas, amazing quality and wonderful service, Château Interiors is the company to give you that polished designer look that echoes your personality and lifestyle. I look forward to my continued relationship with Château as we continue to tackle all the rooms in my home.

The prices here are about 35% higher than what I was quoted. Prices you find at home depot or with a contractor that you already know and trust. I’m a reasonable person and don’t expect them to beat the prices. I know they do provide a little more service in helping pick colors and designs. I’m willing to pay a little extra for that but 35% more is outrageous in my mind.
I asked the manager Kim to work with me give me something to feel like my business is valued. She refused to give me ANYTHING. When I directly asked her if a 5% discount to save a $ 14,000 order was too much to ask for she told me yes. The attitude from Kim that she can’t do anything is poor customer service.