Jiffy Lube

This is by far one of the best places to get an oil change done.
All the technicians are super friendly, upbeat, & knowledgeable.
I came in today Bcus I was a very bad car owner & let my car oil change keep slipping my mind. Jay (or I think that’s his name…) was super nice and accommodating. I didn’t feel like I was getting terribly up sold or ass raped (excuse the language).
About 10 minutes before my car was done, he came in to give me a status update on my car.
Total time in: 30 minutes.
How grateful: forever.
Thanks jay & all the guys at jiffy lube! Keep up the good work & the smiles! They truly mean everything to a random consumer.

I came here on a Saturday afternoon. Boy, was it busy! After about 35 minutes, the guys were done with my oil change and gave me a voucher for a free car wash next door. Thanks for the good service!

Came here for an oil change. I thought I’d need to schedule a reservation but was able to get serviced right away. I was in and out within 30 minutes and even got a free coupon for the car wash that is attached to their building. Great and quick service. Extremely friendly staff. Will come again for my next service.

Good and bad. You have to know what you need here.
Free tire pressure service and brake inspection. But watch out, if they are busy, you have to wait for it. Fair, i guess.
They don’t do brake pad replacement alone, they only do roller and brake together. Typical roller service and brake pad replacement can be done in a dealer. cheaper.
So, just have to know what you need from this shop, for quick stuff, this place is good.

they do a nice job and work quickly, but they are not trustworthy. I get the same service every time (oil change with synthetic oil I supply), and every time I’ve gone there for 7 years I’ve been quoted a radically different price from $ 30 up to $ 95! When they wanted $ 95 they explained that Jiffy Lube had a new policy that required that the same price be charged for a synthetic oil change even when the customer supplies the oil! I got in my car to drive elsewhere and they said «ok $ 30.» Intentionally lying to a customer about a known fixed price is not bargaining or accidental, it is fraud.
I simply give up, and will drive a few miles further rather than go across the street because I am sick of the flea market experience. Sad.

Just came in because my oil was really low. I was going to get another oil change but turns out I was still under the 3k miles. Alex was great. He heard me out took his time and toped off my oil. It was a quick trip but Alex really made an impression and great customer service.

I was there to change battery. They didn’t have any batteries and let me wait for an hour while they service other oil change customers who came after me. Been telling me that it takes 30minutes to change battery and kept me waiting.

This place is shady! Don’t let them up sell you on something you don’t need. I wanted a basic oil change for my Honda Civic. I was told I had no choice but to get the more expensive one with a synthetic oil blend due to manufactures recommendation. I told them it wasn’t necessary and I was fine with the basic. They told me I had no choice. They wouldn’t do the oil change unless j got the more expensive one. Because I was on my lunch break and pressed for time, I just said fine vs the back & forth negotiation over an oil change. I called my boyfriend, he said no way, he looked up the manufacturers info. When I took this info to the guy who up sold me, he disappeared and called someone else in to BS me. By that time my car was done and I left. Won’t be back.

Well worthy of a five star review! I feel so confident giving this Jiffy Lube five stars no doubt about it! These guys are awesome very nice, friendly, and very informative. They don’t try to pressure you into buying extra stuff which is a bonus. However they do show you what your car does need and ask you if you’re interested which is also good. I’m very happy with the service they provided for me today. They added windshield wiper fluid, did tire pressure check i’m pretty sure they added air to the tires too they also vacuumed my rugs. BONUS! I will be back in 3000 miles thank you Jiffy Lube Irvine !
Sincerely,
A Very satisfied customer

Amazing! I literally had an hour to get an oil change on a Sunday. They were the only ones open, and they got me in and outta there within 30 min! They replaced my broken tail light, did an amazing oil change, pumped my tires, fixed this plastic thing that’s been hanging off on my under carriage and hooked me up with a free car wash next door! They are a bit pricy but they’re super knowledgable, I don’t feel like I’m getting hustled, and they got me out of there within the time frame I requested. Definitely worthy.

The team here is awesome. Super friendly, informative, and you don’t feel like you’re getting ripped off! I’ve been coming here for a few years and will definitely continue to do so.

Came here on my lunch break for an oil change, they pulled out my air filter and it was super gross, so they ended up changing that out too.
Great, kind, and professional service. They explained everything that they did and told me about anything they found on the inspection.
I walked over to CVS to get a prescription and walked back and it was done! Less than 30 minutes. Will definitely come here again! Thank you everyone for your awesome service.

Brought my ’01 Toyota Tacoma truck for a oil change (with a coupon). The whole crew was very professional and polite. There was no upsell of services when I asked for just the oil change. They showed my air filter to me, which is still mostly clean AND put it back before running the engine.
Their waiting room is very spacious, with free coffee or water, plus a flat screen tv to occupy your time if you don’t want to use their free WiFi.
Service only took about 25 minutes, which included the oil change, interior vacuum, and all windows cleaned.
All in all, this location at Veneto and Main in Irvine, Ca, will be my go to place for my other cars oil changes.

Update: 10÷25÷15 (17 days later)
The guy commenting on the reviews is just another scam. They didn’t even reply to the email. Good stuff jiffy, really classy.

I’m a regular customer of this Jiffy Lube location. I’m here several times a year, for the last 8+ years. It is a convenient location near my office and the service is exceptional.
It seems to have improved over the last few years: all the technicians are friendly/​polite and knowledgeable. On average a basic oil change takes them about 30 minutes to complete, including a thorough inspection of all other major fluids, filters, tire pressure etc. They are reasonably priced and are never pushy about other recommendations.

Service here is ridiculous… ly AWESOME! Oil change for $ 43 after a $ 15 off Unilocal coupon for high-​mileage synthetic oil. A bit expensive for oil (you can find other places for $ 25 pretty easily), but justifiable for the service provided. It’s the many small things that make it worthwhile. They checked my air filters, tire pressure, topped off water… overall they conducted a very comprehensive check for my car minus the diagnostic check. Oh, and they have a comfy lounge with AC for you to wait in (needs some couches).
They also value you as a customer and explain the little things they do, especially if it comes at a charge. Topped off my the service with a FREE CAR WASH at the Fast5 next door :’).
SIDE STORY: about a month ago I wasn’t sure if I needed an oil change. It had been over 6 months since my last one. Upon arriving, I told the worker I needed an oil change, and he quickly took a check of my oil and upon further evaluation, explained to me that my oil quality was still sufficient and I could go for another month or so. I’m grateful for their honesty! It wasn’t a busy day, and they could have easily taken my money.

Staff is fast and polite, but their standard practice is to remove the air filter and drive turn on the engine and drive the car into the garage with the filter still removed.
All this does is suck up all the sand, dirt, and debris that is caught in your air box into your engine. This may include bird feathers, leaves, bugs, and anything that you might see floating in the air wherever you drive. This affect is compounded if you drive off road or in dusty areas for work.
This is the sole purpose of the air filter, and when you go to jiffy lube, you might as well never use one.

It was my first time getting my car serviced at Jiffy Lube and I had a great experience! As soon as I pulled up, a technician asked me what type of service I needed. I was just there for an oil change but he told me that it would be a good idea to get some other things checked out also. After explaining to him that I know absolutely nothing about car maintenance, he pulled up some diagrams and pictures and explained exactly what they were going to do to my car and why it was necessary. Then he escorted me to the waiting area.
After about half an hour, everything was done! These guys are quick!

It really is a huge bummer how they’re not really great with cars because staffs there are really nice.
My first visit was in February 2013. I took my car for a tune-​up because I was supposed to drive down to San Diego. They did a lot of work on my car. My car seemed fine when I picked it up, but I noticed that its steering wheel started to vibrate once I got on a freeway. It vibrated so much I couldn’t keep holding it. I brought it back next morning and had a tech test drove with me, but they said it was normal. I had to argue with the tech because there is no way it vibrates so much you can’t keep putting your hands on it because it hurts. The manager suggested me to take the car to a different shop to have it balance and mount and he would reimburse the bill. The issue got resolved, but it was such a hassle going back and forth between shops and missing out an important meeting for my work… Not the greatest experience.
My second visit was pretty recent. I took my car August 10, 2015 for an oil change. Oil change itself went pretty quick and smooth, but the car started making squealing noise after I had the service. I called them next day, and they just told me to bring it back in. I took my car following day to have them take a look at it, and they said it was caused by drive belt and re-​tightened it for me. The noise stopped for the moment, but it got a lot worse next day. Now I’m stuck with this awful squealing noise. I don’t have time to take my car to a shop (I’m going to take it a different shop this time, of course…) until next week so I have to drive around with this embarrassing noise which occurs the entire time I have my car turned on.
People are great there, but I probably will never go back, due to the condition I received my car back — twice.

This place is beginning to become my go to oil change spot. Great service and includes a free bronze level car wash that you can use anytime you want, by simply handing your stamped receipt from jiffy. You can also upgrade your car wash if you desire.
You simply pull up to their garage, and someone greets you right away. I went on a Friday around 9:30am. Waited about 45 min (they fixed my broken light also). I walked over to CVS, so time went by pretty fast.
The waiting room, like mentioned in other reviews, is really great.
Definitely recommend!