Swift Water Heater

A few weeks ago our water heater went out. After calling around I was lucky to find Jay! He was very helpful and answered all my questions. Was willing to come out after hours and tell me what parts we needed. After a few days and a lot of hassle with the other water heater warranty company. We decided to have Jay place a bigger and better water heater in our home with a good warranty. He was fast and very professional. Did a great job! We will definitely pass his information on to our friends and family.

My gas water heater pilot light was not staying lit. I called couple of companies to get quote, Jay from swift water heater gave fair price over the phone. When I sent photos of the heater, he suggested that its very old and will need to be replaced in a year or two so instead of spending money on it, try to do it myself. He said that most likely thermo couple needs to be replaced. I did it myself and called him during the project for tips. He was very helpful during the whole process. Very honest and nice guy. Even though I didn’t need him to come and fix my issue, his willingness to help and save me money was great. I would highly recommend calling him for any of your needs.

So last night as my daughters were doing their homework, two loud bangs came from our back door. My daughters took off running into our bedroom to let me know someone was at our backdoor trying to get in. I got my 45, streamlight flashlight, my pit (so he could lick them to death) & went searching for intruders. Checked back yard, side yard, shed, garage & found nothing. Checked cameras, nothing. Maybe our house is haunted. This morning we wake up to no hot water. Makes sense now, started calling plumbers. Called about six different companies, no answers or return calls on most except for Jay. Not only did he talk to us but he explained everything & even showed up to my house after 5pm. He let me know what parts to order since the water heater is still under warranty. Parts are on their way & we can’t wait to have hot water again. Jay is awesome!

So EXPENSIVE! It will cost $ 195 for him to just come out. Insane!
I requested him to do an annual service on my tankless water heater, and apparently this will cost $ 195. According to online and Jay, it will not take more than an hour to do. I contacted other companies and they charge $ 95. I don’t care how good you are or what type of excellent service you offer; charging $ 195 when others are charging $ 95 is insane.

I actually dont know what to say. I have NEVER had an experience with a service company like this before. I called Swift and got Jay on the phone. I told him my problem with my water heater not heating, he paused for a few seconds, asked me if was a GE model or not. I said it was. He asked me if I was handy, I said I was. He told me the issue was a thermo coupler, and I could go down and get one at Home Depot, watch a youtube video, and give me a call back and he would give me a few more pointers. He thought there was no need to pay over $ 200 dollars to them when I could do the work myself??? Wow… what service company have you EVER heard of who would do something like that??? To make a long story short, I got the part, watch the video, got some tips from Jay, and in about an hour I had fixed my water heater according to Jay’s instructions. It cost me $ 15. THANKS JAY!!! I cannot say how impressed I was with you, and in the future if I have any water heater needs, or if any of my friends do, we will be using your services from now. Once again, I appreciate all the help!
Thanks,
Adam

Went to Unilocal desperate to find someone who could repair our water heater fast and without overcharging. Called Jay (because of the great reviews) who asked for some basic info and within 10 minutes he called me back after checking the warranty on our water heater and let me know what the exact costs would be for the repair. I scheduled him to come first thing in the morning and he was right on time, did the repair quickly and had our water heater up and running. Will definitely call him again for future repairs and recommend him to friends & family. Thanks Jay!

We called Jay from Swift the day we found out we didn’t have hot water in the house. We thought our water heater broke and we needed to change the thermostat. Jay gave us a price quote, which we thought was very reasonable and he agreed to come the next day to fix it. He came the next day. Once he saw my water heater, he realized that my pilot light was off and that was the reason we didn’t have hot water. We didn’t need to fix anything. He was very honest and told us right away that nothing needed to be done. He helped us to turn the pilot light back on. He made a trip to our house in Anaheim, but he didn’t charge us anything. I am really impressed with his integrity and his work ethics. If I need work on my water heater again, I will definitely call Jay again. He is very professional and I trust him completely.

Jay is the man! Thank you for the new Rheem water heater instal. Same day service means so much and quick instal, super honest, humble and clean. Not to mention 6yr parts and labor warranty to top it off for the price don’t even shop around just call Jay.

He was so prompt in getting back to us and gave us the best quote! Fast and friendly service. Thank you so much for coming out on a Saturday at no extra charge. Would definitely recommend.

Call Swift if you need anything water heater related. Jay certainly was swift and friendly when I contacted him to help with a failed thermocouple. Would definitely recommend and use again. Thanks Jay!

Very responsive, on time and honest. Thank you for the great work and making this so easy on me. It is important to have a contractor that does not over charge and is helpful, if you need a good water heater contractor, please call this guy.

Talk about literally being «swift.» I called and it just so happened that Jay was in the area and he came just as he said. We had some tweaks to do to satisfy home inspection. Jay was fast and efficient, and met our every expectation. He fixed our temperature pressure release valve (actively leaking), and managed to deal with our overflow line.
Talk about easy in, easy out. This was totally painless. Five stars for Swift Water Heater. I’d definitely use them again.

We were surprised by a water heater leak on a Sunday afternoon. I quickly Unilocaled and got a few numbers for water heater companies. Jay from Swift was the only one to take the time to ask me questions and assess the problem. He told me how to stop the leakage by walking me through the steps to turn off the water and gas supply to my water heater. This helped stop the leakage and possible water damage in my garage. Like most of us, we have a ton of stuff in garage that needs to stay dry.
I asked for a quote and my options and Jay was very quick to give me hard quotes over the phone. With this information I called around and he was still the best price. I also YouTubed to see if I can D.I.Y. it. I would be saving a lot of money, but I didn’t want to take the chance on such a important part of the house to save a few hundred.
I called Jay back on that Sunday night around 9pm and he quickly scheduled me in the 1^st thing Monday morning. He usually covers the Laguna Nigel to Irvine area, but he made it a point to come out to me in Fullerton.
Jay came Monday morning as scheduled, went over the problem, I confirmed my understanding of the service and pricing and he started. He was very efficient and was done in about 2 hours. We had a brand new 50gal Rheem water heater with all new components (water pan, valves, hoses, pressure thing). There was to upcharge and price as quoted over the phone the night before.
In short, Swift is fast, efficient, reliable and straight. Customer service is very important, but quality of work and attention to details still wins. Since Jay is the owner and the servicer, he will make sure you get the best quality of service.

I found Jay by doing a search on Unilocal for a local plumber. The overwhelmingly positive reviews made me very (cautiously) optimistic. Well let me say he has 5 stars for a very good reason!
I emailed him at around 6pm on a Sunday night and got a response back in less than 10 minutes. He asked me to send him pictures of my problem/​needs so he could assist. I followed with a call the next morning and he talked me through things. With his troubleshooting, It turned out that I actually didn’t need his services. But he was more than willing to work with me to help understand that. Even talking to my contractor to make sure everyone was on the same page. When he could have taken advantage of the situation and made money with offering a service I didn’t need he instead offered to help at no charge.
I will definitely keep his info for future plumbing issues as they arise. I definitely suggest you contact him!

I contacted Jay to do a major replacement of my tankless water heating system which heats the water and house that is over 7,500 sq. ft.
Given the size of the project it was most important to responsibly get it right. Jay did a first class job which took several weeks to complete. Plus I received a five warranty on parts and labor. He’s not the cheapest but he’s worth every penny I spent. If you want it done right the first time, call them.

I called Jay this morning after dealing with 2 other companies… Both of which were awful. Jay promptly returned my call, was very knowledgable, and was able to explain the problems my water heater was having in a way that was clear and understandable. He came out within a couple of hours and was professional, friendly and did an excellent job on an installation. It’s such a relief to find a company that you can trust to do a quality job without any pressure to do work that you don’t need. I would highly recommend Swift to anyone that is having hot water heater problems.
Also, he noticed my kitchen faucet was loose while he was testing the water and fixed it for free– talk about amazing customer service!

I had a very positive experience with swift. As the name implies they are swift and very professional. They installed a new rheem 40 gallon after my old water heater started leaking. I have no problem recommending these guys.

My New Years started with a leaking water heater. After visiting Lowes & HomeDepo I gathered enough info to conclude this would not be a do-​it-​yourself project. I called upon referral and contacted a few well know companies. Discourage by the bait and switch or price gouging tactics, I finally decided to check Unilocal for reviews. This felt foreign to me since I’ve only used Unilocal for food reviews. This was my first home improvement review.
I went with Swift because he was several $ 100’s less then others. He showed up on time and went right into work mode. There was no up sale or complaints. In fact he took extra care working around the tight space and a fire sprinkler head right above.
I recommend you call around but alway consider Swift in the quote.

I noticed some water coming down into my garage floor. This was coming down from the garage ceiling and hitting the main vent of my water heater. At first, I thought it was a water heater issue. I searched on Unilocal and found Swift Water Heater. After looking at all the high Unilocal ratings, I called them up and Jay answered. After asking me how old the water heater, he asked me where I live. I told him I live in the Mission Viejo/​Laguna Hills area. He said he would be there in 30 minutes! I was pleasantly shocked by that and I waited for him.
He arrived within 30 minutes and looked at it and told me that he would need to cut some of the dry wall to take a look. I knew dry wall was okay to be replaced and so I agreed. He cut it open and showed me that the leak was a very small leak coming from one of the copper pipes. We eventually found out that it was the guest shower pipe.
Jay tried his hardest to find the source of the leak, but it was not possible for him unless he was going to gut my entire bathroom. He told me to call a leak detection company to find the leak.
The amazing part was that Jay worked on my house for over an hour and DID NOT CHARGE ME ANYTHING. He even told me that my water heater had a leak but told me to call him whenever I felt comfortable to replace his water heater and he would give me a great deal on that. He even offered to patch up my dry wall after a month!
Jay is a very honest worker and I would trust him for my general plumbing needs and definitely for water heater issues.

Swift water heater came from Laguna Niguel to my home in Rancho Santa Margarita on time as promised and gave a great price for a tankless water heater. J of Swift Water Heater is friendly, professional, knowledgeable, and a man of integrity.
I unhesitatingly and completely recommend Swift Water Heater.