Windwood Glen

When you call for availability, they would first ask tons of questions before they can give the answer. Questions include name, phone number, where you work, your company’s name, where you are from and so on. Also WHY you like the floor plan you are asking for. I don’t get it.
And finally they would say no we don’t have that available.

I had a clogged sink and the heater wasn’t working, so I put in a work order.
Mauricio always came in the day I put in the work order and finished it in a day or two! It was a lifesaver since the apt was so cold.
Mauricio was also really nice and made conversation.

We moved to these apartments from a house last month. Despite the smaller space, these apartments are cozy, have a great location, and a wonderful service. Everyone in the administrative office has been friendly and helpful so far. Besides that, we had a few things that we needed to change inside our apartment. We mentioned these things to the main office, and were immediately helped the next day. The maintenance technician Mauricio did an excellent job on our apartment improvements. We are overall very satisfied with the apartment, management, and service so far!

I’m going to start by saying… Thank you, Nina Rawlings for being so patient, and giving us a tour around to 3 different communities in the area. I can’t wait to move in to my new home: D

As I am currently a resident, I do not wish make any specific comments about the management at this point, but I do want to positively acknowledge the excellent maintenance crew that works here. They are always helpful, conscientious and friendly. Recently, one member of the staff; Maurico went out of his way to help us deal with a really annoying utility issue that had been bothering us for days. If I could just review the maintenance crew I would give them 5 stars.

I moved in recently and had a few small issues that could have potentially became serious problems. A leaky toilet and a leak on the refrigerator that was wetting food. As soon as I noticed I called Mauricio at maintenance and he came and fixed both. The guy is seriously great at his job and the Irvine company should be very happy to have him as an employee. He has a great attitude and seems to be very well versed in his line of work. My family and I appreciate the urgency he handles our maintenance with and are happy with the services he has provided.

I came across this place with the intention of finding something affordable and reasonable for my temporary living situation. I could not find any drawbacks during my stay here. Management is friendly and attentive as they regularly keep you informed. Do not count this place out just from the reviews. Take a look at this place yourself before passing judgement. Some of the negative comments you see here will be common with any apartment complex you live in, so take them with a grain of salt. Overall very satisfied with location and pricing here.

Thank you for towing my car and charging me excessive damages upon move-​out. Way too much construction, jack up rent prices from year to year.
Parking is decent. It’s spacious and it’s underrated considering that it’s relatively economical. But again, they charge way too excessive amounts on move-​out. #underconstructionindefinitely

Loved living here. Everything is so easy. The parking is easy, paying rent is easy (online) and getting things fixed is super easy. Mauricio and the rest of the maintenance staff are super helpful and friendly when you see them out around the property. Roman was a great help during the application and move in process and Missy was always genuinely happy to help and answer questions when I stopped by. The property is kept clean and mostly bug free and I’ve never had an issue inside my place either. Couldn’t have asked for a better experience!

My apartment has cockroaches. I noticed others have mentioned bug issues so this is clearly a common occurrence.
When I went to the leasing office, the manager on duty tried to tell me that where he’s from, cockroaches aren’t a big deal. I don’t care. He’s not the one living in this apartment and I don’t appreciate him trying to minimize the issue. Windwood Glen has been excellent so far so I really hope the issue can be fixed. We have an exterminator coming soon.

I lived here for a year and it’s probably the best apartment I’ve ever lived in. Good location, easy online rent payments or maintenance requests, good parking. Most of all the leasing office staff is super helpful. Multiple times Missy has helped us by waiving fees, giving us extra parking permits, and giving us extra time to move out. Everything is really well maintained and high quality. Good floorplans. Unfortunately rent is going up or I would stay but it’s pretty standard for Irvine.

While the actual apartments are comfortable with fairly new and improved features, there are are/​were several drawbacks that really made me lose faith in this community.
1. The community: I’ve lived in Parkwest before but there are definitely noisy neighbors here. Occasional screaming children, loitering teens etc.
*i’ve seen the Irvine Police come by before also for some domestic issues D:
2. Parking: When we were considering moving here, one of the managers explained that parking was «generous» and never an issue. He gave us two parking permits (since we have 3 cars) but now they are starting «watch» the parking and enforce stricter regulations.
3. The «new» laundry facility has been completed but it was previously vandalized and a hangout spot for the teens. They fixed this now by having us use the pool key to get in but a washer broke on me for two loads of laundry and they never reimbursed me even though they said they would.
4. Our hot water stopped working 3 days in a single week. They did some kind of quick fix which again broke the next day and they had to replace the part. ALSO the maintenance guy was kind of creepy and asked me what my halloween plans were. He then asked me where I was from. I said California. He said «oh no I mean like your parents… what country?» Seriously?
5. Most importantly, there is a SERIOUS ISSUE of smoking that the management has yet to fix. I know it is out of their control, but our neighbors smoke sifts into our apartment and inhibited the comfort of our own apartment. We can never open our windows and even when they’re shut it still gets through– I’ve had to start using my inhaler again. So if you are a non-​smoker like me, i suggest TO LOOK ELSEWHERE.
The managers and workers are nice enough but I really do wish they would see through with their actions.
I don’t think we’ll be renewing our lease.

While I did not live here, I had the opportunity to tour the complex and facilities along with the amenities they had to offer and was very satisfied with what I saw. Ultimately, I settled for a different location, but cannot find enough good things to say about leasing consultants John and Jamie. They were very understanding about my situation and showed exceptional professionalism through their prompt follow-​ups for e-​mails, quickness in getting tasks completed, and in general, making sure that I was finding a home that was right for me. If I am looking for a place to live in Central Irvine, Windwood Glen would be my first choice based on the location and level of service.

We’ve lived here for almost a year now and we’ve been having issues with our unit since day 1 — broken patio door, toilet flush, towel rod, bugs, spiders, spiders, spiders. We’ve been sending a lot of requests and complaints, they even sent an exterminator but we’re still seeing too many spiders and bugs everywhere. Management and maintenance folks are nice and prompt but we’re not happy with our unit and issues not permanently fixed. We can smell the rodents in the parking lot too. This property is not well maintained and they’re using cheap materials. I don’t recommend this place, go somewhere else.

I lived here during my last year at UCI. The apartments were very luxurious and the amenities were amazing! The rooms are bit small, but very affordable for broke college students or families looking for affordable yet comfortable apartments. The leasing office managers were always so helpful and accommodating that it made me very sad to leave the area!
Shout out to Missy for being a genuinely sweet and helpful lady! Roman and Courtney were also very helpful and nice :)

Just moved in not too long ago, and I have to say I’m impressed.
My floor plan is HUGE (and the storage space is incredible out on the patio) and very private. Neighbors have been really nice, and super convenient to the shopping center across the street– Bevmo, Marie Callendars, Petco, etc.
Maintenance issues get taken care of quickly, staff is professional and nice. Favorite part has to be how central the location is to everything, and how thoughtfully the layout was designed. (Great cross breeze, allows for a lot of furniture, lots of closets).
Overall, nice little gem in Irvine. Could do with a little bit of updating, and a washer/​dryer in-​unit would be great, but for the price– I’m not complaining!

As many other people have stated, to put it bluntly: Ghetto. I’m pretty sure there’s A LOT of subsidized housing here, though I honestly have not returned since I moved about seven years ago. Still, I had a horrible experience at these apartments growing up. There were constantly weird people wandering around because it’s right next to the Incredible Edible Farm, my mom got attacked by the raccoons who would have babies in the dumpsters, the complex is like fifteen feet away from the train tracks, and there were mobs of people who would just hang around the parking lot with weapons for no apparent reason.
The pinnacle of mon jeunesse here? Once I was watching a breaking news car chase while my mom watched the news and I thought, «Dang, that looks a lot like my house.» You know why it looked like my house? IT WAS MY HOUSE. The police grabbed the guy practically on my doorstep as my family watched in terror.
So pretty much a horrible experience all around.

Just moved into WIndwood Glen a couple months ago and so far I love it! I think they just renovated the kitchens so everything is brand new! They let you choose a color and 2 accent walls before you move in so we had two of our walls painted a dark maroon/​burgundy color :) CUTE! and well worth the price!
We live in a three bedroom and all three bedrooms are pretty much the same size. the master just has a bigger closet and a little extra space that could fit a desk… It’s quiet in our area, for the most part… and it’s right across the street from Culver Plaza: ranch 99, tea station, gas station, 24 hour, and a bunch of other stufffff :)
I haven’t seen pieces of shit everywhere, thank God. And I don’t think it’s ghetto at all? I love my new home :)

I had a horrible experience living at Windwood Glen last year. Granted it wasn’t just the management’s fault although their incompetence most certainly did not help at all. I suppose that’s what I get for choosing a random apartment to live in with random roommates on Facebook, but hey… I was in a bind and I needed a place to live. At first my roommates were cool, but through some weird roommate shuffle we ended up getting a nearly forty year old woman and a late twenties something guy living with us. Us being four college kids.
Of course, my parents were the only ones who made enough money to be guarantors. Of course, the management at Windwood Glen failed to mention that the older couple somehow wasn’t cleared to be on the lease up until a month before we moved out. Of course, we had to have the older couple from hell who to this day I can’t understand wasn’t capable of scraping together $ 700 a month for rent, yet they owned a Wii and had the balls to bring home tons of alcohol. Management also told us that they couldn’t ask the freeloaders to leave our place even though they weren’t even on the lease; however, I thought they were the ones in the wrong because they failed to tell us that these people weren’t even allowed to be on the lease for almost a year. Huge huge big mess.
I agree with the other review as well, there’s poop everywhere. It’s pretty ghetto in terms of Irvine living. I’d have to shut my window a lot because neighboring families would have screaming matches with each other. Oh well, I guess you live and learn… and never let others know that your parents make enough to be the sole guarantors for a bunch of strangers.

Horrible apartment complex. Less than 8 months ago, I had one of the worst residential experiences of my college life. Windwood is more expensive than higher quality residencies and … «ghetto» to put it bluntly. It’s dirty, loud, and ill-​maintenanced.
By dirty, I mean that since dogs and cats are allowed, you find pet feces EVERYWHERE. In your grass, sometimes by your front door. it’s disgusting. Someone spray painted furniture outside on the sidewalk and no one ever cleaned up the rainbow of colors left behind. I bet if I went back today, those stains would still be there. The carports are NEVER cleaned. During the summer, gigantic spiders spin their webs right on top of your car. So freaky…
By loud, I mean 15+ obnoxious kids all practicing their rap dances in the laundry room, parents screaming racial slurs and profanity at their kids though the walls, windows rattling from the bass and subwoofers of SUVs as they drive by… I’m not kidding about any of this. One woman slapped her baby across the face when I was bringing groceries in from my car. Why did she do that? When it started screaming its head off, she didn’t do anything… I heard that baby crying for more than five minutes straight, and even when it was on the other side of the complex. SO LOUD.
And the apartments are not taken care of in the least. We had a faulty sliding door in the back. We called about it SEVEN times before we realized no one was ever going to fix it. We had a broken window, never fixed. We were practically driven out by all the invading bugs! There was a rip in one of the canvas awnings over the window of a neighbor. They ended up repaired it themselves! We eventually had to call a professional plumber to fix a clogged drain. No one ever came to fix the air conditioning (we called about this everyday for a month and tried to stop into the office before and after school, but nothing was ever taken care of) so all it did was blow hot air through the apartment during summer.
Windwood Glen claims that they are open until 6 (7 on one particular day). If you call between their office hours, 99.9% of the time, no one will answer. 99.9% of the time, no one will return your phone call (even if you leave a message three or more times). 99.8% of the time, no one will be at the office during office hours. They always use the excuse that they are touring the complex when they really aren’t…you can peek in through the tinted door and almost always see one large fellow playing around on the computer.
If you move into this complex, you will have uncaring leasing office employees, loud and obnoxious neighbors, and no help to fix severe issues making your living conditions poor and unhealthy. You will undoubtedly suffer from pet feces left at your front door, ants invading your pantry through the windows, and clogged or leaky pipes, with no professionals to turn to in order to alleviate these problems. Avoid Windwood Glen Apartment Complex at all costs.