Buffalo Wild Wings

You can’t try to kick me out while I am eating because there are people waiting who probably will give you more sales or force me to sit with other people.
What an a-​hole! Never giving you guys anymore business or continue to be your shareholder.
I recommend that people don’t come to place like this

my boyfriend and I came to meet our friends and there children to have lunch, our friends were already sitting and eating. we sit down and our waitress (Tasha) is rude, both greeted and she does not say anything to us. she says what do you want. I understand there people have bad days but please don’t be rude. be happy coming to work. We are your customers and we come to enjoy our selves and should not have to worry about our waiter or waitress being rude.

Horrible service, warm beer, and cold wings will not be r returning to this location.

I visit BWW once every year hoping something has changed but… as expected, it hasn’t. When you walk in with low expectations and they fail to meet those expectations, your restaurant has a problem. The following items were not even close to being satisfactory by any standard;
First the facilities. When I approached the manager and mentioned that the men’s bathroom needed attention, his response was «what’s wrong with it». Does that mean there is no standard for cleanliness for your facilities? Must I be the one to tell you there is piss all over the men’s bathroom floor, used paper towels on the sink and floor, the trash can is overflowing and piss saturated shoe stains leading out of the bathroom into the dining area? Does that also mean your kitchen doesn’t have any cleanliness standards either? Any sane person can walk that thought process to the disastrous conclusion of puking your guts up for three straight days because of food poisoning.
Second, when a restaurant’s name includes the signature ingredient it should be knocking out of the park, i.e.wings, and you deliver half an order that is dry and almost warm and the other half hot and under cooked, you should either change your restaurant’s name or drop your premier menu item and try something else. How does a restaurant delver their name sake so poorly and get away with it?
Third is just a pet peeve of mine but it matters. Servers that are not trained correctly sometimes take liberties that cost them dearly AND piss off the customers. Case in point would be assuming I do not want the $.92 cents in change when I pay you in cash. When a server assumes that I do not care if he rounds my bill up to the next dollar and brings me only the bills, it’s really hard for me to justify leaving a decent tip. Again a pet peeve.
Overall rating of 1 is generous based on how bad this experience was. Another national brand that assumes that their overpriced draft beer, New Castle, and bad wings soaked in a warm sauce will keep people coming back. Shame on them for being lazy with their standards and service processes.
I have to be honest. I will try this store again next year in the hopes that someone at the corporate or regional office will have actually gotten off their asses and walked into their north Irving store to correct their sub-​standard food, service and facilities. One can always hope for the best right?

As my husband and I walk in, we request to sit in the bar area. We are told its self seating which is apparently code for no service. We sat there 20 minutes and watched servers walk right past us. Really unfortunate and disappointing. I’d say, don’t waste your time.

Long story short, my friend who came to lunch with me was 90% finished with his food before mine arrived. I asked for a manager and the manager came a few minutes later with my food and immediately apologized and comped the meal. This would have been sufficient and I would not have left a negative review, but I was then ignored the rest of my meal. I got up twice to go refill my drink and my buddies drink as no waiter came back by.
This is a pattern at this BWW, the service is worse than any restaurant I have probably ever visited. They have received my business only because they are 5 minutes from my work, but I give up. I am only a glutton for punishment for so long. I will visit other locations but never again to this location.

I I ordered a small fry at a price of 2.99. I was shocked at the small amount that came in the to go container. It was barely full and they were cold. I ordered 36 wings in total would have thought a decent amount.

Its your regular BWW. They are good for wings and the service in this locations is ok. Again, this place is for sports. Don’t expect gourmet food or a superb service but if you want a good tv to watch your game with your friends this is the place.

This has been one of the best BWW I have been to. Sometimes the service can be iffy and the food not up to par, but this one definitely hits on all of those aspects. Sam and Will, some of the bar servers, are awesome! They know us by name now and are always so helpful. Anything they need they take care of us. The food has always been great there too. Definitely recommend this buffalo!

So Über was having a promotion during March madness for 10.00 off a ride to a BWW. We decided to give this place another shot. They have made some drastic improvements since the last time we came here, 8 months ago as Unilocal reminded me. Beers were nice and cold. They have an experience concierge Alvin that was amazing he offers us samples of wing flavored and said if we wanted something different on the TV just let him know. Val was our server she was prompt and very nice. I never had to ask for another drink it was just there when my Shandy was out. Wings were amazing. If you came here before and were not happy give them a try now!

From Fairbanks Alaska and was pretty disappointed with this place! Ordered a black cherry Mojito and said lite ice. Drink comes back to me half full with no ice! WTF Really?! Did the bar tender drink the other half? Anyways the other part of this was that just to order the food about 45 mins. Pretty sad

I went to this location with some co-​workers last night (Friday) it was initially pretty busy when we got to our table at 9pm. We had Melissa as our server and it was 8 of us. We ordered a few appetizers and happy hour drinks. Melissa came back about 20 minutes later with the drinks and then started taking our food orders. I thought I ordered potato wedges, but I ended up with the potato chips with something that resembles Big Mac sauce on top and they were cold when they came out. I also ordered a burger and Melissa asked me twice if I wanted cheese. I told her that I didn’t. It took an hour for my burger to arrive and it came with cheese. I ate the cold potato chips because I was incredibly hungry when I arrived and I just skipped the burger altogether. This doesn’t really strike me as the kind of establishment where it’s safe to send food back to the kitchen. We switched tables, for reasons that I don’t fully understand and ended up with Hayley as our server. She was awesome! 2 people in our party used to work there and for reasons I have no knowledge of, it appears that we got far less than stellar service because management has an issue with the 2 former employees. I don’t think the remaining 6 of us should have been subjected to the poor service. I even went over to the bar at one point and asked for a manager. By that point, I had been waiting over an hour for the burger and the manager said that she was currently helping serve up our food and we’d have it in less than 1 minute. From that point, it was 15 minutes before the food came. Imagine waiting over an hour for a burger that was WRONG! They took the burger off my bill and I didn’t even argue about the cold and wrong potato things because I had eaten them. Definitely not a place I would visit again! But, Hayley was awesome — despite what she had to work with.

My first time going was last Tuesday, Jan. 19^th, but we went back on yesterday, Jan. 26, and to my surprise the service was still great, the food was good, and the atmosphere was fun.
It was more people this week than it was last week. But I am meeting my friend after work, so maybe people come in later, which is fine with me.
I really enjoy the food, staff, and service!

We came here on Thursday and it wasn’t super packed in the dining area. We were seated immediately and Jordan was our waiter. There’s awesome happy hour prices on Thursday. $ 3 Absolute, $ 4 queso, and $.65 boneless wings! Score! I tried the thai chili and hot sauce. The wings were really good. The Thai chili sauce was fantastic! The hot was really good and has a nice kick. The mango habenero is spicy but so good too! Jordan was very attentive. I was so full from the wings and queso lol. Everything was really good!

i haven’t been to a Buffalo Wild Wings in a really long time, so I met up with my sister here. We happened to go on a Thursday night where they have .65 boneless wings and specials on appetizers and drinks. We split the chili con queso which was $ 4, and it was average queso. The chili tasted like it came out of a can. The drink specials were $ 3 for absolut which is a really good deal.
When it came to the wings, I ordered the spicy garlic and the mango habanero. If you can handle your spice, the mango habanero had a really nice and extra kick to it. The spicy garlic was pretty good as well. Our server was really nice and checked on us a lot to see if we were doing okay. The manager seemed really nice as well.
This place is perfect for watching sports events, so if you want to watch a game or a fight, get here REALLY early. It can get packed really quick.
I will definitely come back whenever I’m in the mood for wings.

This location is AWFUL! The Management Team is AWFUL!
There were 3 things on the menu that they didn’t have. The worst thing about that was that they didn’t tell us and made substitutions on their own and just brought it out. The manager didn’t care either and when I talked with her, she was busy high-​fiving other employees as they walked past. She looked around the whole time I was explaining my experience and said that sometimes this kind of thing just happens. WHAT!!! Are you kidding me?! If you’re out of something (3 somethings) and everyone knows it, TELL THE CUSTOMER!
I will never be back here! And I told her that and all she said was, «K»…and walked off.

This is irrevocably the worst location I have ever visited. The service is near ‘piss-​poor’; so much so, that the GM had to give us free desert and cover half of our tab to ensure my friend and I didn’t walk out.
Principal complaint: The server left to grab us two waters, which took twenty-​two minutes.
Nuts.

Whoever is in charge of the tvs on game day needs to get it together! This season has been horrible so far. 2:30 left in a game that’s within 4 points and they change it and it’s not on any other tvs. This is one example. Right now four tvs have nothing on them and there are plenty of games going on. BWW can’t advertise to be the place to watch a game and have these kind of rookie mistakes.
Back again… same thing. Manager in charge making excuses but it is unorganized chaos once again.

My personal experience of this BWW.
Rating: I would use a playground to describe this place.
Food: Ordered wings and spinach artichoke dip, like I always do at every BWW. Food took a while to come out and it was okay, since it was a busy night. However, the chips for the dip was burnt. I told the server and she brought me another plate of burnt chips for the dip.
Service: When I walked in the hostess seems to be annoyed to see me and my boyfriend. Kept my smile on my face after seated the waitress greeted and put in our orders. She was pretty pleasant towards us, what made me had an extremely bad experience was the fact that there were other servers monkeying around. Then it happened… Two servers played around and threw sweeten tea all over my boyfriend and I. My boyfriend got hit on the arm and all over his clothes. It then got on our food and on my face. The server came over and said «yo man is my fault.» is that an apology? Then he goes and blame the other guy and took him a good 4 mins before he realized that he needed to apologize and he only apologise to my boyfriend and not me when I was sitting right there. The server didn’t see me because he was too busy laughing at the situation. NEVER will I go back to this place again.
Worst experience ever.

This is just on this location because I cannot say I love the taste of BWW but my friends like to come here for games
We had a big table and a huge order and the waitstaff was very friendly. This was during a big Cowboys game so it was jam packed. Restrooms are clean. No complaints For this location