Our garage door wouldn’t close on Sunday night at 6:00 pm. They came that night and fixed it. They were professional, courteous and responsive. Excellent service when we needed it.
Elizabeth B.
Évaluation du lieu : 5 Dallas, TX
My single garage door spring broke during the night. I called this place in the morning. The man that answered was polite and courteous. Told me either him or Edi would be at my home in 1 or 2 hours. Edi showed up at my door and is a very kind man. My kids were like puppies at the door when he knocked. he was nice, smiled and waved to the kids. he didn’t seem to be annoyed at them. He told me he can replace my single broken spring with another for a 1 year warranty or I can get 2 springs with a 5 year warranty. It took him maybe 45min to complete the job start to finish, very fast. Edi had a wireless credit card device for credit card payments. I thought that was a very cool and convenient thing to have. It’s just like the devices you see at the stores. i had a good experience with this company start to finish. Though I hope I don’t have to call again for years, but if I do, I will be asking for Edi. hope he is still there.
Ashley F.
Évaluation du lieu : 4 Irving, TX
Great garage door service! We were very glad to get a Sunday appointment since our Saturday was already packed. We were told someone would come out between 2−3pm to fix the garage spring that had snapped late in the week. We were pleasantly surprised when the service man, Eddy, arrived 5 minutes EARLY! What a surprise, especially when so many home repair/service companies seem to run so far behind and show up so late. Eddy did a great job at repairing the broken garage spring to our satisfaction(since we recently added insulation, we requested that they install 2 springs rather than just replace the 1 existing broken one). He also respectfully recommended a few other improvements/maintenance items that my mechanical engineer husband recognized as very valid suggestions. Overall, it was a great experience, and the springs come with a 5 year warranty, so that was a nice bonus.