Red Roof Inn

I was just there from Feb 3^rd — Feb 6 2016. My stay was GREAT had no problems checking in early (very EARLY). The guy with the long hair I’m not sure of his name was very polite and made sure my stay was good. The room was nice and even close to restaurants.

I booked a room. Had a confirmation number. Got here and was told they had no room for me. Wouldn’t honor the confirmation because the man that took the reservation put the wrong time on my reservation! They admitted it was there mistake. I found a room at another hotel. Because their shuttle is only once an hour, I asked if they could please call and pay for a cab to my other hotel. As a courtesy since it was THEIR ERROR. Nope. Not one bit of sympathy, no apology. Just an admittance of their error and an «oh well» attitude. I can’t comment on the rooms; since I was never accommodated. The man at the desk when I tried to check in was named Terry and he was extremely unkind and unhelpful and unsympathetic.

Let me start this review by stating that 90% of this hotel’s customers are commuting airline employees due to the absurdly cheap crew rate of $ 37 a night — and that’s the only group I would recommend this hotel to. Well, airline employees and stranded DFW travelers strapped for cash and needing dirt cheap digs for the night. It definitely beats a crash pad. However, this is NOT a hotel for vacationers or folks wanting something scenic.
There is no breakfast. No computer lounge. Not even a coffee maker in the rooms. It’s a clean hotel but very standard. The good things are its closeness to the airport and shuttle service is provided. The bad things are its lack of amenities. No hair dryers. Cheap bedding. The towels in the bathroom are thin and small. There is a Denny’s and one gas station in walking distance — that’s it folks.
Overall, good for commuting pilots and flight attendants. I’m also certain we keep this place in business.

First thing is the van ride. Once you call for a shuttle it takes forever it seems until they pick you up. I’ve waited an hour before. Then once they pick you up you ride to other terminals to pick up others which can take another 10 – 15 minutes. Then he has to drop off people to 3 other hotels before Red Roof Inn.
Now the rooms. I got a standard. The bed is horrible, cheap mattress and cheap pillows, cheap polyester «comforter» which is so thin. The towels are thin and cheap and are more like hand towels then bath towels. The window curtain barely covers the window so, HELLO sunshine bright and early! No hair dryer. WiFi sucked! Could not connect at all the night I was recently there.
Bottom line, other hotels are way better for similar price!

Well, it’s cheap. It had a decent bed, a non-​functional TV, a sketchy shuttle service, clean room. The Denny’s next door is just awful. Beats camping out at DFW.

Located close to DFW I thought this would be a good place to stay while in training for two weeks. It’s not.
The room wreaks of urine, it wasn’t clean, and the staff is far from friendly. I called to say I wouldn’t arrive until the early morning hours and was barked at.
My company booked the room while I was in Dallas for required flight training. Had they not prepaid I would have left and found a new place to stay.
The room was filthy when I arrived. The sheets were still dirty from the last guest, there were mouse droppings on the bathroom counter, bloody pieces of toilet paper were on the bathroom floor from someone shaving, what appeared to be vomit was on the floor by the door and the comforter had cigarette burns on it.
The absolute worst part of the experience wasn’t the rooms, after four deployments I’ve seen the worst there is. The hotel was painting their exterior and they had a few cars in the parking lot wrapped in plastic, mine was not. As a result there is now a dark colored overspray on my truck which they refuse to have removed (a $ 200 detail is all it would take). The manager told me that my vehicle must have come from the factory with the rough texture on it and that obviously they didn’t do it. He «took pictures» of the damage in the pouring rain and then claims the overspray isn’t there. No chance the water sheeting off the truck would hide anything, right? My pictures show otherwise. Cleaned and dry the overspray is very apparent. I was insulted by the suggestion that a new vehicle came from the lot with a rough texture, that’s just ludicrous. I tried to be nice and they wouldn’t let me so now I’m forced to leave a very poor review. If they weren’t worried about overspray why cover other vehicles?
Stay away from this hotel. Even with the crew discount it’s not worth it.
Pictures have been uploaded with this review.

After 20 hours of travel across the globe this place was the best for a helpful fare. For less than $ 60 a quiet clean room, nice shower and water pressure, super soft and clean bed, and a Denny’s less than 1 click away. Also free shuttle service to the airport for another flight the next day. Dallas travelers keep this in mind!

Mold, piss-​smell, poorly functioning air-​conditioning, and sub-​standard house-​cleaning. The in-​room décor and lobby were relatively nice for an economy hotel.
The air-​conditioner in room 345 had about ¼ cup of what appeared to be pellets of mold in various placed in the vent. I woke up with headaches the last two days of my three-​night stay (8÷29÷13−9÷1÷13). After the second night, I asked the man at the front desk to check the air-​conditioning. When I got back late that night, the mold pellets were still there, untouched. They looked a lot like the pellets in the photo here:
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The air conditioning also worked only very poorly. The weather was very hot (~104F), and my room remained too warm and damp the entire time that I was there. (In contrast, my son’s freshman dorm-​room at the University of Dallas, also with its own older air-​conditioning unit, was pleasantly dry and chilly.)
The room also vaguely smelled of piss.
I didn’t have the room cleaned after the first or second night, but I did want it cleaned for my third night. While there were new towels and the beds were made, the bedding had not been change, there was hair (probably my own) on the pillow cases, and the used soap was still out on the counters and in the shower.
This is an economy hotel, and for the price that I paid, I did not expect the Hilton (or anything close). However, mold, piss-​smell, poorly functioning air-​conditioning, and sub-​standard house-​cleaning are beneath even «economy» and instead more what you’d expect in a flop-​house.
I was in town to drop my first son off at the University of Dallas, so this was a very important and emotional trip for us. I chose an economy hotel because I did not want him to feel the shock of going from a four-​star hotel to a freshman dorm room. While the crappy hotel room was very depressing to return to after I left him, it was good in the sense that the freshman dorm room seemed a lot nicer by comparison.

I don’t Unilocal much these days since I travel so much and it can get to be a bit time consuming. In some cases, however, I just can’t help myself. Now, I realize that one star is a bit much, but the way I feel about this place being in it at the moment, I feel a bit justified. Allow me to explain while it’s still fresh in my head.
I was scheduled to stay at the Fairfield Inn down the street, but I figured for one night I could ‘rough’ it in a shitty motel and save my company a few bucks. I had stayed in one in Orlando last month and it served its purpose just fine.
I called before I left to make sure they had an airport shuttle — they do. I had no checked luggage, so as soon as I landed (9:51pm) I called and asked them to send the shuttle. There was some initial confusion because the guy I spoke with asked me what gate I was at (was the shuttle coming into the airport itself, through security, and picking me up at the gate? that seemed awesome, although admittedly unlikely), but once I got outside I was able to see that, although he didn’t verbalize it well, what he was referring to. At this point, no harm, no foul. At 10:20pm still no shuttle, so I call up and ask what’s going on, he says some NONSENSE about traffic (note the time of these phone calls — not exactly rush hour) and says he’ll be here «any minute.» Fine. So I wait a little longer. At 10:35pm the van finally pulls up. Took long enough, but whatever, I just need to get some sleep before starting a long week of work. But there’s a catch — the shuttle isn’t there for me, it’s to pick up an entire US Airways crew (who, incidentally, spent the entire ride talking about plane crashes). He tells me he’ll have to come back for me, I push back and tell him I’m getting in. Luckily there is a spot up front, and I hop in. After dropping off the crew, we head over to lovely Red Roof Inn (which actually isn’t that bad). My driver tells me that he was NEVER contacted to pick me up at the airport and that sometimes people wait one or two hours when this particular individual («Jesus»…not the Lord and Savior, another one) is working the desk. The driver and I walk in together to ask this ‘Jesus’ fellow WTF in so many words, and the look on his face is loud and clear: guilty as sin. He tries to move past it «well, you’re here now, let’s check you in» but I refuse to let him off the hook. Had there not been that last seat on the van I would STILL be waiting at the airport. «Why didn’t you dispatch your driver to pick me up? Why did you tell me twice that you did?» He says «don’t come in here like that.» Excuse me? I’m sorry, I didn’t really feel like sleeping at the airport or waiting two hours for a shuttle. Then he threatens to cancel my reservation over my continued persistence into this issue. He says «this is Texas, I can refuse service to you if I want to.» That really set me off. Of course, if it wasn’t 11:00pm by this point I would tell him to fuck himself and walk next door to another hotel, but at 30 years old I’m a bit more pragmatic and just really want to get into bed. I make him write down his name (I had to ask twice) and I look forward to speaking with his boss in the morning.

This place is super creepy and my room smelled like major mildew. I was glad to only have stayed here for 5 hours and that it had a shuttle to DFW.

This is your standard issue Red Roof Inn.
In some ways it’s ideally located, in others awful. Let me explain. It’s a close distance to DFW airport and equidistant from Ft. Worth and Dallas. So if you want something that easy to get to and have business in both places (as I did), then this is horribly convenient.
On the other hand, if you’re looking for a scenic place to relax for a few days and lounge around, this ain’t it. It’s located in the in-​between space of office parks and brownfields. In the summertime, you’re looking at waves of heat rolling across scrub grass and concrete. Trendy shops nearby? Nope. Leisurely places to stroll? Nada. Fun places to eat? There’s a Denny’s next door.
But.
The rooms were clean, relatively cheap, parking ample and the staff was efficient. Everything, from coffeemaker to alarm clock, worked and the place felt safe. And speaking of safe, there was one in the room for valuables if need be.
So for the right reasons, this could be a very good place to stay.

Great place for a quick stay! Great price, good area, clean room, and friendly customer service! Would def stay again