Staples

If you go in for a specific item, the place is fine and you can get out quickly.
The negative is the customer service. I swear, it’s like you walk in and see no one. Tumbleweeds blowing in the aisles. If you need help from staff, think again. «Hello?» No one, just the employee at the register. I am surprised they are still open, since the customer service is nil and you can get pretty much the same items up the road at Target.

I never walked in and got a job done, they always have excuses. They serve you according to their own convenience not yours!!!

I went to buy visa gift cards and asked if I could split trans to take advantage of the $ 20 rebate and was told yes. I didn’t have my credit card at the time and asked if I could run home to get and was told ok. Took me 35 min to get home and back and the cashier wasn’t there and another cashier told me I couldn’t. I feel like I wasted my time and should have been told up front so I wouldn’t waste gas and time. They should honor what I was told. The manager, Blake was not sympathetic. He is a stickler to policy but wasn’t even apologetic and didn’t crack a smile the whole time. Never seen a manager of customer service that unfriendly.

My husband can to this store to print some plans for work and was told by one of the associate that he couldn’t use the printers because she had so many print jobs and she was the only one there and the person behind the counter. He was told to come back the next day. While she was just standing there doing nothing. Horrible customer service.

Slow customer service when you call by phone!!! Took them 15 min to check if they had an ipad in stock and then they tell me sorry we just sold the last one 10min ago… well if you had moved your butts faster i would’ve asked you to reserve it for me… because i was already on my way to the store… i called them when i left home and it took them my whole drive to tell me they were out of stock… i was at their front door when they finally told me! Such a frustrating experience!

Had to drop off some UPS packages, it was pretty quick and painless and the person who helped me was friendly. Then I had to exchange some sodastream co2 cannisters. To add some back story, I had spent 45 minutes at walmart at an earlier date trying to exchange these, but they never could figure it out and I eventually gave up. I mentioned that I needed to exchange these and someone quickly helped me, knew exactly how to do it and got me checked out in under 2 minutes. And he was friendly while doing it! Will definitely be coming back here for future purchases.

I’ve use this store to have personal projects printed. Work has been quality and on time.
I was there today looking for 2016 planners; the selection was just just ‘okay’.
Staff was friendly. I was in and out pretty quick since they didn’t have what I was looking for.

Store has a good selection but not always stocked. And there is not a lot of staff and the one that are there are far away. When I walked In the door I was yelled at welcome cause the employee was clear on the other side of the store. Went to get my envelopes and too the last 2. And no one there to get more if I needed more,
Not a place I will go to that often.

Worst customer service! If you are sending them something by email to prints and work on specifically state on the email that you do not want Leann to work on it! I specifically stated on the email for it to be done by 130 when I arrived it was a mess! on the email I specifically put down my number so if they have any questions they can call me never did I receive a call or a email once I arrived Leann had so many questions about what I had emailed. So I told her that I was returning at 4 and when I arrived the work was not done correctly again ! She finally got it completed and then she charged me a fee for her errors ! The manager did not care! I hope Leann does read this and she follows instructions, please call your customer if you have any questions about the work thank you! And two stars because the other times I have gone to this Staples the other sales associates were very friendly and helped

This is my go-​to place for specialty printing.
Employees on printing and cashier section are nice and friendly; they greet you without fail as you enter.
I always find things I need, if not available, it is easier to order online and pick-​up the next day.
This time, I needed A4 print which almost no stores does in US but they told me they do the customize version: print on a bigger paper and adjust to the A4 size but for a price of $ 4, I guess that was per page.
I thought about it but opted to order the paper from Staples online and pick-​up the paper and print myself. At least, they were willing to do it but still I don’t understand that their warehouse has A4 paper, how hard is it to keep a ream at the store? Nevertheless, things get done here most of the times. It is worth checking their sale items; sometimes they have good deals going on.
Overall, I find Staples better than Office Depot.

Because they all about that business. Bout that business. They don’t get no treble. They all bout that business bout that business no treble. Oh yah it’s pretty clear. They got the money in the bank. And they can shake it shake it like they always do

Don’t come here in a hurry. I had a couple documents (about 15 pages total) to print in black and white. Nothing fancy. In fact, couldn’t be simpler. Wound up taking half an hour and it wasn’t because of a long line. The staff was nice but sloooowwww. The next time I’m in this area and need this kind of job done, I’ll definitely be looking for an alternative.

What can I say, it is Staples! I know if I need any office supplies, I can count on Staples!

Run of the mill Staples, nothing great, but nothing terrible either. Convenient location in Las Colinas.