Walgreens

It would have been nice if they would have said over the phone that there would not be a pharmacist there to fill my prescription tonight. I went by, because they said my prescription would be ready by 7. There is no pharmacist there and their sign says they close at 9. I need my medicine! Not happy!

The people are freakin IDIOTS… My prescription called for 90 days at one per day of 20 mg… They gave me 30 days at one per day of 10 mg… then they said it was back ordered and when I asked for 2X as much for 90 days they said I had to get a new prescription from the dr! Are you f’n kidding me… do your job you buffoons…2×10mg=20mg! Damn these people are stupid!

Excellent customer service and clean store

The quality of this place has gone down. There was a time when the cashiers were actually friendly and didn’t look like they just got out of bed.

Thanks Amy in the photo dept, for your patience. My first time developing photos off my phone and flash drive.

We very rarely have prescriptions to fill, but the handful of times that we have, this location has disappointed every time. At drop off, we tell them that we’ll be back in a few hours and when we return several hours or even a day or two later, we are told that the drug is not in stock. Most recently, I asked the technician why they did not call to let us know that the drug was not in stock and the answer I got was, «I can’t answer that.» There was no point in getting mad at her, because she was not the one who took the prescription originally. I used to work in the pharmacy while in college, and I get it: shift changes are hectic when techs and pharmacists come in/​get off so communication is often lost, drugs are often not in stock, insurance companies don’t always give answers, doctors’ offices don’t always complete necessary prior authorizations– what is upsetting is not that these things happen, but that the staff at this location has to this date, never informed us of this happening until we returned to the pharmacy and that when we ask questions, answers are never helpful (example: my husband had an Rx that required a prior auth from the doctor’s office… except we were never told that. The staff member at the pharmacy just told my husband that insurance wouldn’t cover it and we would need to pay cash price… no explanation of why… WHAT?) Anyway, that’s my rant. I don’t write negative reviews, until now. Because I’m mad. Bah.

Screw this place! Two times they filled my scripts without running them through insurance, they rarely ever have my commonly used perscriptions and today they tell me that they cant find my script that was ready to be picked up.
Once they find my perscription that is filled I will be finding a new pharmacy.

This is the best Walgreens I have been to. They have all the weekly deals laid out on a separate table next to the beauty counter, so it’s really easy to find all the weekly deals that you want to buy without having to scatter around the store. They also stock their shelves on a regular basis, so I have only had a few visits where the items I was looking for were not there (as compared to other Walgreens location, where the shelves for the weekly deals items are empty most of the time.)

Fairly typical Walgreens… nothing extraordinary about this particular location, but there aren’t too many drawbacks. This is the location for the Valley Ranch area, so it’s fairly busy most of the time. The pharmacy staff is helpful and friendly and tend to try their best to help with any questions.