Walmart Supercenter

If I could give this place no stars I would. I understand that when you go into a Walmart, you can’t expect good service, but if we are here to do business with this establishment we deserve respect. Walmart, focus on taking better care of your employees, and maybe in turn, they’ll take better care of your customers.

I literally just had to raise my voice at the pharmacy people, which I never do (3 of them). I went to them to give me my lancets that I know work with my machine. I Described them to a tee. They didn’t know what I was talking about. How many do they have that come in pink, green and blue in one box? The other associate says to use something different, even though I know what I am asking for works. Another associate is like «well they are not returnable». Ok so that’s why I am asking for what I know works. I tell them two weeks ago the lady brought me what I am asking for and THEY WORKED. So another girl goes back and grabs what I was asking for all along. These? YES! the other woman tells me the product i am asking for «isnt returnable.» What meter do you have? OMG! THAT IS EXACTLY WHAT I AM ASKING YOU FOR, I WOULD NOT ASK YOU FOR SOMETHING THAT ISN’T IT AND CAN’T RETURN IT! Third dork, well this isn’t returnable. Omgg. Just ring it up. As I give her this look did you just «f“ing tell me again that I can’t return what I just specifically asked you for? If I’d asked for a recommendation that would be mildly different, but I went in knowing exactly what I needed.
They walk among us.

I must agree with most of the other reviewers here. This particular Walmart is a mess. I went in for one item — a little pocket notebook that costs all of $ 0.28. I forgot to get one while at my usual Walmart & stopped off at this one. I was at the store around 7:30pm on a Sunday evening. The parking lot is a mess. Too many people & cars & shopping carts all over the place. I parked at the very back of the lot hoping my car wouldn’t be destroyed when I came back out. Upon entering the store I could tell it was going to be an ordeal because the lines were so long! Even the «less than 15 items» line was way too long. I found my notebook & stood in line for what seemed like an eternity. The cashier was very friendly & had good manners, addressing customers with «yes ma’am/sir.» I got to observe the male greeter at the entrance near the checkout while I was waiting in line. He seemed to know a lot of people personally & was hugging children & other customers, fist bumping guys, & just being an awesome greeter in general. He’s probably the best thing about this store!
I think I will try my hardest to avoid ever having to return to this particular Walmart. Not the worst one I’ve ever seen, but far from the best.

I could have swore I was at Traders village in this place, one line open with 40 people in line? Don’t buy ice cream cause it’ll be melted by the time you reach the register. Oh and dead fish the aquariums is a normal thing I guess.

This place seems disorganized. Sure it was around Christmas time, but why do you have two registers open with lines 20 people deep? Yet, the other employees are fake stocking shelves.
Only upside are the cheaper prices and it’s on the way home from work.

This location is horrible! Also it is always busy and the staff is rarely helpful. Aviod during peak hours, when just going in for a couple of items can turn into quite an ordeal.

Wow. I was kinda impressed at this Walmart. Of course we forgot a couple things on our trip to Dallas, and had to stop here. It is right next to the hotel, pretty much within walking distance if it’s not freaking freezing.
I don’t particularly like Walmart, but I didn’t have any problems with this one at all. We got waited on quickly and efficiently and found everything we needed, plus a little extra, as they had all their Christmas candy on clearance.
It sounds like we may have gotten lucky, according to the other reviews, but I will take it!

This has to be by far the WORST Wal-​Mart. Regardless of what time you go it’s a clusterf*ck. It can be 3 in the afternoon on a Sunday and they will have 3 registers open. The lines have 15+ people in them. Ice cream is melted before you even get to pay for it. Shame on me for visiting at different times to see if I’d have a better experience. I’ve walked in there, picked up humus from the deli when you walk in, turned around to see the lines, put the humus back and left. It makes NO SENSE. I would think they’d have some policy in place that discourages or prohibits employees from smoking in front of the store, especially in view of the customers. I’ve started going to Krogers or other stores; I’ll pay a little more to save the headache and to save my time.

The store is only deserving of 1 star… but I’m giving 2 stars because of the service I received from the lady who worked at the deli. She EXCEEDED my expectations by providing awesome customer service, this is not normal.
Planning a trip to Walmart has everything to do with timing. There’s a window of opportunity to beat the crowds and when the employees are in the best of moods. If you miss that window your trip will be less than a 1 star rating.
There’s nothing pleasant about going to Walmart since it became a ‘super store’. When they became a ‘super’ store, was the beginning of the end for me. It’s design to have you walk around from department to department in hopes that you’ll pick up an item you didn’t initially intend to purchase. It such an inconvenience. Plus, I don’t feel safe in their parking lots especially after dark. I have been approached several times by people selling something to asking for money.
I only like Walmart when I’m out of town and need items that I might have forgotten or to pick up items for the family while on vacation because I know Walmart will have them.
If your time is valuable and you like peace of mind, plan ahead.

The absolute worst place I have ever made the mistake of going. Horrible lines, dirty store, never a manager in sight.

This is the Ghetto Walmart of Irving. I sent a complaint to corporate who had Sophia, mgmt. call me. She said her name so fast, I had to listen 5 times. I left her a msg since they said she’d be in the store in an hour and she was familiar with the complaint about 2 bad experiences with their return dept:
Walmart Store # 880 Flower Bulbs in Gardening Dept Irving TX
I bought a bag of Daylily Bulbs from Walmart. When I opened the bag a few weeks later it didn’t have the 3 bulbs in it. I suffered I back injury and it took about a month to try to exchange it or get a store credit. I didn’t have the receipt. The customer service employees said no to either because one of them said they didn’t know how long I had them.
What??? The Bag even says there’s a one year guarantee that they will grow!
As I was leaving I mentioned it to a checker in the gardening dept who recognized me at a regular customer. She called her supervisor who said to write on the package to give me the store credit per her. I let the checker know that I needed to come back because I needed to get home and rest my hip. (I was even using an electric cart).
This morning was about 3 weeks later (due to back issues) and when I tried customer service again it wouldn’t pull this product up since the bulbs have mostly been cleared out for winter. She asked a more experienced customer service rep who gave me real attitude. She tried to tell me that I must have bought it somewhere else. I showed her what the dept wrote on it and she claimed they probably recognized the brand and didn’t know their products well enough. I told her I was positive and could go get one in a different color bloom. She said «No, that won’t you us any good!» And then brushed me off.
I have never been given more grief by a customer service dept over something so simple. The second woman didn’t want to be helpful along with being condescending about the gardening dept employees.
My advice is do not buy their bulbs or seeds it is not worth the grief if something goes wrong.

If I could give this Walmart location half a star, I would. The customer service is horrible. They are always short staffed. Especially at night. If decide to go after 9PM, they usually only have 2 – 4 registers open and the lines are really long. The employees hate their jobs, and they show it on their face. F*** this Walmart. Walmart may have cheaper prices than other stores, but I rather pay extra and go to Target. If you must go to Walmart, I advise going early in the day or drive to the other nearest location in either Las Colinas or Euless. Stay AWAY from this piece of shit store.

THE CLUELESS IS STRONG WITH THIS ONE!
I placed an order online through
with free pickup at this store. I received an email that my order would be ready about four hours after I placed it.
Not so much. Not only did I not get a follow-​up email stating that my order was ready, when I called the store twelve hours after it was supposed to be ready, I spent 30 minutes circling their phone system to get answers.
When I finally got a manager, I was told that my order was on hold from
.
had already taken the money from my credit card, so I’m sure this story was squirrel manure.
I cancelled my order, talked to my credit card company & got the funds hold reversed.
I then took my money and got an even better product and free shipping elsewhere.
Prevent stroke — do not try to do business with this pack of clueless, incompetent, lying, guano-​for-​brains baboons. If I could give them a MINUS 5, I would.

Absolutely RUDE staff! Every single person.
My boyfriend and I went up there after we got off work around 3:30am to buy a video game. Absolutely not busy, but there was no one to be found at electronics. No big deal, we just pressed the button that calls an employee for help. We waited for about 15 – 20 minutes and not a single person showed up. We even watched as a manager walked by, bit disappeared before we could catch him. We finally got fed up and headed to the front counter. I counted 3 employees within 15 feet of the counter. However, we were fed up by that point and didn’t bother to ask, lest we be confronted by their crappy attitudes.

This is by far the worst Walmart I have been to. Disorganized, no one is here to ring people up. Lines of people waiting to be rang up.

The lines, the bad customer service, the employees with the look of a battered dog… almost everything at Walmart is depressing.
But at least you can get some good prices here which is the ONLY reason I keep coming back.

This is quite the Walmart. Is always cluttered and it seems like everything is just as organized and dirty. I should have paid attention when I set up my order pick up location. Especially since don’t even live close to this location. Grrrr

Worst Walmart i’ve ever been to! Waited in line for 25 mins to check out because computer froze. Everything was unorganized and chaotic. lesson learned. Go to the Target store near by for some peace and quiet and courteous guest service from Target

By far the WORST Walmart I have ever been to. It’s disgusting, it smells, parking lot is always littered, also never any parking for that matter, customer service is horrible, never enough cashiers working, out of stock in grocery area, and I can literally go on and on about this location…
I totally suggest everyone make the further drive to another Walmart or to a different store because this one just sucks.
Whoever is in charge of this location must be a joke. to have your store be hated by many Americans is embarassing.

There sort of is no point to write a review about a Wal-​Mart as they more or less operate at a base level of what one expects. However, sometimes a store falls below those expectations and when that happens, you might as well write a review about it.
I’ve gone to this place many, many times. More than I care to count because of its relative location to one of my properties. The service here is consistently bad and I’m not sure how lines can be so amazingly long and how the wait can be so horrid. I know part of the reason has less to do with the store and moreso the customers… but an average wait time of 15+ minutes in a line (and sometimes 30+ minutes late at night) goes beyond reason.
Other than that, I would say just watch out where you park given the haphazard nature of the customers and to generally play it safe here. If you’re looking to shop at a Wal-​Mart in this area, maybe consider the Las Colinas one or the one off of I-​30 to the southeast. I have had much better experiences with those two Wal-​Marts.