I went in for an oil change and 1 and half hours later I was charged 70 some dollars with out being told before hand that the price would be that much. The people were nice, but buyer beware they are a little deceptive on their pricing.
Kev M.
Évaluation du lieu : 2 Warrendale, PA
After dealing with the corporate customer service, things have improved. I’m certainly not 100% satisfied because I didn’t receive the full amount that I wanted and I did waste a lot of time but management were reasonable after emotions cooled and corporate customer service were very helpful. I may not go back but at least they made some effort to make amends.
Amy M.
Évaluation du lieu : 5 Pittsburgh, PA
I found a unicorn! I’d been told by two other shops that my car«definitely needed brakes, shoes and rotors». In fact, the first guy failed my annual inspection in November partially due to the«really bad brakes». I hadn’t noticed any issues. So I took the car to a 2nd shop and they also said I had brake issues. But it could pass inspection. When I picked up my car from the second place the«brake» idiot light was on. The mechanic said I’d need brakes«soon». A friend recommended the newest shop near her, so I brought it to Pep Boys for a *third* opinion. They said the brakes were fine, at no less than 50% wear, and new brakes would be a waste of money and time. So I had them change the oil, and I’m debating adding these guys to my will. Why is it so hard to be an honest mechanic? (Lookin’ at you Paul’s Motorcar on rt 88 and Monroe on W. Liberty)