Best Cleaners

Had I known they were going to charge me almost $ 17 to «clean» one sweater I would have left. I almost passed out when I got it back because of the price and the fact it didn’t look much different than when I dropped it off. Customer service didn’t seem that huge of a concern either. :(I’ll NEVER go back! :(and I warn others not to as well.

Terrible service, didn’t deliver on the date promised and rude. I took my King size comforter in to get cleaned. I came to pick it up after a week from date promised. The man didn’t even know where my comforter was, he needed time locate it and asked me to come back the next day. When I returned the next morning, he had located it but it hadn’t been cleaned and again he asked me to return later that day. That evening when I went back to pick up my comforter, he had it partially cleaned and then rudely asked me if I wanted to take it back partially done. Why would I take my comforter to the cleaners to get partially cleaned? It was all wrinkled and looked like it just came out of the washer. Returning the next evening for the fourth time, not including the initial drop off, there was no apology for their lack of service and no acknowledgement for my inconvenience. Will not be recommending this cleaners.

I’m not really a big customer for dry cleaning services. I’m a jeans and t-​shirt kind of person both at home and work and try to buy only machine washable items for my home. When we purchased a home in the area I splurged for the first time on a decent bedroom set and linens including a down comforter which was dry clean only. We had a nice duvet cover on it so I figured we would only have to have it dry cleaned once a year or so. My Pug decided to change those plans by peeing on the comforter. Not being familiar with dry cleaners around here I went with Best Cleaners since it is a block away from my office and had good reviews. I had a good first experience. My comforter was cleaned with no sign/​smell of the pee stain and the kind gentleman walked it out and loaded it into my car for me. That extra touch was suprising. The only other piece of dry clean only material in my home is a wool rug and I’m tempted to take it in for cleaning here also, if they actually do rugs.

My husband and I just moved to the Issaquah area and were calling around to find a good quality dry cleaner. My husband dry cleans all of his work clothes so when I heard about the $.99/​shirt deal I called right away. Unfortunately, to my surprise the deal comes with a price in poor customer service and attitude. This was my first impression over the phone when I called to confirm this was the dry cleaner with the $.99 deal. I was told «I am a very busy man and I don’t have time for this, just come down here.» And he hung up. Based on the initial disrespect I received we will not be taking our dry cleaning here.

We really love the service here. Always asks if I’m doing well, since they saw me during my treatment for breast cancer and how they’ve put up a poster for BC awareness. Always friendly and really great at hemming jeans and pants.

This cleaners has lost two pair of my pants. They insist that they gave them to my husband. I am very irritated! And to top it off the treatment has been rude instead of apologetic. I am out two pair of pants just before I leave for a 10-​day business trip. Negative star for this them!

I had been using this dry cleaner for over 5 years, and everything had always been fine I recently had some clothes cleaned there, and when we got it back, the collar on one of the shirts was messed up. I took it back to be fixed, and I was treated rudely. They did fix it — but when I picked it up, I was again treated very rudely. This is not the kind of customer service I care to experience — I will never go back!

I have had everything from men’s shirts to women’s clothes (everything) done here and these guys are great! Not only have I not had a problem but each time I pick up they walk my cleaning to my car and put it in there!!! The first time I thought the older gentleman was just being nice because I had so much but nope, every time!!! Prices are probably the best all around in the area.

Advertises 99cent shirt cleaning. Then charges over $ 6 since my shirts had «dry clean only» label. The stains that was on the 2 of the shirts and pants was not removed. One of the shirts was not ironed all that well. When I took back the shirt and pants with stains not removed, they refused to provide customer service by re cleaning it. I would give negative stars if I could. Stay away from this place. Bait and switch pricing, Poor quality cleaning and crappy customer service. I will never go back to this place again.

I take my husband’s shirts here to be laundered. Fast turnaround and they always offer to carry the items to the car. Nice touch!

Seriously awesome cleaners. We were going to the cleaners up in the Highlands and had such a bad service experience that we ended up coming here based on a recommendation. So courteous and nice! Prices are also reasonable, tailoring is good and dry cleaning is great. So happy to have found them!

Love these guys! We have been taking our dry cleaning here for years and have never had a problem. Good prices and great service! They also have the reusable garment bags — no more plastic!
We just moved out of the area, and now are trying to find dry cleaners in our new neighborhood. 0 for 5 in attempts, so we now drive BACK to Issaquah for our dry cleaning. Now THAT’S a recommendation!