Gold’s Gym

Way too expensive for what you get. I need to find another gym. I use a fraction of the facilities but pay $ 75 a month. Rip off. Parking is also poor.

This gym is a rip off. It’s the cleanest gym I’ve ever been to and it has towel service, but $ 76 per month and a $ 30 per year «new equipment fee» is ridiculous. This gym has nothing more to offer than gyms that cost half as much. The weight room is small and equipment is inadequate and too close together. I often couldn’t use a station because it would have me working out to close to another guy. Butt and crotch in your face. The cardio theater is a novelty and a waste of space. It is more worth it to go to LA Fitness in Bellevue.

Great gym. Much better than 24hr. Membership prices are a bit steep in my opinion but I’m willing to pay them for all the amenities they have. Cardio cinema is awesome and so are the body pump classes! All staff has been extremely friendly and accommodating. Overall, great gym!

I like this gym a lot. The equipment is new, everything is clean, and the staff is great. Bryan and Alicia were helpful with getting my friend and I signed up. The parking fills up during busy hours, but it is worth it. I enjoy working out here.

Great staff! My husband took off his wedding ring and put it in his pocket when he got to the gym so it wouldn’t get scratched up on machines/​weights (you can see where this is going). As we’re driving away he realizes that it’s not in his pocket anymore. Thankfully, all it took was one phone call to Gold’s Gym and they found it right on the ground next to a machine he was using. We swung right back around and picked up the wedding ring, crisis averted!

Gold’s Gym is a great place to workout. We have belonged for almost a year now and have enjoyed the experience. I love the hot yoga classes with Renee and Lisa. We just started doing the Les Mills Body Pump classes and are very impressed with the workout and especially the teachers. They have such great enthusiasm and make sure we do the moves with proper form. The swimming pool is awesome with salt water and we can usually get a lane for lap swimming. I love the hot-​tub. The Cardio Theatre is a great distracting way to workout! The locker rooms are clean and well stocked. The staff is attentive and courteous. Parking can be an issue at high traffic times, but you can always park in the lot next door.

Overall an alright gym, but definitely a hefty price to pay for what you get. The drop-​in fee for non-​members used to be $ 10, but they upped it to $ 25?! That’s ridiculous. They do keep it pretty clean, which is nice, but the cost just doesn’t add up. Been a member here for years, and I’ve never really had any major complaints, but again, I’ve been to other gyms for a fraction of the cost that are equally as nice, if not nicer. Parking is always a nightmare, however. In my personal opinion, it’s mediocre at best.

This gym is a solid 4 ½ stars.
Great location, not a whole lot of parking during peak hours. Peak hours being 4pm to 730 pm.
You will find three squat racks, three benches, one decline, one incline, two leg presses, and one hack squat in the free weight section of the gym.
A yoga studio, CARDIO THEATER, pool, sauna and a ‘dance’ studio are also in this gym.
Tons of cardio machines are also here.
Most importantly, this gym is clean! The maintenance crew and the ladies in charge of cleanliness do their jobs. Kudos to them for doing such a superb job!
With all that being said, the people who work the front desk are great and helpful, but it seems the higher you go in the system (personal trainers, membership sales, management), the more money hungry they are.

I ended up paying for my daughter who couldn’t use equipment but they signed me up for an 11 year old anyway. I have tried to cancel her membership for 2 years and just cancelled 3 memberships and they still can’t find the paperwork at their headquarters. The gym is ok but their corporate policies are not. Beware.

I’d like to start by saying this is a nice gym in a good location (for me). It has a saltwater pool, which is different from most gyms in the area and all the machines have been recently updated and seem to be well taken care of. The free weight area is nice, they have everything one would need to get a full workout. I liked that there were multiple squat racks and two smith machines. The one thing I didn’t like was that the benches were very close to the free weights, and when I did incline dumbbell press, I couldn’t see my form in the mirror. The weights blocked the view. It may not be a big deal to some, but I think in a gym it is important to watch your form so you don’t injure yourself.
Ok, for the not so great items… One star removed for the price. SUPER EXPENSIVE for what you get. The 24 hour gym down the street (I don’t need to name it… you can figure it out by the 24 hours a day they’re open…) is about $ 30-​$ 35 a month cheaper for pretty much the same thing. You even get a basketball court there, which Gold’s does not have (although Gold’s has racquetball).
Secondly, two stars removed for Chase Buckles, whom I believe is the membership manager. I would not go back solely based on my interaction with him. He was nice when he introduced himself to me, then right away said, «you’ve been here four times». I found his tone of voice to be very rude and condescending while making that comment. Sure, maybe I have been in the gym four times, but they’ve done some major upgrades since I’ve last been, pricing models change and they don’t tell you them over the phone, so you have to go in! I signed up for a week pass so I could try the updated gym and see if I would be interested in joining for a few months for a change of scenery (even at the expensive price). He didn’t give me the pass (probably because I’ve been in four times LOL). I just left baffled like WTF does he care if I have been there four times?! I went back because I was interested… He lost a prospective sale because of his attitude. Once Chase leaves, I might go back for a fifth time and consider joining if they change their pricing slightly, but that won’t happen until he is gone.

The people who run this gym need to stop hounding customers to sign up for memberships. I bought a living social voucher for a months membership and they refused to honor it because I once visited the facility when invited by one of my family members, even though I never used their equipments. Went there ONCE years ago and apparently that’s enough for them to dishonor my voucher because I was already in their database, as a visitor. Clearly, they wanted me to sign up for a long term membership. Suffice to say, I’m never going there back again! Their equipments are not on par with other gyms either way, and there is no shower facility. I can’t believe I even considered them for my long term membership next year, especially since I can get it for free through my employer. The person who «helped» me clearly made my decision easier.

Best gym & staffs
If your car breaks down or you have power outage they are here!
Very customer service oriented and all staffs are caring. They listen to suggestions and problems with empathy not like other gym staffs. There are some awesome trainers here as well!
Hot yoga instructors here are pretty high turn over cause they use this gym as starting place & move on to bigger & better things. Weight room is maintained & updated regularly. I feel it’s women friendly except there are gym rats that just wanna talk.

I registered with Gold’s gym Issaquah in 2014 with Sean who worked in Gold’s Gym at that time. He and his manager offered me the contract that if I buy 8 personal training class at in the beginning, I just need to pay the low regular monthly fee in the future.
Everything worked well until June 2015, Micheal Down and Lois who work in Gold emailed me to tell me I have personal training class due this 2015 June, I told them what Sean offered me, but I was told Sean left the company, so they missed the context, I also offered to visit them after my work hours (like work day afternoon, or weekend), and I gave my phone number to them to let them call me. Michael offered me only 9am-​7pm during Monday, Tuesday, Wednesday. but the time does not fit me, so I asked them to call me or I can talk with anyone else, but Lois told me I can only talk with Michael, and Michael did not response at all!
This definitely impact my life, there is someone said I have some money due, but refuse to try to find time to talk with me to resolve it! This is the first time that as a customer service refused to try to meet with customers to resolve problem, but only harass customer in email w/​o making any progress!

NO! Do not sign up here, do not here, don’t waste your time and money. I was a member here for over two years. Never have I encountered such a unsafe environment for women. People are constantly harassed in the pool. I was touched inappropriately in the pool and have been refused lap space when there is only one person on the lane. I thought it may just be me. It turns out other women (and two men) have had experiences where they are touched or their children are in danger at the pool.
In the locker room the conversation between female swimmers is if it is «safe» to swim and if I have ever found a «safe» time. Many have given up after trying to come at different times. The main sentiment seems to be «I just want to have swim, why do people want to touch or harm me, when is it safe?» This is a question no one should ask.
This has been brought to the Manager Jason’s attention multiple times by multiple people. He said he ordered signs… Four months ago… and that they have not arrived. Yeah, right.
I stopped going because I want my excerscise time to invigorate and build myself up in all ways. Instead I was scared by bottom was going to get squeezed. Two men complained about being pushed around (one with children) as well so this may be a total global issue at this gym. Bad problem to have.
Besides that parking is terrible. They have valet parking during busy times but still no spots. I did like the facilities a lot which is why I stayed.
I hoped they would fix the sexual/​general physical and verbal harassment problem running rampant. But, I guess getting felt up is a gym perk. Keep in mind the people I mentioned have talked with me, how many have said nothing?
The very last time I went, a fifteen year old girl with braces, training for competition, was being hit on, in a pedophile way, by a much, much older man. I asked if she needed help and alerted the front desk. They did nothing. My husband and I stayed to keep an eye on her until she was safe. Enough is enough. I am a grown woman speaking up for all us us who have been harrased. Now they let a child blatantly get hit on and groomed for no good by a grown man.
On an upshot, the housekeeping staff rules. Seriously the work their behinds off. Give them a raise. The staff is good too. I can tell they want o help but can’t and have to fib to cover for the boss. It is the management.
Go elsewhere until it is a safe place and don’t listen to promises. Management is all talk no walk.
By the way if you get a towel it has an anti-​theft chip in it. It is in the edge corner where it folds over at the seam. don’t poke yourself with it. Don’t worry though alarms will go off when you leave. That way you can stand outside trying not to get molested as a stranger looks for your long lost car and everyone will know!

It’s never too busy and seem to always be a machine available.
Staff is pretty nice and keep the place decently clean.
It’s a good mix of the elderly and young crowd so there isn’t much of the «macho man» stigma that a lot of gyms are overbearing with.
Good mix of classes available including shred, Zumba, hot yoga, etc.
There is a cardio theater which is pretty cool but too dark for me. I’ve seen people utilize it for the movie instead of the equipment :)
Place to take your kids if you have them while you exercise. A couple racquetball courts too.
Steam room, sauna, saltwater pool, showers and locker. They provide towels which is nice. Bring your own lock for locker room.
Pretty good gym. Little pricey but there’s a lot of amenities and not so crowded you can’t ever find a machine.

I love this gym!
My work office recently moved to Issaquah, and although I’m a 10+ year regular at the Redmond’s Gold Gym, I decided to try this site out as it’s so close to my new office and it’s super convenient to go after work. Wow, I think I now prefer this site to Redmond; although I still love Redmond, this venue has a lot of advantages:
–although this Issaquah site is smaller than Redmond and only has one floor (as opposed to Redmond’s two), it seems to have all the machines and amenities that Redmond has (a smaller locker room, yes, and 3 less shower stalls in the women’s locker room, but all the other bells and whistles). The lay-​out is more of one big open space and there is no separate women’s work-​out area (as there is in Redmond), nor is there a basketball court. There’s no Emerald City Smoothie bar, true. But there are two racquetball courts! Bonus! Plus, I think you can even borrow racquetball equipment at the front desk — for free. Wow!
–this Issaquah site has a legit Cardio Cinema — the kind that Redmond USED to have but screwed us users over by moving to different rooms over the past few years, and now settling on a rear room in Redmond on the main floor in the spa area (and you have to pass the waiting area and front desk to get there. And it’s no longer playing movies during all gym hours. And the window light affects the movie viewing experience. And the posted movie schedule is wrong 90% of the time due to perpetual «problems with Netflix». Oh, how I could go on with the problems with the Redmond cardio «cinema». None of us regular users of this feature have been happy with the changes here for years). But here in Issaquah, it’s fantastic!!! It’s in a real tiered-​leveled, darkened, well-​ventilated cinema setting with lots of working treadmills, stationary bikes and ellipticals. It’s the BEST here in Issaquah!
–I like how, if you have a reserved, rented locker, it’s in a separate room in the locker area (in Redmond, our reserved lockers are intermingled with all the others). Not sure if there’s the same locker problem as in Redmond, with people putting locks on lockers for weeks and months on end without officially renting them, and with the staff not doing anything about this after we notify them about it.
Like the Redmond site, the staff here are super nice and friendly. I like how there’s always a varied mix of people here: thin and heavy, young and old, fit and those aspiring to be so, housewives and musclemen and parents with kids. And no one looks down on anyone else (that I’ve seen, anyhow). I also haven’t heard any catty comments or inappropriate conversations between anyone, neither on the main gym floor or in the locker room. I feel very comfortable here. There’s a good vibe, an accepting type of impersonal environment which I like. And like Redmond, the place is clean and well-​maintained.
My only suggestion: For those of us who want to play racquetball but don’t know anyone at this gym (or anyone who plays), why don’t you have a bulletin board or sign up sheet somewhere, so individuals can meet and play another gym member?

Best gym ever.
The first time I went here (2 years ago) they kindly let me in for free, without signing any pass. The staff is so freaking nice. The trainers helped me out a few times without pushing me to sign up for personal training or anything like that.
They have a ton of cardio equipment so even on the busiest days you can find yourself a treadmill. They have two floors for cardio, and a cardio theater!
Now, I’m mostly into lifting. The free weights area is so great. It’s really spacious so you don’t bump into sweaty people. There are 5 benches, 2 squat racks, and one power rack. I wish they had maybe one more power rack and a deadlifting area but that’s the only improvement I can think about.
Some more random things I like about this gym:
— they provide you with towels
— shampoo and conditioner, body spray, hair spray are freely available
— the locker area has a cozy room where you can sit in a chair and watch tv, I use that when I have to wait for someone
— the atmosphere is not judging at all, I’m pretty fit now but when I started going to the gym as an anxious fatty I really appreciated that!

While the facility is amazing and the personal trainers are great (Especially Garrett), you really need to know what you are getting into. I was a member since they opened in Issaquah (roughly 8 years) until today.
I purchased a «6 month personal training» contract and verbalized that I did not want more than 6 months. When I signed the contract, they pointed out to me that it would autorenew after the 6 months and I said that I did not want any more than 6 months. Half way through I had elbow surgery and froze the payments until I could use them. Again at that point, I verbalized to the fitness director that I only wanted 6 months from the beginning and didnt have the time/​extra money to continue. Apparently no notes were made. Now I just checked and found that I have been charged for a 7^th month. After explaining what had happened to the fitness director, I asked for a refund. I was told that I could not have a refund. They cited the contract terms as their reason. Apparently I missed point number 17 on the last page of the contract stating that I can cancel with a 30 day written notice, but cannot cancel until after my 6 month term is completed. All of the times I had been verbalizing my desires, it would have been great to know that nothing could be done!
While I understand the need for contracts, any company who tricks people into paying for more than they want by naming something «six month contract» instead of «monthly auto-​renew contract» isn’t someone I want to do business with. I was sure that they would refund my money after I explained the scenario, but I was declined with a short email. I purchased the product for the time that I had signed up for, and thought that my verbalization was enough to end the agreement, however I apparently needed to come in and sign a sheet of paper stating that I wanted to cancel the personal training autorenew at some specific point.
Bottom line — Watch out for «auto renewals» and know that the management doesnt really care about what you SAY you want. They were fine keeping my $ 500 for a 7^th month when I had verbalized well in advance that I wasnt not interested in anything over 6. They lost 2 members because of it.

I used to be a member of this gym but not anymore. Lately however, I’ve played a good deal of racquetball with my friends there, one bummer is there’s no thermostat control for the entire gym. They said they have no way of changing it. Whoo it was hot.

Short review: open for long hours, fun kid’s club, variety of machines, hot yoga
Long review: If you’re a Microsoft spouse or worker, this place is definitely a great deal. There is also discount on the kid’s club for Microsoft families.
The hot yoga room and instructor was excellent and I would highly recommend giving it a try. The class fills up so definitely get there early!
The gym hours are great and my daughter loved the kid’s club. Although it seemed like she got sick whenever we visited — maybe flu season?
I loved Redmond Gold’s Gym and, when we moved to issaquah was happy that there would be a better cardio theater there! While most of people at the front desk are nice some of them have definitely given me the feeling that I don’t belong. Add that to the fact that some patrons of this gym also seem to be a little … Snooty and I’ll say that I didn’t take full advantage of all this place had to offer. I just wasn’t that comfortable — something I never really felt at any other gym (and I’ve been to many, including some very upscale ones). This feeling could totally be my perception so take that with a grain of salt.