Goodly Property Management

I have been renting from Goodly Property for one year now. I have to say it is so wonderful, should a need arise, Jacob Wu is there to accommodate me as a renter. Jacob follows immediately on any situation in regards to my home. I am looking forward to another year of renting from Jacob Wu and Goodly Property!!!

Great experience renting from Mr. Jacob Wu. He was always very attentive to our needs. I would certainly recommend him to renters and owners alike.

We rented from the property manager Jacob Wu and are very disappointed in our experience. He regularly makes promises he’s unable to keep. Let’s start with:
1. When we first rented the house he said the roofers were coming next week for us to prepare. A few weeks went by and we said how come no one has showed up and he said the owner has decided to do it next year. The roof was rotted and we had many pest issues and were one of the highest consumers of electricity due to poor insulation — this is according to Puget Sound Energy.
2. We heard many noises in the attic. Let’s just say we discovered there were rats living both in and under the house which is very nasty and can create many health problems. We have two young ones in the house so this was simply unacceptable.
3. One day I called the property manager Jacob and said, «take a look at the deck, it kind of bows in and I’m concerned it might be unsafe.» He said «I’ll send some one out next week.» No one ever showed. A few weeks later when I cooking outside for my family, my 1.5 year daughter and I both fell through the deck busting her head and tearing through my flesh. I called Jacob to report this and he said «So, what do you want me to do?» No apologies, no asking «are you OK?», no empathy.
I could could go on and on. The biggest reason I’m writing this review is because when we vacated the house we hired a professional cleaner to make the house look outstanding. Jacob did a walk through and said everything looked good. I asked about when I would get my refund deposit and he said it should take about one week. It’s been three weeks and I have yet to see a deposit or hear from him.
I would strongly advise against renting from him. He typically has about 8 or 10 properties which he manages in the Issaquah, Klahanie, Sammamish and other areas. There are many other properties out there with professional customer service. Renter beware.