Jen’s All Natural Pet Spa

Although Jennifer seemed knowledgeable about dogs I would not recommend this service for many reasons:
1. Jennifer did not have appropriate equipment or respect for my home.
I gave Jennifer permission to bathe my dog in my kitchen sink since it was the only faucet with a spray nozzle. However, this created a mess because Jennifer splashed and dripped water all over my counters and floor, even though my dog was calm and cooperative. In addition, she allowed my dog to shake wetting the windows, walls, cabinets and floors. She made no effort to contain the splashing nor did she wipe it up or apologize.
2. Unsafe and unsettling conditions for my dog
She tried to groom my 25 pound terrier on her wobbly snack table which was very unsettling for my dog and was not particularly safe. I suggested putting my bath mat on the table so the poor dog would at least have some traction, but the wobbling table was not appropriate for grooming and my poor dog was a wreck.
3. Messy and disrespectful to my home
There was dog hair everywhere. Jennifer’s efforts to clean were minimal and my bathroom floor, carpet, moldings and the trail left into the rest of my house were left for me to clean-​up, including emptying my waste basket left filled to the brim with hair. I also had to wash my bath mats and the two towels used to dry my dog.
4. Lack of appropriate attention and care for my pet
My dog isuffers with ear problems. He has not stopped shaking his head trying to remove the water that must have gone deep into his ears since Jennifer submerged his head multiple times under a heavy spray of water, despite my telling her he had ear trouble. I am sure I will need to take him to the vet!
5. Unethical pricing
She quoted me a price of $ 55 to $ 75 on the phone fully aware that he was a 12 year old Cairn Terrier. Grand total for the mess $ 98!