JoS. A. Bank

I first tried ordering a rental tux using their online service but found their web page not very user friendly so I decided to go directly to this store for help. These guys were terrific, they went out of their way to insure that everything was right for my special event. To put the icing on the cake, the price was right as well. Customer service the way it should be happens here, good people cannot be replaced with online service.

My husband needed some new clothes for work. Nothing fancy, just some casual shirts and a few «dressier» ones. The selection was much better than I thought it would be, having last been in this store in the 90s! I would recommend the Traveler’s Collection, as it is more slim-​fitting than the rest. I docked one star because a number of the shirts were too boxy. But what will bring me back to this store again are the gentlemen who work there. They were so nice! I came on a busy day, I had my two children with me, and the manager himself took the time to engage my kids in small talk about how the mannequins were made, so that I could enjoy my shopping. I haven’t experienced that level of customer care in quite a while — it was like stepping back in time to when people actually paid attention to you!

Had a great time shopping at Jos A Banks in Issaquah highlands. Great selection and service.
I spoke with Peter (Store manager) great happy guy! He had Robbie help me find couple sport coats and other items in the store. He was very helpful and knowledgeable with his products. Ended up purchasing 3 sport coats, belt, cuff links and a new wallet. Went back few days later and purchased couple pairs of shoes. I am very pleased with his staff, store and what I had purchased.
If you decide to shop ask for Robbie.
Jose A Banks of Issaquah highlands you have earned a customer for life!

I took my 15 year old son here — when the two salesmen heard we were there to rent a tux, they actually argued in front of us about which of them «had» to help us since they wouldn’t be getting a commission on the transaction. After over 20 minutes of «help» the one who ended up working with us kept fumbling and referring to how he really didn’t know how to rent tuxes, it was so complicated that his boss actually went to a three day seminar to learn how to do it. Hmmm. When we asked if it would be better if we came back when his boss was there, the guy was happy to show us out the door. We left empty handed. Unbelievably bad customer service — we’ll be renting the tux elsewhere and can’t imagine we’ll ever be back to this store.

I recently took advantage of one of their sales, buy 1 suit and get 3 free, and this was the worst experience of my life as far as clothes shopping is concerned. I was mis measured when being fitted for my shirts. I asked if I could try one on to ensure it fits and they ensured me that all shirts would fit perfect. This was completely false so I had to drive back to the store to exchange the shirts.
When they gave me the date I could pick up my suits I informed them I would need to push it out further to the weekend because I don’t live in this town. When I picked them up they were not sized correctly. The tailor informed me that the measurement was correctly taken and written down but they were taken up too much.
Completely unsatisfactory. I should have known and went to Nordstrom’s for my suites.

Jos A banks is a relatively new store located on in the highlands on the plateau hey have a very nice collection of suits sport coats casual wear outerwear shirts pants etc. they are on a good full service clothier. Peter and his staff are very knowledgable and work hard give you the experience. I was served by Terry he gave me a good ensemble and look for a conference I was going to.

After a long battle of procrastination I finally convinced my boyfriend to leave the discount stores and go to an «actual» suit shop. After our experience he will forever be a Ross shopper, and to be honest we would have had a better experience there. We were there for 20 minutes… The associate that helped us was not knowledgeable and told us multiple times he was almost off the clock. We were also told multiple times we could find what we were looking for online. While the sale prices seem appealing we will not be returning and thankfully from this experience there is hope that I will make a Nordstrom lover out of this man yet!

I had a rather pleasant experience here. You see, I’m getting married in less than a month and my fiancé thought it might be a good idea to get a suit. Like now, before she pre-​divorces me (I’m a procrastinator).
So we went into this store just down the street from our house. We were immediately greeted by someone with a quality first name (also, my first name). We told him our budget and he knew just exactly what to show us. And it was just about perfect. It just needed some minor tweaks.
Not only that, it was cheaper than I imagined. And they can get alterations done in just a couple days. Now back to procrastinating about something else. Sorry, honey!