The UPS Store

Fantastically bad. Always a line of at least ten. Usually only one employee at the counter. In the summer, no air conditioning. Good job U.S. government. Failing to the maximum at a business that’s been around for over a century.

Every time I go in this place, the clerk seems to enjoy being nasty. Very unhelpful and seems to hate his job. Am usually not bothered by people like that but the overall feeling in this place is yuck. Recommend holding your breath or having a drink before going!

Careful with the front door. The door to this place seems broken. It slammed shut really hard on my shoulder and arm. Now I have a very large swelling and bruise forming, but it’ll probably be just fine with time.
It was such a hard slam that I was cursing at the pain. The employee told me it’s been like that for years and the property management company is responsible for exterior maintenance. I feel bad for folks trying to maneuver their way through that door with boxes or children.
The employee was friendly and helpful, but I won’t be back due to the door issue. There are other nearby UPS Stores that’ll work just fine.

I stopped by this UPS Store yesterday to mail two heavy boxes. I was with my toddler and the boxes were too heavy, so, I dragged them on the concrete until I got to a door. It took me what seemed like an eternity to get the boxes into the store. I was really struggling there with my boxes and my baby girl, while the the guy at the counter was standing there watching with his arms crossed on his doing absolutely nothing. He just stood there watching and never came yo help. Another customer who was walking out as I was coming in, looked at me; then, looked at the store employee and shook his head. When I finally made it to the counter, I said hello to the store employee and he responded «phone number? «Never acknowledged my ‘hello’. How rude! Never again! Before I left, I asked him for the store manager’s name. He told me ‘Gabriel’; then, went back to ignoring. I won’t bother calling the store manager. I’ll simply take my business elsewhere. I see your online reviews already suck big time. Next time, try hiring some moderately intelligent people with a dash of customer service.

I was looking for a place to fax some documents for an application because the one at home was broken. I intended on going to the FedEx, but saw this place first. I thought the customer service worker was friendly enough, but really could have been more upfront about the ridiculous charge for the faxing service. One dollar a side is atrocious! Although he added 25% off, I was faxing a lot of pages and the price was shocking. After I clearly was disappointed with the job, he suggested to make it a PDF and send it for a more affordable option «next time.» Yeah… There won’t be a next time. Maybe you should have mentioned it and the price before faxing it.