Hilton Garden Inn

What a view! Great view of. the hills from my room and from the lobbies on the upper floors. We had a sparkling clean room with white bedspreads, mini fridge and a comfy lounge chair. The workout room is one of the best equipped I have seen in a hotel and included medicine balls in 6 sizes. The hotel pool is indoors and is enclosed by a ceiling (not an atrium). The pool area (the air, not the water) was very hot, maybe 80 degrees. It would be great in the winter to warm up there. The parking is free with validation at a garage across the street. The hotel is super close to the Aurora restaurant row and Ithaca commons, the walking mall. You will love the convenient location and quiet rooms. The hotel has great staff who were patient and friendly.

Decent hotel very convenient if you are staying in Ithaca. Much cheaper than the on-​campus hotel and still close enough to everything. The walk to Cornell is a bit treacherous and uphill so be prepared for that if u decide to hoof it. The hotel is close to lots of good restaurants and parking is available as well. Good option for a visit to Ithaca!

I booked a stay for 10 rooms for a group meeting there. Every member of the group said it was a lovely stay and that it was convenient to everything they needed. These are all older guys who arent afraid to let me know when ANYTHING goes wrong. I got a fair room rate and my modifications were met with kindness promptly. Thanks Jason in Sales and thanks Hilton!

I had a nice stay there. The staff were very friendly and helpful in every way. My only complaint is that it was stuffy in the room even when the AC was on and it was pretty warm even when it was on cold. Breakfast there, of the best around. I actually would not advise going looking for breakfast places outside of the hotel because nothing opens earlier than 8:30 except starbucks (very strange) and I’d go to these places and not want to go in. So go to the breakfast buffet in the hotel, it’s actually $ 10, not bad at all, and many delicious things to choose from. Two very sweet people were serving and I have not met such welcoming people in a while. The gym equipment is impressive and kept in impeccable shape, couldnt use the pool because there needs to be two adults at all times. Having coffee and tea (and pastries at night) in the lobby was a pretty sweet touch. So was the Keurig in the room.

Ithaca is Gorges. I have the tshirt to prove it… along with our entire group.
I stayed at the Hilton Garden Inn Labor Day weekend for a wedding. I have to echo other reviewers: if you are getting married in Ithaca… this is a great spot for the wedding party and guests.
The Hilton has a shuttle that will pick you up from the airport. We were told cabs from the airport are around $ 16 a person. The shuttle can only transport 6 people at a time… but it is well worth the 15 minute wait for it to make multiple runs.
Great location. You can walk around Ithaca. There are a ton of fun shops, restaurants, bars, etc. It is also walking distance from a gorgeous waterfall. Must see part of your trip if you visit Ithaca.
The rooms were all clean. Great setup with a microwave and fridge. There are also suites available. This was perfect for the bride and groom… and also served as the staging area to get the bridal party ladies ready for the big day.
A tremendous staff. Very accommodating. Super nice and tolerant… especially with a rowdy crew. They didn’t even bat an eye when they somehow ended up with a lost and found of groomsmen suits, bridesmaid shoes and other random items people should not misplace after a wedding.
One con: breakfast is not included with your stay. However, there is fantastic bagel place just a block away. The Hilton also has a great little bar in it called Kirkpatrick’s.
Big kudos to the Hilton. They helped make my best friend’s wedding absolutely perfect. Thank you!

Really great location since youu can walk around Ithaca (my favorite part of our visit)…lots of fun and unique shops, restaurants, live music… so fun… okay so back to the hotel. In addition to its great location the folks working here are so pleasant and upbeat. Service is great. The HBO2 channel went out in the middle of the movie we were watching so they gave us a credit to watch whatever movie we wanted. It would have been nicer if I didn’t have to call them the next morning to get it removed from the hotel bill… though when I did call, they took care of it.
I would definitely stay here again if/​when given the opportunity.

We (me, my husband and our toddlers) stayed in a suite here the other weekend for a wedding. I generally loathe staying at hotels, but you know what? This place was fantastic! Not only is the location central, but it was CLEAN. So clean, in fact, that I was totally cool with my youngest just crawling and cruising around the suite (maybe I was just too stressed out with wedding stuff to care? It’s possible…). Plus, the staff were superb, and I was amazed to find, upon our arrival, the requested pack n’ play all set up, with sheets and a blanket, just waiting for my lil’ one to take a nap. Next time we’re in Ithaca, we’ll definitely be staying here. Nice work, Hilton Garden Inn of Ithaca!

I love the Ithaca HGI. It makes trips back to visit quite easy and enjoyable. The rooms are great, the staff is nice, parking is easy, usable gym, great location. The price is always a bit high, but it’s simple economics — it’s not that big of a hotel, it’s quite nice, and it’s the closest decent place to campus (sorry, the Hillside Inn does NOT count). Being within walking distance to campus and also right on the commons is worth the price bump. Breakfast is great; free for Hhonors golds and up but even if you’re paying it’s still worth it — it’s only $ 10, which is what you pay for one of those tiny sandwiches and coffee at CTB. Definitely worth it. All in all a great place in a small town with limited hotel options.

I’m not really sure how to rate this place. I feel like three stars is generous based on my most recent visit there, but I have also been there another time when it was just fine. I guess I’m giving 3 stars and commenting on a 1 – 2 star stay.
Pros:
* Location
* Parking
* Generally a pretty nice place, and the room was quite nice
* Tea! All day.
Cons:
* Hotel breakfast that doesn’t actually come with your stay (it’s $ 10 extra each morning or something)
* …No hot water. I didn’t get around to talking to them about this on my first day because I had meetings, but when I checked out I told them that the hot water had gone out in the shower both mornings. They said that they were having issues that had been resolved and gave me a free breakfast because they saw that I was not footing the bill for my room, I guess, and so they decided that the people paying for my room didn’t need to be comped. I didn’t have the patience or time to haggle about this, or I would have. Since there are other reviews about the water, it seems like a persistent problem and not one that was «resolved.» Also, if it’s because of the cold temperatures, that’s no excuse… if you’re running a hotel in upstate NY that has issues with water when it’s cold out, you need to get your act together.

This was our second visit to Ithaca’s Hilton Garden Inn, this time in a suite. It was a most wonderful experience. The hotel is indeed secure — I can’t imagine someone complaining that a hotel is «too secure» — but that is by no means a flaw! The card key made it easy to swipe for access from the elevator to the room. The room was as clean as could be, the whirlpool tub was a big plus. The suite had a nice sitting area with a desk, chairs, couch, television. The bedroom was quiet (again, I would never complain that my hotel room is TOO quiet) and supplied with ample items for your convenience such as a coffee maker, small fridge, microwave, nice Bath and Body Works toiletries. Worth noting was the quality (big & fluffy) and quantity of towels.
If I had to find a flaw, it would be in the lighting. Understanding that eco-​friendly bulbs are not the most flattering and are rather bright, it made for a challenge to find some soft lighting. It was either all bright or all dark, until one of those lovely towels placed carefully atop a lamp dulled the brightness.
The front desk staff was consistently professional, friendly and helpful. We parked in the neighboring ramp, which was complimentary with a validated hangtag. The next day, the front desk folks assured us it was fine to stay parked there as we explored more of the area.
The hotel is located within walking distance of so many interesting places, ideally situated for exploring the Commons, restaurants and shops.
Definitely recommend Ithaca Hilton Garden Inn, hands down.

Stayed for two nights a while back while attending two concerts in Ithaca. The location is as good as it gets, literally just steps away from bars, restaurants and concert venues. The staff was very attentive and friendly, made the check-​in/​out process quite easy. The parking situation should get better soon, as the adjacent garage is undergoing repairs. If you’re going to stay in Ithaca, the Hilton Garden Inn is certainly your best option.

I called their group sales to block off rooms at least four times (all going to voicemail) and left messages for Katie two times. She never called me back and I waited several months to hear back from her. Today I finally got her on the phone only to find out there aren’t any blocks available anymore. When I told her I had been calling her for the past four months, she dismissed my complaint saying I wouldn’t have been able to book rooms then anyway. I’ve only asked to speak to a manager one other time in my life, but thought her dismissive attitude was insensitive and this warranted it. It’s very frustrating to not have your repeated calls returned. The manager said he’d look into it, and I hope he does.

Clean rooms, HD TV, nice pool and spa, across from the commons, beautiful lobby, great service. Highly recommend.

Stayed here while on a wine tour of the Finger Lakes. Great location in downtown Ithaca within walking distance of all the restaurants.
Rooms were clean and quiet and front desk staff very friendly. There was also complimentary coffee in the hotel lobby and a nice sitting area with fireplace. For guests, free parking in the garage directly across the street. The room had a small fridge, microwave and free wifi.
We did not use the fitness center or pool so I can’t comment on them. There is also Starbucks in the building (I would recommend Collegetown Bagels for coffee & bagels — on the next corner behind the parking lot for those not married to Starbucks) and there is a Pub on site which we did not have a chance to visit.
Price was a little higher than I would have expected but not outrageous.
The manager was kind enough to e-​mail info about ongoing street construction, including a map of the best route to avoid delays.
Overall, a pleasant experience. I would recommend this hotel to anyone going to Ithaca or traveling around Lake Cayuga.

Typical Hilton Garden Inn — clean room, decent bed and very quiet. Overall a nice property with one glitch — hot water. After dinner I went to wash my face and the water was ice cold. Let it run for a bit and still ice cold. Called the front desk who told me that they had not had any complaints and that «maybe it is alot of people taking showers». At 8pm? Really? Next morning, sink was warm, shower ran cold — after running for about 5 minutes, the shower warmed up and was fine but it took quite awhile. I will grant them that it was really cold outside but even with that, it seemed excessive.
The restaurant was good for breakfast — better than most HGIs and the attached Irish Pub was really cute. Didn’t eat dinner there but the appetizers were really tasty and wine was good and cheap but then again, it is a college town.

hotel was extremely accomadating.
the front line mgmt were very professional and knew how to rectify immeditly our concerns and «special situations»
they have won us over (among many competitors) whenever we r in area.

Written 9/​something/​2010 on my iPod touch using Unilocal’s iPod app: Quiet, clean, friendly, great location. I’m on the hotel’s elliptical right now in the gym that looks onto the pool & jacuzzi with a side wall of windows to the outside. In general, everything works and everyone is nice. Using their free wifi to write this!

I have stayed in hotels in midtown Manhattan that are less secure than the Ithaca Hilton. You require a key to do *anything* — including get on the elevator. I am all for safety, but come-​on! This is Ithaca! Most people don’t lock their doors when they leave!
Despite the ridiculous level of security, the Hilton is a really nice hotel. Hubby and I stayed there for about a week in December, and we found very little to complain about. The beds were comfy, the rooms clean, and the staff very helpful. Parking is free with a hotel validation, and the garage is right around the corner from the lobby. And the coin laundry is a nice perk for longer stays!
If I had one criticism, it would be that this hotel is almost too quiet. We kept waking each other up by simply turning over! If I returned, I would definitely want to bring a fan or some other white noise machine.