I arrived at zoomtan for a spray tan for my sorority bid day. When I arrived at ZoomTan, an employee named«Sam» informed me that the spray booth was dirty and advised me to do a regular tan first and then come back out to do my spray. I followed her advice; however, when I came out for my spray tan she informed me the spray booth was still dirty and that she needed to service the new 11 customers who walked in the door before me. When I pointed out that it was unhygienic to not clean a spray booth for so long, she kicked me out of the store and terminated my membership. This zoomtan has dirty beds and TERRIBLE customer service. Following this incident, Tony(the CEO, sent me several passive aggressive messages trying to defend the poor quality of his business. I would not recommend going to Zoomtan unless you like bathing in a pool of bacteria.
Liana C.
Évaluation du lieu : 5 Ithaca, NY
Seriously the best customer service and nicest manager I’ve ever met… Every time I go in there I feel so welcome. I’m never had a better tanning experience.