Applebee’s

The service was very poor… we waited 30 minutes to have someone get our drink orders and they weren’t that busy. I counted 10 different individuals on the wait staff that passed us and never asked if we needed anything. When we finally got to order we only wanted appetizers and a dessert… took way to long to get these items.
Our waitress was at our table maybe 4 times… to take our drink order… to deliver our drinks… to take our food order and then to deliver or food. Oh wait make that 5 times since she had to bring me to receipt after we payed on the kiosk at the table.
We also observed no one manning the hostess station and a couple groups started to seat their selves. It really seemed like most of the staff and the management were more interested in socializing than in working.
We will not be back to this restaurant!

My boyfriend and I went the other night and ate at the bar. we chose here because it was a Saturday night and this was the only place that wasn’t packed. in fact, it hardly had anybody there, which should’ve been a clue. we both ordered drinks and the bartender didn’t even check our ID’s before she made us our drinks. (I’m newly 21 so this shocked me. afterwards she kept saying how I didn’t even look old enough to drink.) I ordered a strawberry lime margarita, but when I got it, it was missing the lime and it tasted like straight tequila. the bartender didn’t seem to know 100% what she was doing. we ordered cheese sticks to eat and they were good and they got to us quickly but it’s pretty hard to screw up cheese sticks. probably won’t go back anytime soon.

I would not give it a star if I could. It was horrible. Service was non existent, pretty much. What is going on with Applebee’s.. service is in freefall.

The service was both slow and inaccurate. I heard the manager get smart with a table of elderly ladies. I like paying at the table, and dessert was edible.

High prices and small portions. I shouldn’t be surprised since it’s a national chain I guess. One of the waiters thought he was on American Idol for most of my visit. He was singing along with the music Avery chance he got. He was sharp most of the time which is annoying. They get am extra star because the dessert shooter was awesome and much bigger than I expected for $ 1.99.

We had a GREAT time there a couple days ago! The Green Goddess wedge salad was really delicious and I had the petite sirloin with the shrimp and Parmesan sauce — wow! The steak was well trimmed, lean, so tender and grilled to perfection. Service was good and the manager even sat down and chatted with us for a minute. And I love the music there! We’ll be back!

Since the new manager just took over and made big changes this place is awesome. The food is delicious and the waitresses are amazingly friendly. With this being the only Applebee’s in jackson it’s busy but worth it.

This place has yet to impress me. The food is poor to mediocre, the service is atrocious. Stopped by earlier to grab some food with my wife and 3 year old son, and was told 3 times someone would greet us and get our drink orders. We waited 15 minutes, which with a hungry and agitated toddler, seems like an eternity. This was the final straw, I will not be going back.

I came here one night and sat at the bar to grab some appetizers. The bar was wet and dirty, yet no one was sitting on that end of the bar but me. So there was no one there immediately before me and the bar was still nasty.
The bartender spent most of her time talking to the guests at the other end of the bar, so I had to get her attention a few times while I was there. I ordered queso dip and mozzarella sticks. The dip tasted bad and the cheese sticks were warm at best once I got them. They were probably made when I ordered, but since the bartender was busy talking to the other guests, she forgot to get them when they were done.
The food here was bad, the service was bad, and I doubt I’d be going back.

I don’t usually give bad reviews. Normally I don’t think it’s worth my time. In this restaurants case, I’ll make an exception. This Applebee’s location is dirty, slow, and the menu items are disgusting. There is usually a standard of business in chain restaurants, however at this location there seems to be no standard. Upon being seated, we had to wait 15 minutes to get our drink order. At 30 minutes half our drink orders appeared. We ordered a draft beer and a margarita. The margarita showed first and was not drinkable. The beer came in a chipped mug that cut my wifes lip. We explained our issue and asked to see a manager. The manager decided against seeing us, sending word to have our drinks replaced. We left as soon as we could get the check. The management is unresponsive, waitstaff is inattentive and the food is disgusting. If you’re looking for a good restaurant near this location and you’re looking to get drinks and some food save your money and time and go to mulligans.

Quick to get in, tables need attention. Food is great just a little loud, yet waters and waitresses are very kind.

We never eat here anymore unless we are given a gift card. The food is not Good at All!!!
One of my visits, I was going to order Ribs, but they were out, then I was going to order a burger and they were out of this as well.
I would not recommend this place to anyone!

Thanks to a Gift Card we visited this Applebees for the first time. Our experience was pretty good and the food was great.

Well, here we go again, Jackson!!! We had an Applebee’s a number of years ago, and it closed — evidently from mismanagement. The food was great, but the service was lousy. Now, years later, another Applebee’s has opened recently in Jackson, and my wife and I went there for the first time tonight. WE WILL NOT GO BACK!!!
The service was terrible. The hostesses and wait staff were very unenthusiastic and totally lethargic. The hostess moved like a slug taking us to our table — in the far end of the place, and she never smiled at all! The waitress was just as slow — but, at least, did smile a little. No one ever said a simple ‘hello’ or ‘welcome to…’!! We ordered our drinks, with one of us getting the wrong beverage. We ordered an appetizer — which took forever to arrive, just before our meals were served. We got a spinach/​artichoke dip that, to be honest, was fairly good, but the chips were stale and were so thin that they broke when scooping the dip. While we were eating the appetizer, our meals were delivered — finally! My wife got a meal of fried shrimp and shrimp scampi — and the fried shrimp tasted as if cooked in very old oil, and the sauce on the shrimp scampi was inedible! My steak, ordered to be medium rare, was very well done, greasy, and not seasoned as promised (Bourbon Street steak). To make things worse, the baked potato was very overdone. The waitress NEVER came to ask if our food was o.k., and we had to ‘hail her’ to get drink refills. Furthermore, the waitress never asked if we needed anything else — or whether we would like to order dessert. SUMMARY: We will NOT go back to this Applebee’s, and we predict that it will NOT be open long! There are many restaurants in Jackson, and the competition will sink this place quicker than a rowboat in a typhoon!!!