Whataburger

Thank you for the great food. The customer service was even better! Thanks a lot and keep up the great work!

Love love love we just moved here from jersey i used to live in Texas so this was a real treat and my son who has never had a whataburger was very impressed !!!

Great place, clean and friendly. When I come see my family members from Jacksonville I have to go eat here before heading back to Tampa. Good food and 24 hrs too and next to Walmart lol

This location is great… It’s super clean, the employees are friendly, the food is pretty good and best of all it’s open 24 hours! If you’re a person of the night like us that’s a big plus…
The restaurant can get pretty busy depending upon the time of day, but the line moves at a quick pace…
Whether, you order breakfast or lunch the food is tasty and it always comes out hot and delicious…

Great service. Fast food with a personal flair, food is prepared when you order rather than made ahead. You’re given a number and it’s delivered to your table with a selection of condiments (including spicy ketchup). A floor attendant checks periodically if you need refills and makes sure they’ve met or exceeded your expectations. Great real icecream milkshakes too.

The food is good at times but the burgers are too salty most of the time, the employee’s leave a little to be desired. For one example, I had went to the Walmart behind this store to pick up a couple things and while in there picked up an ice tea from the McDonald’s inside the store. I don’t buy food from McDonald’s and wasn’t really hungry when I went into Walmart, but after shopping I got hungry and decided to stop at Whataburger on the way out of the parking lot. Since I already had a drink I took it inside Whataburger with me and went to the counter to order. I placed my order and they saw my McDonald’s cup and told me I couldn’t have it in their store. They told me the only way I could have the drink in their store was to pour it into their cup. I declined their cup and told them the cup I had fit better in my drink holder of my truck. They told me I would have to leave and take my business somewhere else. That was a woman manager that treated me that way. I called corporate and told them what happened and no one ever contacted me about what happened. I have been into a few other fast food restaurants, for example Hardee’s with a cup of coffee from McDonald’s and no one has ever cared or said anything. They were happy to get my business and were not insecure about someone bringing in a drink cup from somewhere else.
A second example is a female employee there by the name of Peggy that has been with them for five or six years, she does not have a personality that a front line person should have. She never smiles and never seems happy to be there doing what she is doing. She goes through her job procedures like she should but really lacks the successful retail personality to make a customer happy.
There are better locations available than this one. Since corporate didn’t seem to care about what goes on in their store and never contacted me I think I will go to some of the locally owned restaurants that tend to give a better personalized service.

Must have been an off day here. I love the Whataburger franchise, but this particular one fell flat. The burgers were slightly overcooked and the toppings were very skimpy. Even the fries and onion rings were not as fresh as they should have been. Disappointed. On the other hand, the service was fast.

Great jalapeño burgers! We drive from St. Augustine on our way back to Lauderdale just to eat at Whataburger. Peggy provides excellent customer service!!!

I gave this particular location 5 stars for their over the top customer service! From the drive thru ordering process, to paying at the first window and then to receiving my food! I had a sweet craving so while I waited for someone I decided to go to Whataburger. Like I said before: they’re great! I highly recommend this location!

Open 24 hours… Yes, please! =)
This is my favourite Whataburger in Jacksonville. Nice, clean restaurant with very friendly employees. On my last visit there, we were even given free cookies. Very nice touch!
I love both breakfast and lunch/​dinner items here. For breakfast, I always get the bacon biscuits. Even in the middle of the night, the biscuits are hot and fresh with plenty of bacon.
For fast food, the burgers are really good. A Whataburger is my favourite of all the fast food burgers.
Whether is a breakfast sandwich or a burger I’ve ordered from here, they have always been put together nicely. So many fast food places just throw things together haphazardly, but I have not found that to be the case here.
The drive-​thru moves quickly late at night, but can be a bit slower during the day. They always make sure to put napkins, ketchup, straws, etc. in the bag.
I just wish this particular Whataburger were on my side of town so I could visit more often!

Decent to good burger when you are hungry. This location is open 24 hours. A couple of months ago they updated the inside and outside. It was much needed. I have never eaten their breakfast. I mostly get their burgers & whatachick’n bites. The different sauces for the bites are good from gravy to honey mustard. It is pretty safe at night, they usually have police driving around the parking lot and adjacent parking lots. Going through the drive thru can be a little bit of a wait depending on how many cars in line. Since they cook their burgers to order it takes some time.
Overall they have good to excellent customer service and follow good food guidelines.

I’m not sure what it is? The fact that your burger is cooked to order. The seasoning on the flat top? The mustard the soft fluffy bun? The raw onions or just maybe all of the above. I just like what a burger. I first ate there when I was in Texas working for 3 yours. I used to laugh out loud What a burger and a what a fries and what a drink. But it was good there and it’s good here. The only thing I can say about them on the not so good side. Is that there aren’t more locations. So please somebody buy a lot of franchises and I’ll help you build them.

Being a West Coaster I do not get the luxury of dining at Whataburger anytime I want to. And man do I wish they had this chain in Vegas. I LOVE IT HERE!!! Truthfully I feel that it beats In&Out, Fat Burger, McD’s, ALL OF THEM. I really enjoyed that burger and fries. And I was shocked that that’s the regular size too cuz burger was huge! And I always felt nothing can beat McD fries but this place definitely does.
I’m having Whataburger withdrawals…

I had a great experience. Vanessa was very friendly and bubbly. The Patty Melts were amazing but the fries were a bit cold. I’ll be coming back to this one again :)

What a burger!
Huge tasty burgers prepared to order. Fries are ok. We’ve eaten in several different locations in Florida. Wish there were some closer to home. :)

Great breakfast & burgers!