British Airways First Class Lounge

I’m in the BA Lounge in terminal 7 at JFK (not the concord room). This is the saddest, most disgusting, excuse for an airport lounge I have ever seen! It is almost 1:00 in the afternoon, and there are at most 75 people in the Lounge. It is absolutely filthy! The tables aren’t wiped down and there are dirty cups and dishes everywhere. So much so that my husband and I just stepped outside onto their patio to sit in the fresh air (instead of the very stale and stinky air inside the lounge) and there wasn’t even a place to sit that didn’t have dirty dishes despite no one even being out there. There are staff, but no one is tidying up at all. Additionally, the chairs are so tattered that there are holes in the upholstery. Someone who looks like a supervisor just strolled around and I don’t even think she sees the filth around her. Fire the whole staff here BA! They are an apathetic bunch who are not even trying to do their jobs.

Decent lounge but could be better. Food needs improvement. To serve a crappy bagel in New York is a bit embarassing, worse than a super market bagel. The lounge is also too dark.

The food and servers are amazing. Haddock slider was good but the Carmelites pear and gorgonzola salad was fantastic! If I had know how long my flight would be delayed, I would possibly order the Brie. So awesome!

Staff is incredibly friendly and helpful. Good beverage options, and if one is on a sleeper flight (where dinner service is limited to allow for maximum zzz time whilst in the air) the pre-​flight dinner is an excellent option. Very large space but even when crowded not difficult to find a seat. Nice business center and free spa treatments. Free cell phone charging stations, but they could use more places for one to plug in and get some things taken care of before boarding. Wonderful way to relax before a hop across the pond.

wow. this lounge is one of the best in terms of food options. If you hold a business ticket, you can go to the backside of the lounge where pre-​boarding menu is available. Here you can get buffet. I think regular lounge offers hot dishes too after 5pm but i didn’t have time to try it.
I highly recommend taking food here prior to boarding because BA food isn’t that great.
Space is big enough but due to back-​to-​back flight schedule after 6:30pm till about 9 pm, it gets crowded.

British Airways The Concorde Room was supposed to be one of the most prestigious lounge !!! Since there’s only TWO «The Concorde Room «one in London at Heathrow Airport and other in NYC at JFK Airport.
I am giving this a 3 star solely based on the looks and feel of it … It looks like it’s been decorated by my «Grandma» … I was expecting too much or some feel of a wow factor, which I did not feel at all unfortunately !!!
I would give this a 5 star based on the Quality of Food and Service hands down … It’s food can be compared with an upscale restaurant and service the staff provides is just above and beyond …

This lounge was the start to a very long 20 hour trip to Singapore, and it was great. Roomy, relaxing, plenty of outlets and comfortable chairs. I had oatmeal for breakfast and some coffee – all was good.

Awesome place to start your vacation!
i agree with a few comments this is not the best of the best but its pretty effing awesome!
everything you need, everything you want is there and available.

I agree with Al M. This is not a first class lounge. It is geared toward some economy passengers (as with first class Admiral lounge in Chicago) who may delight in lolly water (lemon slices in what one expects to be fresh water but in fact is sugary syrup dispenser). I asked where is the actually first class area, because I’m preferring the stools in the Starbucks area than not even being able to sit in the crowded lounge. Crowded why? There are no showers and it has the crusty doctor’s surgery vibe to it.

This is the most awful first class lounge. There are no showers (unless you go join a queue in the lounge next door) and the best dining you get are a packet of chips and cheap wines. There is standing room only around flight times so don’t expect a seat. It’s a shame Qantas use this as their JFK lounge as it’s nowhere near the Qantas standard.

Plutôt habitué des lounges Air France, je dois avouer que ce lounge BA de JFK fait très bien le travail avant un vol de nuit pour Londres.
Le personnel est particulièrement attentionné, le choix de nourriture est extensif et de bonne qualité. Et j’ajoute une mention spéciale au dîner pré vol de nuit permettant de né pas déranger avec le repas pendant le vol!

This place, as I like to call it, is the vacation before the vacation. I’ve been to this lounge several times before hopping on to one of BA’s flights via Business Class to Europe.
The assortment of hot foods, Earl of Sandwich type sandwiches, hot and cold foods, desserts, open bar… champagne for me please!!! Plus an option to go to the spa before your flight are all items that I am happy to take advantage of and include in my pre-​vacation experience. Very helpful and accommodating staff in a comfortable environment.
All these pre-​flight amenities before even getting to your vacation destination!!! All of this works for me!
5 Star service all around!

I only got in because someone in my party is a frequent flyer, and the person at Cathay Pacific check-​in courteously printed out an extra ticket for me to enter this lounge. I have heard that some other lounges don’t allow flyers to bring any guests (ie/​Hong Kong) and from my personal experience, Vancouver’s International Airport (I tried sneaking in anyway and got kicked out shortly after — I noticed they only offered Heineken, so it wasn’t much a loss).
This lounge had a full bar with a decent selection of liquors, wines and beer. The (finger) food was decent — they had cheese too. I helped myself to some, and I am sure my fellow passengers were not too pleased with what ensued at the end of the journey in my GI tract.

Very good lounge. If you’re a Qantas Club member at JFK terminal 7 you get to use this lounge.
It has the same things as many other lounges: all the booze you can drink, lots of food to snack on, a TV area, lots of quiet seating.
What made it distinct for me was:
— very spacious, with lots of room between seats
— a large variety of seating types, chairs and sofas
— a better selection of wine
— local draft beer taps
I was most impressed by the helpfulness and service focus of the staff. We were traveling through here with a baby and they were more than happy to take our used bottles and run them through their dishwasher to clean and sterilise them for us. If one was nearby when they saw me finish a drink they’d ask if they could bring me another. Really good when you’ve got a long flight ahead of you.
There is a place to get dinner in the evening and a spa, though these are reserved for BA members only.

The service, the food, the selection of drinks — this is as good as it gets compared to lounges all over the world!
Enjoy treatments from the spa, were you can pick from plenty of different facials & massages.
your in the right place if you fancy a drink before take-​off. the selection of champagne, red & white wines keeps a very high standard and changes seasonly, and there’s a fully stocked bar area were you can make your own bloody marys or cocktails of choice. Food is available to order from a menu, and there’s also an option of food from a well-​stocked buffe. I always order from the menu, always get the feeling that the food is fresher!
one problem every time i visit — dont wanna leave.

Review is for the BA Galleries Lounge terminal 7, not first class.
It is ok, good location, plenty of room good showers and nice range of beers, especially like that you can pull your own beers as they have 2 proper local beer taps, glad I got there early. The only thing that I would say that lets this place down is the food, pretty much the same as a regional airport in the UK — but this is JFK, come on BA, even the lounge in Denver blows this place away that way.

Die BA First Class Lounge im JFK Airport ist keine «echte» First Class Lounge. Denn hier kann man sich auch mit einem Business Class Ticket reinsetzen.
Übersichtlich, nicht so groß wie in London Heathrow und das Essen wenig Spektakulär.
Das Personal war freundlich, aber nicht übermäßig engagiert.
Trotzallem 4 Sterne für das schöné Ambiente!

I must say… compared to American Airlines lounge this place is the Ritz. This lounge serves hot food and alcohol for free. They have free spa treatments as well.
I didn’t take advantage of the spa treatment (i regret that). But this is definitely one of the nicer lounges at JFK. It makes me sad to go back to my cold bagels at the AA lounge.

This review is for the Galleries lounge of British Airways in JFK terminal 7, which CX use for their flights from this airport. I’m not sure what one should expect from airline lounges though I can only compare this one to other CX lounges I’ve used in Hong Kong, LAX, and the rest of Asia Pacific.
If you are into drinking alcohol, you would be happy with what’s being offered, other than that there really isn’t much anything else.
Snacks available are cup noodles, the one you add hot water into, potato chips, some cookies, finger sandwiches, fruits, and some packaged pastries (not even fresh baked!!!), that’s it.
As one of the reviewers indicated, this lounge doesn’t even come close to CX’s Hong Kong lounges. I know CX main hub is Hong Kong and that is expected but JFK is one of the major airports in the east coast and one would expect more it being in NY.
Sad.

Been to a lot of lounges in different airports, and so far this has been my favorite. Self serve alcohol, food, coffee. Showers, and free spa treatments. Lots of spaces. Can get a bit crowded, but with a free back or neck massage who can complain.

What is there to complain about when free food and alcohol is for the taking anytime you want? Well, I’m going to be slightly unfair and snobby for this review. It’s unfair because Unilocal doesn’t have a Hong Kong/​Taipei division for me to write about how awesome airline lounges are there. This review is going to seem snobby because most people don’t travel to Hong Kong/​Taipei twice a year to enjoy lounges.
Food: there are instant noodles that you could add your own hot water to, cookies, and sandwiches available here. Unfortunately, the cheese and crackers platter disappeared a year ago. There’s plenty to drink though: red and white wine along with various beers along with a tap. This place is hard liquor heaven!
However, this lounge does not even come close to other lounges in Asia. There’s no dim sum station, full service bar, noodle station, coffee house, etc. *Sigh*.
Service: the staff here is quite responsive to your needs if you ask for help. Again, not even close to the way I’m treated in HKG and TPE.
Décor: the place is big, but again, Cathay Pacific can do better. In fact, it has! The airline needs to operate its own lounge at JFK or teach British Airways a thing or two about what the lounging experience should be.

The British Airways Terraces Lounge is located in Terminal 7 of JFK past security and is open daily from 8:00am — 10pm. Not to be confused with the British Airways First Class Lounge, the Terraces Lounge is available to first and business class passengers, as well as members of a certain elite standing within the alliance.
I take Cathay Pacific business class flights from JFK regularly so since Cathay doesn’t have its own lounge in JFK, it allows its passengers to share the one by its oneworld partner, British Airways.
I love this place. Spacious, elegant, clean, light snacks, open bar. There are many different spaces to the lounge, each nook with a different feel: bar seating, different TV areas, comfortable lounging chairs and couches. The bathrooms are also really clean and have good soap and lotion available. Having been here several times over the years, the food offerings tend to be small sandwiches or wraps, Cup of Noodles, various selections of chips, cookies, and some crudités.
There used to be beer on tap but that seems to have been replaced with a juice bar. All beers are bottled and in the fridges. The open bar area features a make your own bloody mary bar, various selections of wines, and many different spirits to choose from:
Gin — Gordon’s
Vodka — Smirnoff
Whiskey — Jameson, Jack Daniel’s
Vermouth — Martini & Rossi
They also had Campari, Bailey’s, and Glenlivet. The staff can also bring you champagne and white white from the back if they have it available that day.
For the non-​alcoholics, there are sodas, water, and tea available.