Reaction Salon

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Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees. I came for a short hair cut always have short hair didn’t know any of the stylist. Asked the receptionist who was best with short haircut she said anyone could do it, If I wanted my hair whacked off I could have done it myself, never gonna see me again, my hair is fucked up. Don’t go there they have no idea!

Today ⁵⁄₂₁ I decided to come in early. Receptionist upfront barley knows how to speak english. I came in and told her I like my rollers to be done well since I don’t like passing blower on my ends. While in the dryer she insisted I was done, and started taking off rollers. I noticed they were still wet… and pointed it out to her. She had the audacity to say «only a little wet» when I clearly explained to her I don’t pass blower on my ends. She put my rollers back on very apathetically and walked away. I think this is the last time I’m coming here. I’m so pissed off that I feel like talking off my rollers and not getting anything else. Very distasteful. What’s crazy is… I promised myself I wouldn’t speak Spanish today and suprisingly I’m being treated not as spectacular as when I come in speaking spanish.

I found this place because I moved to queens and didn’t have a salon. I’ve been coming to this salon for about 2 ½ years and I agree with a lot of the other reviews. I feel like I am just a number and the language barrier can be difficult, but the prices are very reasonable. The prices are good but at what cost to your hair? They do what you ask but they haven’t been able to help me with hair health or answer questions about different ways to treat my hair ect and I only get greeted when I come in about 40% of the time. Today was my last straw. As I am under the dryer, I have done a bit of research and will be trying the other salons in the area. I have referred a lot of friends to this place (only because it was the only place I knew and the price) and I will be letting them all know what I find, so I figured I would share my experience and let you know too!
EJ

Not impressed. They say they use Mizani, but I don’t believe so. The moment the relaxer went in my hair, it burned like crazy. This is coming from someone who has used Mizani for years with no issues.
I asked the woman was she sure it was Mizani, now all of a sudden she has no idea what I’m talking about.
She immediately washes it out, only to leave heaps of grease on the side of my face while rolling my hair and placing me under the dryer.
The place seems clean and clients seem satisfied, but for a first time customer, I don’t think I’ll be back.
Update: I was writing this review while in the salon and I must say, I misspoke, customers did not seem satisfied at all.
They couldn’t pay me to
Come back.

I love this salon! I’ve been going here for just about 4 years and have never had a bad experience, however their service has gone down since I started going here in 2009. The language barrier is annoying at times but you can easily get past if if you’re patient enough. If its your first time going, have the blonde stylist blow out your hair. She’s a little tough but is good at what she does.

I have gone to this salon a few times but I completely stopped going for 2 major reasons. One reason is they comb your hair like you asked to be bald. I just happened to look on the floor and there was a lot of my hair lying there. The second reason I completely stopped going is because the girl that does nails, Rose. She had washed my hair and gave me a previously used plastic cap that had left over black dye in it! I am a person who has no chemicals in my hair. I was extremely annoying and I will never go back there! Cheap and quick is not always the best way to go.

DO NOT GO HERE. Especially if you need a service for a special event.
I entered this Salon at 3:30pm on a weekday to get my hair done for prom. I was told there would be a 30 minute wait and decided to stick it out because I had till 6:00 to get my hair done. Half an hour turned into 3.5 hours. After 3.5 hours of waiting I was placed In a seat and then kicked out by another customer who claimed her daughters name was above mine on a sign in list. My stylist then said to me” you should’ve just lied about your spot # to stay in the seat”. How and why would I lie?
After being kicked out and waiting for another half an hour, now running late for my event, another customer offered her stylist. The stylist quickly curled my hair and when it turned out to be the complete opposite of what I wanted I showed her a picture and asked her to correct it. She then said «uh-​uh you’re being greedy honey. She lent you my time and you wanna ask for me to follow your picture?»
I ended up late for my event, with the wrong hair style and out 40 $ for a half ass job. They only treat their regulars as customers and completely disregarded me. I was completely dissatisfied and very angry with the way the whole situation was carried out. Not to mention my sister got a layered «v» cut from them and they just gave her a straight cut and overcharged her for her «thick hair». I would never let them touch my hair ever again nor would I give them my business.

I love this salon. Only place I go to for wash and sets. I also had an installation done by Jenesi. She is one of the best when it comes to weaves. She slayed my hairstyle and made it look natural. The hair weave I bought was from the beauty supply next door The Source. The bundles are high quality and reasonably priced. I choose the wavy Brazilian. It can be straighten but it comes with a natural curl. I bought three bundles and the closure. The closure is also a very natural looking too. Plus there is free WiFi which in my opinion should be the standard.

If you have the money go next door. The service is terrible. Just went there and they let multiple people go before me when they had the same service. No one would look at me when I got out of the dryer so I had to take the rollers out myself. Then I had to wait even longer. They literally treat you like a number. Yes it’s cheap so that’s why it gets two stars. I’ve been going here for years because of the price but I’m sick of being treated like a number. There is no sense of loyalty. Plus I look at other people leave with frizzy hair. The rollers look like they’re never sterilized. Just please don’t go. There are other places worth giving your money to.

This place is really professional, every time I go here I am in and out within two hours and my hair always looks fabulous! They are priced very well and are very sanitary, I would recommend going during the week when they aren’t as busy but you really will never wait that long if you go during peak times.
My hair was pretty damaged but it has grown a lot since I have been coming here bi-​weekly, the stylists are very helpful and give you advice on how to take care of your hair in-​between visits.
If you are not big on blowouts just let them know and they will accommodate. They price is very reasonable compared to the other places around and they are managed very well.

These ladies perform miracles. I saw all ethnicities leaving the salon looking great including myself. I am mixed ethnicity and my hair is curly and dry. I always need a flat iron to finish a blow dry but with my stylist it wasn’t necessary. They’re always busy but find a way to move things along. There are stations for every step (wash, deep conditioning, roller installation, blow dry etc) so essentially it’s 3 – 4 women touching your hair. The décor is pretty but worn and the space wasn’t very clean. They can blow dry like no other and it’s a reasonable wait even when there are several patrons ahead of you. I paid $ 43 for a deep condition, wash, trim and set. Decent.

My hair is done well and they are reasonably priced (I have long hair and only charged $ 28) but it’s ALWAYS a ridiculous wait time! They just never seem to have enough staff. They spend most of their time on hair extension services which takes a long time. I shouldn’t have to wait an hour after I am out of the dryer to have my hair blown out because the only two girls doing blow outs are busy doing extensions.

I have been to two locations, Jamaica and the Baldwin location. Initially liked this place until I realized that if you have a weave they will not scrub your scalp with their fingers. Instead they use the fishtail end of the comb which does nothing but damage your hair. When I commented on this at the Baldwin location the lady washing my hair said «I don’t want to break my fingers» and at the Jamaica location «if you didn’t wear weave it would be easier». Needless to say these two experiences are enough for me. I won’t be back! One star for the speed and another for the environment/​décor (Jamaica). Hair washing service sucks!!!

These women are the masters of the flat iron, not the typical Dominican salon I’m used to where they actually put in work with a blow dryer that it far less damaging to your hair. Definitely not a place to frequent often. Awesome price, hair will be straight as can be and your roots will be laiddddd. I have very thick very curly hair and when I walk out you’d never know. Definitely bring your own products, theirs suck and a void a tall skinny girl who washes hair, she is way rough and her roller sets are one of the worst ice ever gotten done in my entire life. I know it can be tempting but if you love your hair do nottttttt come here often, they will damage it, you will have to chop it off.

I have a love-​hate relationship with this salon. They have done things with my long curly hair that others have claimed couldn’t be done. But that comes at a cost. The heat is way too much. The hair starts to get thinner if you go too often. I look at it as a place to go once in a while.
Reaction is brightly colored and definitely not a hole in the wall. They have a location in Baldwin, Long Island as well as a store next door that sells beauty products and hair extensions.
The owner knows an awful lot about hair color and they seem to offer lots of options.
It’s not a good idea to go here on the weekends unless you arrive at around 7 a.m. It gets packed and they do lots of hair extension, which take a long time to do.
While there are some monolingual English speakers who get along well with the staff, speaking Spanish will help you get what you want. There are people working there who speak English but it’s nice not needing an interpreter just to ask a simple question.
I’ve learned that some of the stylists aren’t licensed and so aren’t able to do all the services. But some of them still do good washes. However, don’t assume that because this is what’s known as a Dominican salon that everyone here does a great set. Often the rollers selected are too large to give you any body. And the shorter parts of your hair, especially around the edges, are neglected. This is because the stylist will blow your hair to bits. A good set doesn’t require that much blow drying afterward. If you want curls, then they will often use a flat iron to create them. This is far too much heat. If the rollers were a little smaller, then you’d already have curls.
The other thing is be prepared for a lot of different people to be working on your head. One person may start the rollers and hand off to another person. This is a big deal when the way your hair is set makes the difference. It’s the reason why many people go to this type of salon.
Anyways, with all the heat going on, it’s no wonder most of the clientele are now wearing extensions and the owner now has a big business selling hair extensions next door.
My advice: go if you want a flowing look or particular style once in a while. There are some good stylists here who can help you achieve that for a good price.

I love a good Dominican wash & set ! No one blows your hair out the way they do. Come early as possible it gets ridiculously packed ! Bring your own shampoo, conditioner, deep condition & hair pins and the price comes down. It’s $ 25 for a wash & set plus $ 10 for a deep condition.

They have very reasonable prices. However, be prepared to wait sometimes. Although…$ 53 for wash, color (I brought my own), conditioner, set, haircut aaaand blow dry– I’ll gladly wait.

They’re okay. I mean, don’t get me wrong, my hair looks beautiful. But I want to tell you about my experience here.
Went in this past Friday for a wash and set. I was greeted by the receptionist who signed me up for a «Reaction» card. She then put my name in the system, which was spelled WRONG although I spelled it out twice for her. But, I digress…
You put your name on the sign in sheet, and you get a ticket. KEEP YOUR TICKET AND REMEMBER YOUR NUMBER, for this is important. A stylist will mostly likely ask you what your number is, and that will determine if you’re next or not.
Knowing Spanish is a must here, for the majority of the staff does not speak that much English. Even knowing words like, «pelo», «poquito» and «no mas» will get you a long way. I also realized during my stay that once these ladies figured out that I spoke Spanish, I was treated a whole lot better than my English speaking fellows. Be careful ladies. Onto my hair and the service…
The wash was normal, regular conditioner. I was put under the dryer with the rollers. And then I waited, and waited. Finally, I sat in the chair and watched my roots be tackled by a rattail comb and a blow dryer. (Sidenote: I have not relaxed my hair in 8 months ladies. Those of you who know about relaxers, 8 months of new growth is VERY DIFFICULT to deal with. I currently have two textures in my head) My roots and edges are PHENOMENAL. Who would have thought that a comb and a blow dryer could do this. Lawd Jesus. My hair is light, flowing and amazing. For $ 23, you can’t beat that price.
Although this salon got me in and out pretty quickly and my hair looks great, I do have a regular stylist that I’ve been going to for 8 years, and I miss her. With that being said, I will still be going to her. But, if I do need my hair to look in great shape on a tight budget, I’ll stop in here again.

I used to go here all the time. My hair was thick and full of body. They did really great blowouts and I was always out in less than 2 hours. After a few months, I noticed my hair was thinner and would barely curl when I washed it but for some reason I kept going.
One year later, my hair is so thin I can’t do anything with it. I had to cut my hair from half way down my back up to shoulder length. My hair has never been this short in all my life. I will never go back. The stylists care about the final result but not caring for your hair. Those bristle brushes and all that heat are a disaster. If you’re going to go here once or twice a year, it’s fine but as far as a weekly stylist, I would stay far away unless you don’t mind being bald.

I went there for a simple blow out last Monday night. The only reason I ended up here is because the place I used to frequent up the block shut down, and I was desperate.
The place was pretty empty when I arrived, so I decided to give it a go — I mean how could a Dominican salon mess up a Dominican blow out?! Well this place did.
While there were only about 5 other clients there (those used to Dominican salons know this is NOT a lot of clients!), 4 out of those 5 were having a weave put in. I never realized just how long that process is. The salon was completely understaffed. I was left sitting for an hour after I got out from under the dryer!
I actually had to flag down a stylist that started sweeping (because they were all complaining to each other about how late it was already, and they wanted to go home), and ask her to stop doing that and finish my hair!
They seemed to take issue with this and proceeded to give me the worst blow out of my life. By that same evening some of my natural curls started popping up.
Definitely avoid this place, not worth the $ 25 they charged me.