I have never been so poorly treated. And my experience was just a phone call. I lost my shock bushing and it needs to be replaced so I call to ask them if they could replace my shock bushing, but I want neoprene bushings and not rubber bushings. So when I asked the man on the phone if they had neoprene bushings, his response was, and I quote«Uh, we are not a parts store» Not the answer you should have given! I will NEVER recommend them. I WILL find another service center to take my vehicle too.