Have been ordering from them for 3 years. This year was a terrible experience with the owner himself. We tried on sizes at the mobile truck and then ordered them online(first of all they are overpriced Dickies pants and shorts for sure). the sizing was wrong. When we ordered them early we got a discount, but the sizing was off so we tried to exchange some items for the next size up. Not only did they charge for the shipping back to them, they charged for the difference as the items were not marked down anymore. When my mother called to request they not charge the difference since they were originally purchased on time for the discount and just wanted a like/for like exchange, she got several emails directly from the owner that were nasty, mocking and incredibly rude. When she replied she would then purchase everything going forward used and avoid them altogether, he chastised her saying that the children should not have to suffer not having new clothes. He even went as far as calling himself a «good Christian» implying that my mother was not!(Yeah that is a great example of a «Good Christian») After speaking with other parents at this school, this is not an isolated incident, rather many have had bad experiences(with the wrong PE clothes sent with other school logos and then charged to return/exchange them!!! thin and poor quality clothes and general rudeness when trying to communicate with the owner). If you have other options, I would recommend using them.
Christina D.
Évaluation du lieu : 5 Jamul, CA
wonderful business :)
Stacey R.
Évaluation du lieu : 3 San Diego, CA
I have been ordering school uniforms from Nunes for 4 years. I have had a good experience with the quality of clothing. Currently I am frustrated with all purchases must be made on line versus the ability to buy on site at the school twice a year. The return policy is costly as you have to pay for the return shipping. The uniforms are expensive, which I don’t have a problem with as long as the quality stays high. The selection has become extremely limited. With all the competition for school uniforms I would like to see improved customer service… such as delivery or pick up from the school, free shipping on returns, a sale once a year… some incentive to stay loyal to them… otherwise my vote is to go down to penneys.
Susan B.
Évaluation du lieu : 5 San Diego, CA
I am a grandparent who has purchased school uniforms from Nunes Apparel for 3 years now and have never had any problems. The customer service is great. The uniforms themselves are sturdy. My grandson grew out of his pants before he ever wore them out. The shirts held up nicely when washed and dried. It is a pleasure doing business with this company. No complaints.
P H.
Évaluation du lieu : 1 San Diego, CA
I absolutely agree with the complaints about this company. This was our first experience with unforms for school. They are a bit pricey, but I thought they should have great quality. Boy, was I wrong. The polo shirts are VERYPOORQUALITY. My daughters shirt has never been in hot water or dried in the dryer and there are so many little balls on the shirt you would think it was 10 years old — it was new in September. I am going to attempt the switching of the logos as the one reviewer wrote. I don’t want to HAVE to buy from this low quality clothing supplier.
Anna S.
Évaluation du lieu : 1 Sacramento, CA
Absolutely agree with all negative reviews. HORRIBLE customer service, poor quality apparel. We placed an order online as our school suggested, the items arrived after a month of waiting and the quality was horrible that I had to return some of the items. At that point our story began… After endless e-mails, phone calls, they refused to return our money back, so we complained to BBB. BBB attempted to contact them for two months, but useless, no answer from NUNES… After couple of months, BBB gave them a negative score, but we still haven’t received our money back. Moreover, my child is not going to wear those poorly made, made out of polyester so called NUNESAPPARELL just because our school has signed contract with them. Also, I went to the school office to complain about Nunes poor quality apparel. As a result, our school policy requires school logo and matching color, but the uniforms doesn’t have to be provided by nunes. If you had the same bad experience with NUNESAPPAREL, do what I did. HEREISTHEOPTION to have the school logo on the best quality apparell that is not going to shrink or change color after one wash, and most important, your child will be free of any skin irritation and problems. 1. Go to «ROSS» or «CHILDREN’S PLACE» and buy their uniforms that made out of cotton and identical to NUNES. 2. Cut out the logo from used NUNESAPPARELL and match the color(blue on blue, white on white…) 3. Using the sticky pad, iron that logo to your new cotton apparel or just sew it. It takes about three minutes and its stress free(you don’t have to deal with NUNES and wait for weeks). You can do this as many times as you need. Update as of 2016: The owner didn’t contact us and never returned our money back!
Ken H.
Évaluation du lieu : 1 Itasca, TX
I have a family member who has been waiting weeks for their order with little response from this company. My advice would be to shop elsewhere.
Chris K.
Évaluation du lieu : 5 La Mesa, CA
The people here are terrific. If your kid is in a private school you may be compelled to buy their uniforms here. It’s usually done at the school. We came in mid– year and it was suggested that we buy the clothes from Nunes online. That was easy enough but when I realized that they were local I called and asked if I could pick them up myself. They said sure and I saved the shipping and handling. The uniforms are high quality and will last. No complaints.
Laurie D.
Évaluation du lieu : 5 La Mesa, CA
I totally disagree with the first review. I had a great experience. I ordered in July, I got my items with-in a week. I got a great deal with free shipping. I was so impressed. The quality of people working there were great.
David S.
Évaluation du lieu : 1 San Diego, CA
Very disappointed by my entire experience with Nunes. If I had a choice, I would NOT buy anything from them! Unfortunately, the school uniforms are mandatory from Nunes. They are extremely expensive and provide awful customer service. If you can take your business elsewhere, I highly recommend it!