I always want to have high hopes when going here because it is so convenient and you can make an appointment with little wait time, but I repeatedly do not like the work that is done. The staff is friendly and welcoming, but I have now had two different stylists highlight my hair with a bright orange tinge to the highlights that lasts for months. They do not listen to the things that I tell them that I have NOT liked about past cuts/waxes/highlights and repeat them. Not recommended.