Sonic

Horrible customer service ½ the menu is incorrect. Its impossible to order unsweetened green tea (when ever other sonic in the US offers it) the management is beyond rude anlnd hateful!

Use to be decent. But the last 6 months service and food quality have sharply decreased. Buns hard. Onion rings tasted burnt and of old grease. Requested replacement and waited over 30 mins. Only to have the same quality and car hop admitted it was old grease. The shakes were very thin also. Very disappointed.

Once in a while, even a blind squirrel finds an acorn.
And that’s just how service and quality is here… 9 times out of 10, something is messed up, they don’t prepare the closing of the sale well enough to know whether or not someone paid with a card, and most of the staff there is full of absolute attitude when you try to question anything.
Today for example, I went this morning and picked up some breakfast with a coupon. I used a Sonic gift card that had some balance left on it and knew I would have to remit the rest. No problem, right? Shouldn’t be. Even their nifty computerized stall reflected the gift card balance and said monies was due.
The carhop demanded I pay the balance in full without regard to what I already paid. I did, so I can get the order then came back with proof the gift card was redeemed and asked for my money back. She caused even more of a scene and said she didn’t appreciate me belittling her.
Well, how about I didn’t appreciate feeling like she was stealing from me?
It’ll be a cold day in hell before I go back here. The attitude and incompetence is almost too much to handle.

This Jenks location is just bad. Every time we go there they mess up the order. Last time, we ordered two shakes of different flavors and they brought us two of the same kind. It was like they don’t communicate well with each other.
And half-​price shakes after 8:00? They only have one bag of ice cream so by 8:30 they are out of it. What a scam.

I like the coffee ice cream drinks they make. went in and it was melted down and horrible. Tyler came out and talked to me. He brought me a new one. It was perfect. Said he would talk to the staff about the way they make them. 6 months later I still have no problem! Great place to get an awesome drink. Tyler rocks!

This Sonic location has gone downhill over the years. It got bad enough I stopped going for anything beyond cherry limeades.
The food is usually just subpar and usually not very fresh. And the last few times I went my order was not right.
And do yourself a favor and do not look into the kitchen, it was filthy when I last went there to get them to fix my incorrect to-​go order.
When you have to go back to get them to correct an incorrect order and they act like you are putting them out, it’s time to find better food elsewhere.