Dixon Leasing

Absolutely pleased with my experience. From day 1 until moving day, Dixon reality has been nothing but a pleasure to work with. I was so amazed at their level of professionalism and how thorough they are with everything. My apartment is AMAZING. All brand new and so well kept. In addition, what you see on their site is what you get (without the furnitures of course ;-) They are one of the most accurate real estate agency I have dealt with and it’s so nice and honest for a change.
From Dylan, Angus, Crystali and my awesome property manager, Valentina who answers emails, calls and any concerns ASAP, I treasure and truly value living in one of their homes.
I am so happy that I am already looking forward to working with them once I am ready to actually buy a property in the future. I also think that many other real estate company should take a page out of their book and treat future tenant with this level of service. I have been recommending them and will continue to do so.
BRAVO TO YOU DIXON AND YOUR ALL STAR TEAM.

Our experience with Dixon has been amazigly smooth! Our application and move-​in processes were so pleasant! Everyone we worked with, from the realtor, to Cristali who helped us set up abd sign our lease, to Treasure our property manager, have been so helpful and kind! Our questions and concerns are always answered in a timely manner. We also love that Dixon is a pet friendly.
I can’t speak for much beside the move in process and our first few weeks of crazy emails/​questions. I hope the extreme winter and summer months go by smoothly!
It’s unfortunate that others haven’t had the same experience as us, but behold! I am a real Unilocaler and my review is real!

I’m at a loss of words to describe how great of an experience I’ve had dealing with Dixon. Their level of professionalism, attention to detail, and availability for their clients are second to none. I highly recommend them!

I didn’t know much about Jersey City before moving here. I’ve been a long time resident of NJ but never frequented Jersey City, only passed through on my way to the NYC. I decided to move this way about 2 years ago to be closer to work and I am so glad I chose to rent with Dixon Leasing. My roommates and I love our place! We were able to find a 1 family home with them, beautiful back yard, hardwood floors, nice stainless steel appliances and laundry included. It was everything we needed. Our neighbors are really sweet too and they always tell us how beautiful the house looks now that Dixon owns it. Apparently it wasn’t much of a looker before we moved in and our rental company redid the whole front façade of the house after they bought it. We even found out that it won a historic preservation award for the work they did, which is pretty cool I think! I know that doesn’t come with all their houses (Which makes us feel special lol) and I guess it depends on what size apartment you are looking for but a few perks of renting from them is that they shovel your snow for you in the winter and they have people who do the landscaping for us. Also whenever we need anything fix they send someone right over. One time none of us could take of work for the day and they arranged to have their security team let the guys in so the work could be done while we were at work. Came home and all was good! I would definitely recommend giving them a call if you’re looking for new place to rent

Moving to Jersey City has been completely amazing experience and a massive part of this has been moving into a Dixon property. We are 10 minutes from the city, but enjoy the neighborhood feel and relaxed vibe around town and love all the new restaurants and bars!
Our new home is fantastic and every little detail from the Dixon team has been thought of. Our experience with their agent was very personalized and they helped us find the place that was perfect for our needs. When we had a problem with our air-​conditioning it was fixed that day and on the first snow of the Winter we were delighted to find Dixon provided shoveling without us asking and for free!
I have had some bad experiences with landlords in the past, but the experience with Dixon has been brilliant — I couldn’t recommend the quality of the home and the service we have received highly enough!

I’ve been renting from Dixon Leasing for a little over one year. They are such a huge improvement over the last company I rented from. If you need something to be fixed, they actually contact a plubmer/​electrician/​etc the same day and get the problem resolved. They also contract with an «after hours» service, so you can call with a heating/​electricity/​water emergency in the middle of the night and talk to a real person.

I have to say, it feels a bit weird to write a review of a leasing company… and furthermore, a positive review! But I feel it’s important to share our experience because it has been such a unique leasing experience (of our lifetimes at least). I’ve always hated, or at least been indifferent to, every leasing company I’ve ever had the displeasure of owing money to each month. Not so with Dixon.
Dixon Leasing has been a fantastic housing partner for us. We moved to Jersey City on a bit of a whim (desire to leave Manhattan, but not entirely sure where we planned on going) and the first place we looked at in Jersey City was a Dixon property that we fell in love with.
They were patient (as patient as they could be) and helpful as we untangled from our Manhattan lease and headed across the Hudson. They were also reasonable in negotiating our lease and reaching a solution that fit our budget and needs.
The property was in brand-​new stunning condition but Dixon still ensured that any little thing we wanted addressed was taken care of before we moved in.
That was not a «get them in then forget ‘em» tactic. Ever since we moved in, they have been just as attentive. A woman named Valentina is meticulous about following up on repair requests or general questions very quickly and efficiently, and we’ve had every single thing taken care of as soon as reasonably possible.
They are invested in taking care of the property and are just as happy to take care of «upkeep» issues, as actually broken appliances, or the like.
In re-​signing our lease this year, they were again very understanding of a unique situation and we happily resigned because of their flexibility.
All in all, I would absolutely recommend Dixon Leasing based solely on our very, very positive experience. I’m grateful for the past fifteen months spent in their «care.»

I was looking for an apartment in Jersey City and was having a hard time finding the right place. I found Dixon Leasing through a business acquaintance and the first thing I liked was that there is a clear process for applying and that Dixon Leasing is a large company.
Victor from Dixon Leasing was great. He showed me a few units that were nice and put my mind at ease, within days I was set for moving in. He was timely with meetings, very polite, and offered assistance whenever I texted or called him.
Before moving in you do a final walk through of the unit for any repairs that may need to be done. Gary’s team did a great job. He was responsive to calls and text message. Since then any kind of repairs needed Gary’s team have been very helpful and fast with responding.
All in all I say this is a pretty good company to contact if you need an apartment.

My boyfriend and I have been searching for an apartment here in Hudson County for months. After several not to great encounters with real estate agencies and Trulia apartments that just didn’t add up, I was starting to think we were gonna be homeless :-(. But, I checked Trulia one last time and stumbled upon a beautiful space in Bayonne that was owned by Dixon. Gave them a call and in days, we were all set. The woman I spoke to in the office was very pleasant and understood the urgency of my situation (I needed to move by ¹⁄₃₀). She promised me a call back that evening and I had the pleasure of speaking to Holly later on that day! She handled us with care from start to finish. Both of our schedules are hectic so she did her best and beyond to be sure we were able to get everything done and accommodated us to the best of her ability. From the first time meeting Holly til our lease signing and on she has been very knowledgeable, patient and honest. Every question was addressed and if she didn’t know, she got the answer for us quickly. I felt comfortable knowing that we were a client of hers and knew we were in good hands. There are plenty of bad reviews about Dixon. However, take a chance and experience it for yourself. Oh and be sure to ask for HOLLY!!! I’m telling you, she’s awesome!

Management leave a million things to be desired. it’s all sunshine and rainbows until you move in and they drop into your home about 1 – 3 times a month, occasionally unexpected because they didn’t get their ducks in a line before they moved you in. Worst communication i’ve ever experienced, and they don’t care about customer service. Super rude on the phone even after they’ve sent someone to your house unannounced. try talking to Treasure or Shanniel about it. good luck! won’t be renting again from Dixon leasing again, not worth the headache. I recommended a ton of people to them, won’t be doing that anymore.

Dixon Leasing bought the house next door several years ago. There have been problems since day 1. On several occasions, they have done work to the property (without any notification to me), which has caused damage to my property and other issues. The tenants they had in the building have come and gone. They ignored their calls to fix problems, didn’t provide sufficient heat in the winter, nor electric in the summer to properly run their ACs and ultimately raised their rent to drive them out. Now they’re doing a complete gut and renovation that is going to last nearly 6 months. They have started working before 8am. They have told me they will try ‘their best’ to not start work prior to 8am. It’s a terrible company with even worse customer service.
Dixon Leasing doesn’t care about their Jersey City neighbors. Dixon Leasing does nothing to support the neighborhoods in which they own houses. There are great realtors in Jersey City to select from with great rentals and properties. Utilize them and not this Australian based company that is owned by a hedge fund.

Lets face it, most management companies don’t give a f$*&ck, Dixon Leasing included. Not to say they don’t have some lovely employees, but as a whole, they could manage their management company way better.
Their staff is constantly changing, we’ve requested to change our mailing address about 100x before they actually got it right. The only way we get anything fixed, serviced and/​or replaced is if we threaten to call the city or if we actually do call the city. Once they actually get threatened, they comply and it’s fine, but they will try to spend as little money as possible at your expense.
They renovated the upstairs unit in our building for about 6 – 8 months and never once sent a letter/​email warning us that we’ll be woken up at 7AM everyday or that there will be strange men working on our building. No communication. Our neighbors actually had to call them and the city because in the beginning of this construction process, the work started at 7AM Monday thru Saturday. Really?
By no means do I recommend them, but I do understand that being a renter in this area, you take what you can get. I’d suggest finding a more professional company or get ready for a year or more of being strong and fighting for your rights (to parrrrttyyyy. No not to party, but to have the snow shoveled in front of your stoop or have your dryer fixed).

So here we are after going to court and them getting a date to have repairs done by the 15^th of April, its now the 25^th. They send some incompetent repair to my house. They show up and I tell them what is wrong and they have no clue on how to fix it. My shower that separated from the wall months ago, they just came and sealed it back up after i told them it was leaking into the wall. Now here we go, guess what? My shower separated from the wall again, and what do I find, MOLD. Of course because water went back there from the leak the first time but they wanted to just take a short cut and seal it up. So that means there has to be mold in other parts of the wall as well because it leaked all the way downstairs.

These guys are a nightmare. I’ve been leasing a property from them for nearly two years. I’ve had 3 seperate property manangers during that time. The woman I have now is actually pretty good, especially considering that the 2 prior to her with non-​reponsive about anything. I have a handful of friends who also rent properties from Dixon. They have miserable experiences dealing with their property managers. If you’re looking at a property owned by these guys, I highly advise against it. Bad stuff.

I’ve lived in Jersey City for over 22 years and was in search for an apartment when I found out about Dixon Leasing. It was my first time apartment hunting and I had some hesitance about renting through a leasing company. I’ve never heard of Dixon before, and some of the reviews here on Unilocal worried me. Nevertheless, I felt compelled to give it a shot to just check out a few apartments because the ‘no broker fee’ policy was very attractive.
Victor ended up contacting me (end of Sep. ’13) and we exchanged many emails, texts, and phone calls over the next few weeks. He addressed that some of the bad rap that Dixon has been receiving are mostly from tenants the leasing company had inherited from purchasing all these properties. You could understand how a tenant could flip out and resist change, especially when it comes to their landlord. Even with that said, I wanted to make sure I did my homework and have all of our conversations about rentals via email.
We visited three different rentals as Victor slowly started to gain my trust. He’s a local Jersey City guy himself, so he understood where I was coming from as far as knowing our JC neighborhoods inside and out. He always communicated promptly, never pressured us, and would go out of his way to show us some rentals (even late at night).
Shortly afterward, we found a rental pretty quickly. We checked the Dixon site listings daily and when I saw one in an area I was familiar with, I contacted Victor immediately and he showed us that rental that very night. We loved the apartment and area, and a week later (after an offer, walkthrough, and signing), we moved in!
Victor had his hand in the whole process and took care of us. I’m glad Dixon didn’t charge us any broker fees, but if they did, Victor deserved all of it.
Jameel was very professional in helping us finalize a few fixes their contractors had to complete during our walkthrough. Melissa was courteous when we visited their offices to do our signing.
So far (it’s been almost 3 months), it’s been a great and smooth experience with Dixon. They employ contractors to do their dirty work and I have no complaints. Those guys are effective as well. Valentina and Shanniel have done a good job as our property managers and assigning them to fix our issues in a reasonable timeframe.
It also helps that we can pay our rent online! They also accept credit cards so that’s cool. I saw that there was an app that you could download on your phone to pay rent too, but I haven’t tried it.
TL;DR (Too Long, Didn’t Read): I highly recommend Victor. Do your homework and be smart in your apartment hunting. Dixon has been great to us and I have no complaints, so if you’re on the fence, take a leap of faith (an educated one).

I must start off by saying that Dixon Leasing appears to be a company that places quality yet affordable rentals on the market. I viewed several of their properties and was overall impressed with the accommodations and upgrades made to the units to both provide comfort and value to the dwellings. I certainly believe this is true as to the unit my family and I found… a true gem. While the outside looks like a normal house in Union City/​Jersey City from the outside, the inside certainly does not. The unit is spacious and company efficiently utilized space by adding several nice improvements.
As for the staff, we met with Curtis, who is very professional, and conducted our walk through. During the walk through we pointed out a few things that we wanted fixed and he was amenable to such and had the issues resolved in a quick manner. We also interacted with Carlene, the Property Manager, after our move in and a few minor issues arose. She is very pleasant, effective and knowledgeable. We had some issues that required a plumber and Maintenance staff, and Carlene was able to have both at the apartment within a short period of time with the issues being resolved quickly.
Overall, we are happy with the apartment and services Dixon has provided, and are looking forward to enjoying our new home in the years to come.

After 10 years in Jersey City and multiple moves, I can say confidently that Dixon Leasing has been the best experience I have had thus far.
Specifically, VICTOR has by far been the most unbelievable agent I have ever had the pleasure to work with. He was highly accommodating when showing me the apartment I ended up moving into and assisted me in having the paperwork completed within 24 hours and move-​in date set for that Friday, less than 3 days after the initial showing.
In addition to my search process, Victor has also been the most unbelievably helpful and thorough person I have ever worked with, even AFTER my move-​in. He has been patient and highly available and flexible for me with ANY and all requests I have had since I moved in — requests that he did NOT have to assist with or have any part of.
To say that Victor has gone above and beyond to assist me would be a severe understatement. He has gone completely out of his way to ensure I am satisfied and comfortable since the day I moved in and thereafter. I cannot thank him enough for his assistance.
I definitely recommend Dixon Leasing but, mostly, I HIGHLY recommend Victor to anyone and everyone I possibly can. Genuinely an outstanding professional who whole-​heartedly cares about the people he finds a home for.

I’m shocked to see some of the reviews for Dixon Leasing. My interaction with the company has been nothing but amazing. So far I’ve had 3 points of contact Victor (Leasing Agent), Melissa (Leasing Administrator), and Shanniel (Property Manager).
1. Victor was more than accommodating in showing me available apartments. My needs changed mid search and then I went MIA. He was patient, understanding and flexible. He not only showed me the apartments but he drove me around the neighborhoods and gave me his recommendations. This was greatly appreciated.
2. Melissa’s job is to collect the money and get signatures. This has to be one of the hardest things to do. I know this from personal experience, because people never want to part with their money. But because the transition between Victor and Melissa was so seamless I didn’t feel pressure, anxiety or bad feelings. The level of customer service was still very high. She was beyond professional.
3. I’ve only dealt with Shanniel via email but she seems to be customer oriented just like Victor and Melissa.
I’m happy with my partnership with Dixon Leasing. I only give 4 stars because 5 would imply they are perfect and no one is perfect.

I think it is absolutely safe to say… STAY AWAY! my wife and I were in the middle of leasing a really nice 3 bedroom apartment in Jersey City when my gut feeling said something wasn’t right. the representatives are liars, unprofessional and sketchy. WORD TO THE WISE IS SUFFICIENT. YOU ALL HAVE BEEN WARNED.

Please save yourself a headache and dont even dial their number.
I am in customer service but this Dixon Leasing does not even have the those words in their vocabulary.
I set up numerous appointments with their agents– Kristali and Victor. I drove several miles to see the property and the agents never showed up and never called to cancel or apologize. I called the receptionist and learned that the property has been already rented. Incredible. I decided to call the managing director Priscilla and make a formal complaint about incompetence of her agents but she avoided me and never returned my calls and messages. I guess she doesnt care either.
I think the word HORRIBLE would describe their business.