Dunkin’ Donuts

Impossible to connect to wifi. I came here to get some work done while dropping of my car for repairs. Unfortunately I was stuck drinking a cup of dunkins famous watered down mediocre coffee and unable to be productive about it

They messed up my order all the time.
I spend more than $ 30 a month via DD app.
I am no longer spending my money with DD.
I asked for Plain Grilled Cheese.
I get my grill cheese on a flat bread…

Definitely not the friendliest of places, but it’s in a good location and quick. They need to work on their people skills. A smile goes a long way.

The customer service was TERRIBLE. I went on July 15^th 2015 around 8am. The lady name Saha D. was taking orders. She was very fast and very rude. She didn’t understand me and her accent didn’t make it any easier because she was Indian or something. I told her I wanted an ICED TEA with my breakfast, but she kept insisting I was saying hot tea. She kept asking me about cream, milk and sugar. I told her nobody puts cream, or milk in ICED TEA, again she kept insisting I wanted a hot tea and didn’t understand me. So she got frustrated and when I handed her the money, she snatched it. At that moment I wanted to cuss her out very harshly, but I was so exhausted from working my overnight job that I decided not to. I’m definitely sending an email to corporate office or whoever the owner is because that was not called for.

I was in the area since I had to go to the court office and I was super early and hadn’t had breakfast. I love how big this location is but maybe its because I’m used to the small locations in NYC.
They even had a bathroom which I didn’t use but thought it was a nice touch.
The line move quickly and my order came out fast (cheese & ham on a croissant)
I found it a little odd that my breakfast sandwich had some sort of syrup/​honey in it. It wasn’t bad but just odd since I didn’t ask for that.
They had plenty of tables and seating.

This was the worst experience ever in a coffee shop. The simians who run this operation scream «return to sender!» But then again, once they arrive their point of origin, no one will want them and pass the buck back to us.
I ordered coffee with cream and sugar and $ 0.50 of my change ($ 1.25 all together) flew into a tight spot in their equipment. When I realized that my change was short as a result of this, I desperately tried to look for my missing change to no avail. This is when I reached out to management asked them to please give me this money. They became defensive and angry stating that they weren’t the ones who dropped the change. At one point, they accused me of trying to con them out of their money. We challenged them to look at their footage before throwing serious accusations with criminal connotations. This deeply offended us. Had they not insulted my integrity, I may have just walked out and moved on. We were at loggerheads for over an hour and when we decided to call the cops to settle this dispute, they suddenly decided to give us our small change.

The very worse D & D managed and staffed in the TriState. English is optional as well as courtesy. Management has the same attitude as a homeless man out of his meds. Service aside, the products are generic, nothing special and straightforward. That said, you would think it would be difficult to screw up standard industry practices. Yet amazingly this location has done every screw up in the book. From the dirty tables to the warm, stale coffee and rubberized bagels. If you are a worker or management here, please give a long look in the mirror and imagine many possibilities how much worse employee you can be and know that cannot not be ever possible.

o hai dunkin donutz
im in ur restrunt hating ur foodz
i can has barfbag!!!1!

Honestly? the one on Central is much more interesting.
I load up on caffiene and watch the weirdos