Intapol Industries

I wish I could give zero stars. I called after 3 weeks of my order placement date. I was told that it would be another 3 weeks until they receive uniforms for my husband. (and no date of when alterations would be complete) They did not call me, notify me by email or offer any solution to their lack of acknowledgement that a customer has been left hanging with no information on the backorder of their $ 350 order. The jerk laughed at me,(arrogant, chauvenistic laugh), then HUNG UP ON ME when I asked if «he had placed an order 3 weeks ago and called to check and was told it was another 3 weeks ago if he felt that he would be okay with hearing nothing from the company he had ordered from and paid in a timely manner.» He responded, «ha ha, we are the «biggest, dealer, yada yada har har, and if he hired someone to call or email people with backorder information then it would cost a fortune.» Well sir, you lose my $ 350 order, you will lose his buddies orders and I certainly will tell other wives when we go to conventionson a lady who was being very polite and reasonable to you. Had you NOT hung up on me, you would have realized I knew what I wanted for a solution, but your arrogance would not hear it. I wanted an appropriate estimated date of arrival to my home and an offer for expediting the shipping when my order was complete since my wait time would approach 2 months from the date of order. My husband needs these breeches and we could have gotten them elsewhere by now. I suppose that was your intention, slough of good customer service in hopes of keeping the order. This, Sir, is what is expensive– poor customer service and lack of a decent reputation. Your competition appreciates your service.