Mei Mei Cheng, DDS

Actually I should give a zero star to this dentist. Let me tell you what happened. So I went for a regular check when she discovered loads of cavities etc. In her next appointment she started cleaning and went on chipping at the teeth till the nerve got exposed. I had no pain in that tooth before that. She then started a root canal. After doing halfway, she said that she will complete it in her next appointment. She just caps it lightly. She calls me on the appointment date, which is like 2 weeks into the procedure, and asks me if there is any swelling. I said none at all. Then she tells me that doing root canal is beyond her skill and she will return me the money and I should seek the help of some other dentist. Can you imagine this! It took two weeks for her to figure that out. She went on to say that I should clean the other teeth. Sure I will but not from this dentist!!!

Dr Cheng was the most thorough, patient and respectful dentist I have ever been to. You can tell she takes great pride in her work and cares a lot about the patients she sees. She let me know exactly what my insurance covered and did not try sell me services I did not need. My new regular dentist for sure!

Having lived in several countries, I have been to many dentists. Hands down, Dr. Cheng is the best dentist that I have ever had. First, she is extremely punctual with her appointments. Second, she thoroughly explains everything and takes the time to ensure that patients are fully informed, aware, and comfortable before she commences any needed dental procedure and/​or treatment. Third, she conducts a meticulous examination of all of her patients’ teeth in order to provide first rate preventive care. Her office is professional and her staff are some of the most courteous and genuine people that you will encounter in the healthcare profession. I have recommended her (and will continue to recommend her) to all of my relatives and friends. All of them have subsequently thanked me for referring them to her. Thanks Dr. Cheng!

Been going to this clinic for years. Dr Cheng pays attention to details and put her patient’s comfort as her first priority

Dr. Cheng is a fantastic dentist. She is a great listener and truly seeks to understand the needs of her patients. She is gentle and always offers a consultative approach so there are no surprises. Dr. Cheng is also a great dental hygienist. I like the fact that she not only examines my teeth, but she cleans them as well. Dr. Cheng has flexible hours and a great staff. I would recommend her to anyone looking for a quality, honest, and knowledgeable dentist.

I choose my healthcare providers carefully and I find Dr. Cheng to be an excellent dentist. I go to her for my yearly check up and dental work (Many). She took the time and performed throughout checkup. She won’t recommend unnecessary procedures. She is my dentist and I would recommend her to my friends and family.

Dr. Cheng is great. I’ve seen her in the last 2 years. She’s always very thorough with my teeth cleaning and knowledgeable about her profession. I can feel she genuinely cares about her patients. When I go to some other doctors, they just want to give me prescriptions and want me to be out of there asap so they can see the next one.
I referred a couple of my friends to her and they are all very happy about her service. I switched my insurance once, each time her assistant helped me call and check my insurance and see what it covers. There has never been an issue with insurance or payments.

Dr. Cheng was knowledgeable, personable, and considerate of all of my concerns. She put me at ease and made me feel like she knew what she was doing and cared about me. She even took a call from me at home to give me advice about my wife’s wisdom teeth. Not too many doctors out there these days who will pick up a phone for their patients!

I had a bad experience with Dr. Cheng.
I went to her with an infection in one of my teeth. After prescribing me antibiotics, she referred me to a root canal specialist. After the root canal was done, I was sent back to Dr. Cheng who performed a set of procedures on my tooth including a cast post, a temporary crown and a permanent crown. I was later told that most of these procedures were not covered by my insurance company and I would have to pay most of the cost out of my pocket. During my visits for the crown, she also told me that many of my teeth need fillings. After performing the fillings, I again found out that those types of fillings are not covered by my insurance and most of the cost had to be out of pocket for me.
A few days after the crown was fixed, I started getting searing pain in my tooth with the new crown. When the pain continued for a few days, I went back to Dr. Cheng. She took a look at it and told me that there was nothing wrong with it and that she cant do anything about it.
So after spending about 700 – 800 dollars of out of pocket cost, all I got was an unbearable pain in my tooth which is worse that where I started. I am living on pain killers now and will have to find another dentist to fix this mess. When I told her that she should inform the patients that a procedure is not covered by their insurance company before performing it, she said that there is no way for her to know that. I find that statement completely ridiculous. How can she not know that a certain procedure is not covered by a well known insurance company?
Do yourself a favor and stay away.