US Post Office

This post office is the worst they always have one teller and a line out of the door. No one here is ever helpful and lack customer service skills. It’s horrible. Of I could it ten negative stars I would. Unfortunately as long as I’ve been coming here it never seems to change

I just called this post office to find out how to get a package unstuck, and she tells me there’s nothing she can do. The processing center has no phone number, and she can’t get a hold of them. The problem just has to resolve itself. How does a package stuck for 7 days just get unstuck?

This is the worst place on the planet. The so called supervisor lisa is the most unprofessional person I have ever encountered. I do not know how she became a supervisor. She is rude and disrespectful. The staff lied and she backed up the lie then added insult to injury buy accusing me of lying. They said they tried to delivere a package and I was not home. I sat in my apartment waiting for them they never came. They put the slip in my mailbox saying I was not home. What a bunch of liars. Avoid this post office. They are a bunch of incompetents especially lisa.

be very careful when dealing with this post office, About a year ago my Dad green card was stolen from here and the employees coved up the missing mail by deleting the tracking number. My dad gave a change of address at the! st of sept. His green card came out end of the month when the post office had a change of address. All of his mail was forward to his new address. The green card is suppose to be returned to immigration and not forward, The card was never returned to the immigration but was listed as delivered, Keep in mind its a document that should be signed for. To add this all up when you call they are rude and obnoxious and thieves. Avoid doing business here if you can or you will regret it. Now we have to pay all over for the green card because it was listed as Delivered!

So here for Saturday Morning pick up. Six people ahead of me and one teller. About the norm for most Jersey City PO, no pressure for Good Customer Service. Typical government establishment behavior.

Sadly i have to agree with these reviewers, one of the worst PO… I actually watched the PO Package Delivery man opens the door and did not use the intercom… Its just pure laziness, and im sure it starts at the top. I read its useless to even complain to the Supervisor. Read online you need to complain to your local Councilman or Representative.

Called the post office to complain about a mail delivery! ON Saturday past I was aghast to find my mail strew all over a big box on the porch… I have a mailbox. It’s been in the same place since 1961… this was not my regular guy but somebody who was filling in no doubt. Now, I am waiting on the phone trying to get my complaint to a supervisor… O.K., he is nice and professional and will tell her. That’s good. That’s how mail gets lost not to mention if it’s misdirected in the first place… checks, important documents — it can be scary!

Probably the most poorly run post office I have ever been to. Not the workers fault that the staff is often cut to ONE counter server with a line that wraps around the door… but seriously this is BAD. There are a couple of friendly women who work here that are very helpful every time I go in but as for the others… omg!
Plus if they manage not to find your parcel when you go to collect — often happens — and you are told they will call you when they find it DO NOT HOLD YOUR BREATH. Also when you eventually call them back you will be met by a woman with a ‘tone’ who tells you things like «Well they may not have had time to look for it yet» and sighs condescendingly while she asks for your details. It took me every ounce of self control not to say «Look I don’t need an attitude from you!»
So…three days later and still calling I was told they hadn’t gotten around to looking for it yet. My final call today I was hung up on and then told it would be put out for re-​delivery today. I called back, said DO NOT hang up on me and told them that putting out out for re delivery would have same result as I wouldn’t be home and a note would be left. So she said «So what do you want us to do with it?» (in a tone of course). I said «have it there for me coming to collect» so the response was «FINE…I will have it here for you!» slams down phone again.
Really??? Is there somewhere you can report these people to? There has to be!

I discovered that on an online poll of the worst rated Post Offices in North America, this location received the #1 and I can see why!
Over the years, I have personally witnessed scenes of such outright racism, homophobia, insensitivity and outright rudeness that it has made my hair stand on ends. I have see foreigners who have difficulty with English reduced to tears by the employees at this location, heard scathingly homophobic rants and raves from the workers, observe them on a daily basis lie, give misinformation to customers, break rules according to their whim and commit every sort of misconduct imaginable.
I made the decision to never support this post office as long as I live. It’s their loss, certainly NOT mine!

I’m on board with everyone here. It’s an awful post office. There’s at most two people working at once, who don’t really care how fast they move and they have attitude. And then there’s always this one lady who seems to look like she’s expediting by getting packages out, but she obviously is there is make sure that no one gets rowdy cause she yells. The line is always super long. Avoid like the plague!

Tried to pick up a certified letter. Took 15 minutes to find it. That’s after already waiting 20 minutes to get to one open window.
US Postal Service is losing money? This location is the poster child of why a 100+ year old institution is slowly degrading into some sad shell of its former glory. They only take the best of the worst workers at this location. The bad service comes with bad attitude as if we were at fault for their jobs.
Go to the UPS store down the block of you ever need to send a package. The extra cost is worth it.

WORST FUCKING POST OFFICE IN HISTORY!!! BURN IT TO THE GROUND AND SHIT ON THE ASHES!!!
So I ordered a pile of worthless dog shit off
and was patiently waiting for it to arrive. The day it was supposed to be here I got one of those wonderful little peach slips in my mailbox letting me know that my worthless merchandise was just too valuable to leave on my doorstep. AWWWW! THANK YOU! :D
Problem #1: The handwriting on this little love note looked like it was written by a 4 year old. Scribbly chicken scratch was all that I could see. Luckily there was a check mark next to a line that said «Item is at: POST OFFICE» with no address written or stamped anywhere. Completely blank. So what post office is it at, you fucking retards!!! I’ll just assume it’s at the office closest to mine.
Problem #2: The second I walked in to this place it smelled like fermented cat shit mixed with curry, onions, garlic, and the sweat off the hairy balls of a man who hasn’t bathed in 15 years. YIPPEE!!!
Problem #3: The woman that was supposed to be helping me there barely spoke any english. GO FIGURE.
Problem #4: I presented my peach slip and photo ID to this foreigner in the hopes to receive my package. NOPE! My photo ID wasn’t good enough. I need some other form of proof of address. I don’t even fucking live here you fucking idiot! I just had it sent to the address I’m staying at. «NO. NO. NO. You need proof of address!» Okay fine, let me show you the shipping confirmation on the email I just recieved. «NO. NO. NO! It has to be on a PIECE OF PAPER, NO PHONES ALLOWED! HUAHUAUHAUH!»
FUCK THIS SHIT! FUCK THE USPS!!! I pray to Allah, Buddah, Jesus, Krishna, whoever the fuck that the USPS gets taken over by FedEx or UPS or some other private organization that actually treats their customers with respect. Not this half-​assed, government subsidized, low grade operation that doesn’t give a fuck about anything.
BURN IT TO THE GROUND! BURN IT TO THE GROUND! BURN IT TO THE GROUND!

Long lines and its hot as s*** in there no wonder you have everybody with a f****** attitude!

Worst post office, post master needs to fire all the workers, they have worst attitude and never helpful. Had multiple packages list Orr stolen through this place.

If I could rate this location negative ten stars under «EEK! HELL TO THE F NO, NEVER, STAY FAR FAR AWAY» I would. I’m almost tempted to make thirty different accounts just to rate this one star over and over again.
I love getting mail, sending mail, and most of the time visiting the post office, but this location is a circle of hell not even known to Dante. I honestly hoped this location would shut down when they had to close a bunch of post offices because it has me in a blind rage very single time I think about going there or dealing with the people who work there.
I’ve come on weekends, early, and the line has stretched out the door with one or two people working, as slowly as humanly possible. There are no automated machines so you have to wait on line. I’ve called on the phone to inquire about «Sorry We Missed You!» package slips when 1. you know their ass is NOT sorry and 2. they didn’t attempt it the first time (I’ve been home) and 3. they never attempt to redeliver the package again thus forcing you to travel into hell. They have also BENT hard cardboard envelopes to fit into my mailbox — why? WHY?! DO NOT BEND.
Sample phone conversation #1:
Me: «This package wasn’t redelivered.»
Them: «Why wouldn’t the redelivery be attempted?»
Me: «I DON’T KNOW, WHY DOESN’T YOUR ASS TELL ME?» — just kidding, I wish.
Sample phone conversation #2:
Me: «1−800-ASK-USPS said this location did not respond to the request for redelivery that I made four days ago.»
Them: «Why wouldn’t we have responded?»
Stay far far away.

Always a line, unusually slow, never friendly. Do I owe them something for them doing their job?
I can’t wait for the USPS to go bankrupt and get privatized.

Definitely not a USPS location I would want to visit unless I absolutely had to. No parking lot (understandable with the location but still inconvenient), very long lines, only 1 – 2 people working despite the lines, and it actually closes somewhat early for a fairly busy location (many locations in a busy area close at 5:30 or even 6). I’ll stick to other USPS locations when possible.

This place is like the Bermuda Triangle for packages. I have never gotten a smooth delivery of a package coming through here.
*You don’t get slips when they «attempt a delivery»
*The customer service is a travesty
*The employees are BEYOND lazy
*Don’t even bother calling

This place is absolutely horrible. I know most USPS get bad reviews especially in the urban neighborhoods, but I mean seriously come on. I cannot think of one good thing about this place.
There was only one window open. The lady had an attitude even before I said hello. She answers her phone and cuts me off and doesn’t even apologize or anything. When I ask her questions or ask for help the attitude grows. It gets better she starts yelling to her co-​worker about god knows what. Seriously if you hate your job stay home or find a more appealing job!

Every ghetto post office is the same. When I arrived there was a woman yelling at the postal worker who couldn’t find her mail. And since it’s in the ghetto, the postal worker was yelling right back. Then, although there was a long line and only one window open she called out that she was taking her break because she was scheduled to leave at four and it was after three. Not that I don’t understand that but like everything in life its the execution.
I got my package with a smile though.