Love their food, always have. However we had a pretty negative experience trying to use them for catering purposes and I wouldn’t recommend this specific location at least. When we got back to the office and realized we were short a sandwich, we called and the customer service was awful. The manager claimed to have personally made the order and placed all the food in the bags. However that simply wasn’t the case. Instead of offering to do anything to make the situation right(as we had someone at a company lunch without food) she was argumentative. I wasn’t impressed and will not use them again for any sort of catered lunch.
Tina D.
Évaluation du lieu : 5 Des Moines, IA
I love Claire! She’s the best worker at Panera, she’s always so nice and friendly when I come in.
Donna C.
Évaluation du lieu : 4 Lafayette, CO
Avegarge Panera. We typically find them reliable and this was. Predictable is good especially when traveling. We stopped for lunch and has soup and salads. Fast service. Clean restaurant overall. If we need a healthy lunch on our way back we’ll stop again.
Ken S.
Évaluation du lieu : 2 Des Moines, IA
The food is fine, in line with every other Panera I’ve been to. But I was surprised by how dirty it was. Late on a Sunday afternoon with only a handful of customers in the place and the majority of tables are noticeably dirty.
Hil H.
Évaluation du lieu : 4 West Des Moines, IA
I’m not going to say that I love panera; it’s basically a little bit of an upgrade for fast food lunch. The greatest thing about this location is that it has really good rapid pick-up service. I work just down the road and I order on my Panera app, drive the 8 – 10 minutes it takes me to get to the store, and my food is hot and ready to pick up. My order has always been accurate, and I’ve never had a wait beyond the 10 minutes promised. The food tastes how it should. I give this place an A for consistency and following through with advertising on the app.
David H.
Évaluation du lieu : 5 Ankeny, IA
The Panera Bread in Johnston is my favorite of all the locations in the Des Moines metro. I think it does the best job of baking the standard items. I have always gotten a delicious lunch when I stopped there. That location gets a lot of soldiers from Camp Dodge for lunch. That location gets large groups of old ladies for coffee clubs in the mornings. It can be hard to find a chair to sit in at 10AM or Noon. It is quiet in the afternoon so I often go there for a late lunch. The bathroom is always clean. There is always plenty of fresh coffee in the pots where you go refill your own cup. I just really like the Johnston location. It is just a short distance off I-80/I-35 North on Merle Hay Road. I highly recommend it.
Nupur C.
Évaluation du lieu : 5 Des Moines, IA
This is a great location. Very clean, friendly staff, they have everything in stock and the wifi actually works! There is even outside seating for those who love the sunshine. Beware of coming in during lunch time, sometimes it’s hard to find a spot to sit!
Emily T.
Évaluation du lieu : 3 Westbury, NY
Lines were super long. Staff was very nice and food came pretty quick. If only the lines were shorter
Lori W.
Évaluation du lieu : 3 Madison, WI
It seems like this Panera kind of gives up by about 6 pm. They are frequently understaffed and out of food at this time of night. This visit, they were out of all bagels, all scones, ciabatta and most other breads, and almost all desserts.(They did have three cookies.)
Darcy B.
Évaluation du lieu : 4 Waukee, IA
This is a good Panera that is close to my office for lunch. The service and food are always good, and you know what to expect. My only complaint is this Panera gets really busy, so the line can be a problem. It still moves fast, but there might be 20+ people. The best thing is the Panera app. Order and pay online– pick it up on shelf right by the door. It is great, and it really improves the Panera process all around. I always like the vegetarian options at Panera. The Panera card is a fun bonus too. They have good regular menu selections, but also keep items on rotation that provide some different things to order.
Clinton E.
Évaluation du lieu : 5 Clive, IA
Panera is always a tasty lunch option. Came here for the Beef & Blue salad(steak, blue cheese & french fried onions) … So yummy but found out they didn’t have it. Went with the avocado chicken Cobb salad and was just as satisfying. While I really wanted the steak, the nice cashier did mention that ALL of their food is made to order so you can take away or add what you want to any of your orders. She also mentioned that they were bringing the beef & blue salad back. Pretty convenient Id say. Meal was under $ 10, so that was nice too for a cheap lunch! Came in around 11:10 and wasn’t a line but within 15 mins the lunch rush hit and line went to the door but moved very quick. Great food turnover! This location as always a soft, quiet & relaxing interior with friendly staff and clean tables. They also have a drive thru.
Maggie W.
Évaluation du lieu : 5 Des Moines, IA
This Panera is great! It’s very clean and spacious with plenty of seating. Their bakery is well-stocked and all the delicacies look beautiful. The service is friendly and professional, and the worker even used a little parchment paper when she grabbed the straw for my smoothie — how hygienic! The food tastes delicious and fresh — love their soups, sammies and breads. Panera is always a bit pricey, but this is probably the best Panera I’ve been to and I’ll be back.
Fate O.
Évaluation du lieu : 3 Chicago, IL
Kimberly seem out of place and uncomfortable with Deaf gestures. She read our papers as if it wouldn’t be in English because other cashiers suddenly need to read it, too. Eh, but the foods we received from servers(not Kimberly) were ok. The breads for sandwiches seem different, not so fresh and wish they were wheat. I think it’s because we ordered right when it was closing up.
Tim S.
Évaluation du lieu : 4 Davenport, IA
So, it’s Panera. So you can expect it to be pretty much the same as any other Paners/STL Bread company out there. What’s interesting about this location is that it’s in the ground floor of what looks like an office building. From the outside you might wonder(as I did) if it would be any thing like other Panera’s you’ve been to. Well, I needn’t’ve worried. Once inside the familiar smell of coffee/soup/bread wafted over me and all was right with the world. We’ve stopped here twice on our journeys to the in-Iaws’ house and I’m sure we’ll stop again. It’s a nice place to stop on a trip on the outside edge of the bustle of Des Moines. As far as the food goes: Coffee — good Bread — good Soup — good Sandwich — great! It’s about what you’d expect.
Matt F.
Évaluation du lieu : 4 Los Angeles, CA
No reviews? Ok, I’ll bite. Stopped by this Panera in the midst of a road trip from Wisconsin back to California. And guess what? It’s Panera! Still good, still slightly overpriced, but it’s good. And they have free wifi.