Diva Nails & Spa

Worst experience I’ve ever had at any nail salon, out of the about 30 I’ve been to. It was my first experience here and they do things a little differently than what I was used to so I was unsure. I didn’t know where the regular nail polish was and didn’t want to mix it up with gel polish. I told the guy up front I didn’t know where the regular polish was and he yelled at me to «go pick my polish and sit down.» I didn’t even know where I was supposed to sit down. Everyone was staring at me. After I figured it out and found the pedicure chair that had water in the tub I sat down where the young girl began the worst pedicure I’d ever had. So much pain for something that should’ve been enjoyable. Then she got mad that my toenail polish was getting ruined because of the flip flops they put on me. Then after she started my fingernails she got mad that she left something on my nail before she painted, causing a lump under the polish that I wanted fixed. She took everything off of that nail and slapped one layer of polish on. No base coat, no top coat, and no second layer of polish. Regardless of if it had to be redone, when you have to take everything off of my nail because of your mistake you need to redo it how it’s supposed to be. This mani pedi took 2 hours. An hour of it consisted of fixing mistakes. If you want an even decent mani pedi do not go here.

The worst business practice I’ve ever seen. Went to get my nails fixed they they messed up an when I was done they said it would be 5 dollars ok fine then proceeds to tell me it had to be 10 because they can’t only charge me 5. An my nails still look horrible!

I’ll preface this by saying they did fix may nails when I went back, but Worst French mani I’ve ever had– flaking off less than a day later, also no hand massage. They also dropped wax on my shirt while waxing my face (and they didn’t get all the hair!) And I didn’t see them using a sterilizer for their tools. Also, they are constantly trying to upsell you to more expensive things.

Quality is consistently going down. The last time I had a pedicure, they only painted part of my toe nails and then tried to justify that it looked better that way. Complete scammers! Sloppy work that will force you to return sooner. They refuse to correct any mistakes without recharging. Avoid!!!

If I could give this salon less than a star I would and if I could they are lucky that I don’t know how to do it. Besides the rush in doing the job I had a very bad service, the job was terrible part of the cuticles were trimmed around the nail and part was left untrimmed even after I pointed it out twice. The second day the untrimmed cuticles started bothering me and catching on my hose with a bad snag. The Polish started peeling the second day in the afternoon so it did not last 24 hours. The window sign says $ 7.00 off mani & pedi Monday through Thursday but at check out when asked about the discounts the associate said that only applies for acrylic nails or gel color so there is false advertising. I guess this is how they stay busy and treat you as a number like other reviews posted. By the way 5 reviews were available and only one of those had a good experience so 20% is their satisfactory score. I just moved to Jonesboro and it would be my first and last time I go there for their service.

If you are looking for a fast cheap pedi then ok… that is what you will get. My nails did look nice. But I felt rushed and like I was just a number. It was busy there so in their defense they had to get a lot of people through. But I didn’t get a warm and fuzzy spa feeling. Sorry but I won’t be back…

They cut my toe and thought it was funny. If I’m bleeding, I’m not laughing. Also, injuries aside, there is nothing spa-​like about this place. It’s a pedicure factory with poor polish selection and questionable standards of cleanliness. Run away!

Busy and clean nail salon. Perfect for a quick mani & pedi.