This is the friendliest Dunkins I have ever been to. The coffee is always great. The Macciatos are killer! And I’ve offered cakes at the Baskin too. They are as good as they look. The national chain has a mom and pop feel!
Tiredofbadfood L.
Évaluation du lieu : 1 Orland Park, IL
Why does this place stink? There is an odor that smells like a combination of sewer gas, grease, rot and some kind of ammonia. Everything including the door, window and counters feels greasy. I went in and went out without buying anything because it is creepy and dirty. Went home and made a pot of Maxwell House for one-tenth the price and no E. Coli or whatever the disease of the day is. Close it down and scrub the daylights out of it before someone gets terribly ill.
Anna K.
Évaluation du lieu : 5 Chicago, IL
I stop here all the time. I always find Irma in a very cheery mood. She has taken my order early in the morning, mid-afternoon and sometimes late at night. She is quick to greet and thank me. She always gets my coffee order right… and she always reminds me to add a doughnut. I always seek out Irma so I do not have issues with my order.
Ash M.
Évaluation du lieu : 2 Homer Glen, IL
I used to come here everyday before work and really liked the other employees they used to have(but sadly most of them moved on). Now the employee turn over rate is so high, that it is impossible to keep anything consistent and good at this location anymore. Some employees are friendly(and those ones usually leave/quit), others clearly hate their job and customers. When mess ups happen, they quickly put the blame on other coworkers or you. Some days the iced coffee tastes stale/awful. Other days it’s normal. Some days they screw up food orders because the cash register people put the wrong order in the system or they only have one person working the oven while 10 people are waiting for food and it can take up to 15 minutes to get a simple breakfast sandwich(and I honestly feel bad for the oven person because you can tell they’re stressed). I walk out disappointed more often than I am satisfied here now. Honestly, I get it’s a minimum wage job but some of the employees there clearly just do not care and because of that, this place is suffering. I probably will stop going there and if I need a quick breakfast I’ll go to the McDonald’s down the street instead or drive the extra mile and go to Starbucks.
Danielle A.
Évaluation du lieu : 5 Chicago, IL
Never had a problem here! Good service & friendly staff. Love Dunkin Donuts.
Brian C.
Évaluation du lieu : 1 Chicago, IL
I wish I was able to give them zero stars. Always short staffed, frequently gets my orders wrong, front window has been broken for close to 4 months, sink is laying on the floor in the women’s rest room. They ran out of spoons for ice cream, and I restocked the straws. The manager sat on his ass while the employees were swamped, never even tried to help out, he was busy talking to some ladies. Horrible, unfortunately I think I’m done with all DD’s.
Lettty C.
Évaluation du lieu : 1 Joliet, IL
I went here with my daughter on friday 11÷21÷14. DONOTGOHEREIFYOUCANGOSOMEWHEREELSE!!! We placed our order and the girl already had an attitude. Then I got an XL coffee and it had coffee dripping on the sides when she put it on the counter my daughter asked if she can wipe the sides of the cup and the coffee girl does it with HERHAND. She seriously thought I wasnt going to say anything. Told her to make me a new one and she ignored me so another crew member did it. I WASSODISGUSTED I CANCELLEDEVERYTHINGANDGOT A REFUND. NEEDLESSTOSAYTHEMANAGERANDSHIFTLEADERWHEREPRESENTANDDIDNOTHINGTOCORRECTTHESITUATION!!! STARBUCKSISDEFMYNEWCOFFEEPLACE…
Amelie and Dan B.
Évaluation du lieu : 1 Oak Park, IL
This place is so dirty! I don’t know how anyone could sit here and drink coffee, let alone eat. This place is a disgrace! I just wanted to buy a water/juice. I walked in looked around and immediately walked out. Didn’t order anything and won’t be back.
Curt S.
Évaluation du lieu : 1 Aurora, IL
didnt have what i ordered so i ordered something else… which they screwed up and then forgot the rest of my meal. called back and spoke with miriam who argued with me. i finally gave up and hung up. needless to say no breakfast for me and now going to mcdonalds instead
Scott J.
Évaluation du lieu : 5 Hickory Hills, IL
Dunkin Donuts are delicious treats. Today was the day after«National Donut Day» and they had a sale – 50% off a dozen. Probably made too many for yesterday. Anyway, hurray for us! Always yummy.
Connie L.
Évaluation du lieu : 5 Cicero, IL
I recently went there to have a cake ordered. The person who served me «Danielle» who was extremely helpful and courteous. She went over the top to help me find the right cake I needed for my occasion. The best part was that she wanted to make sure I was satisfied 100%. All this with a smile on her face. Dunkin Donuts should be proud.
Dave S.
Évaluation du lieu : 1 Palos Park, IL
I ordered a ultimate omelet sandwich with bacon on a croissant with a medium black coffee. This sounds pretty explanatory right? Obviously it wasn’t to the 110 year old toothless brain surgeon behind the counter. The adventure is about to begin… I had to explain my order twice to him before he even went to make my sandwich. Then when he came back he asked me again what size coffee I wanted. For the third time I told him a medium black. I ended up with a egg and sausage sandwich(that was still cold in the middle) and a medium coffee with cream and sugar. Maybe I should have wrote my order out too? Maybe I should have held a double barreled shotgun to his head. Maybe then he would have understood. The last time I will be here guaranteed as they messed up my order last time too.