Panda Express

Food is kinda really pretty good. It’s clean. Which is something you can’t say about most Chinese restaurants in Kona. I like their tofu and eggplant. Their chow mein/​lo mein noodles are really good I’m almost embarrassed to say I sometimes crave them.

We came during lunch time and everything seemed fresh and well stocked. The employees seem friendly and the food is consistent with all of the other Panda Express’s we’ve been to. We ordered the eggplant tofu with fried rice and a spring roll. The place was busy and all of the seats were taken but there’s outside seating too. I normally would give it 4 stars but we waited a long long time in line. It was that crowded. I don’t mind lines, but this one was long. They need another person working to help shorten the wait time. But, overall the meal was satisfying.

Good, fresh, chinese fast food that does the trick. The staff are super friendly and the food is very good for fast food. I like it, I’ve never eaten at a Panda Express until now.

Not sure about the previous reviews… I visited in Nov2015 and was pleased.
1. The food was fresh.
2. Environment was clean.
3. Staff was friendly.
This is fast food/​Americanized Chinese… meaning it is not authentic by any means… and lunch costs $ 12.
Not sure what people are expecting.

This is bad. 1 star anywhere else, but this isn’t even in the bottom 5 of local Chinese places.
If you like Panda Express’s microwave flavors though, this is the same as the mainland pretty much.

Excellent service that is very customer friendly. The food is always nice and warm not just laying there getting old like most places. Plus it’s very clean inside.

Food is standard but the employees are obnoxious. They were so busy hollering back and both at each other that they handed me my plate without my «first item», so it was literally just a plate of noddles. It happens. Fine. But to be yelling and playing around while people are trying to eat was quite annoying.

Did not like the service that my sister and I got today eating here. Walked in at 2:15 and the lady in front of us said she was waiting almost 15 minutes as there was no food on the hot line and she had to wait. There was 2 girls in the front, 2 cooks and a manager. When we walked in 3 other people walked in and the line got long as we waited for the girls to make the first lady’s food.
The thing that got me mad was while we all waited the manager made a plate and walked it over to a guy (who we later learned it was her boyfriend as she went and sat on his lap after he ate) she then say there with him. Mind you the line was long and the girl ringing up was a trainee. The cook had to come over and help the cashier.
Please note that after the managers boyfriend was done eating she then went and made a package full of food for him to take home as well as got something black in a ziplock bag from behind the register. I really like how the manager is training her employees to steal!!!

One night I came in to dine at panda and the employee (rocky) was so welcoming with a big smile. I order chow-​mein and beef broccoli and he piled the plate so it was worth the price. he also gave me a big discount which was even better. Overall great place and great food.
–alwaysfreecuh

It was very busy tonight. So of course the wait was a bit long. Food was running out so there was a little wait, which I didn’t mind.
Panda’s is always great.
Quick stop dining

Since Kona has no great Chinese food, my family and I have defaulted to Panda Express a couple of times. The last few times I’ve been there it’s been O.K., but night before last, was so disturbing that I have to write a review.
I ordered the teriyaki chicken as well as the people in front of me. They said that it would be five minutes, and we agreed to wait. So I went ahead and paid for my order and I waited. After a couple of minutes, I saw them cutting the chicken on the wooden cutting board that they use, so I walked up to the glass. I saw a piece of chicken that was bloody inside and I blurted out «That chicken is not done!». She said «Yes, it’s because it’s a thicker piece.». With the knife, she pushed the raw chicken to the side of the cutting board and kept cutting…
I don’t know why I took it. Maybe because I’d already paid? Because I didn’t wanna be confrontational? I took my plate outside and met my husband who’d gotten Ultimate Burger. I couldn’t even eat my food.
In hindsight, I should have said something, but I think instead, I’ll just go to Ultimate Burger with my husband.

I liked the food just fine but the lady who took the order was terrible.
She actually just asked for what I wanted for the first dish then gave me her own selection for the second.
She did the same thing for my wife. It’s not like we were in decisive or taking too much time. She just shoveled the second selection on the plate and sent us on our way.
When we’re paying about $ 20 for fast food I’d like to at least choose the food myself.

Yaaay! The last time I visited, chili flakes were present in the orange chicken. Staff is friendly and the servings are generous. Great to share or for late night leftovers snacks :)

Great location in Kona Commons SC includes other restaurants next door. Spacious facility with ool AC but tends to run out of seating area fairly quick. Fill your own drinks allows you to put in the right amount of ice you like. The food is delicious ad stir fried fresh with no MSG, but the staff tends to hurry you during ordering. Free fortune cookie with plate purchase, yum!