Always friendly staff. I always call ahead to ensure that I am arriving in time for the newest batch of original.
Chris C.
Évaluation du lieu : 1 Fort Lauderdale, FL
This KFC doesn’t open till 10:30am so please Unilocal get up to date when stores change there hours!
Kristin L.
Évaluation du lieu : 1 Kailua, HI
Cashiers are great. Woman prepping food behind heater is rude and shouldn’t be in customer service. They ran out of «original recipe» at 5:30p. We asked how long it would be if we waited. Woman prepping food responded with«a while. It’s crispy or NOTHING.» We left. This location has forgotten items from our order multiple times, but once when given too many potato wedges the manager scolded the employee in front of me while removing the extra wedges. They will lose more money by losing customers than just a few potato wedges.
Michelle S.
Évaluation du lieu : 1 Kailua, HI
This place is horrible. We went in the afternoon through the drive-thru and we thought it was closed because no one was there. We ordered the $ 6 fill up boxes, it’s supposed to come with 3 chicken tenders, a side of mashed potatoes, a biscuit, cookie and a drink as advertised on their menu. Well when we got home and opened our boxes they gave us regular chicken(a thigh, and leg) the biscuit was hard as a rock and the drinks tasted water down. We should of checked our food before driving off but seriously they should of told us they were out of chicken tenders and made some new fresh biscuits.
Steak E.
Évaluation du lieu : 1 Mililani, HI
My boyfriend ordered a Twister and almost CHOKED on a chicken bone that he found inside of it. Who in the right mind makes a wrap with a BONE in it?! Good thing it didn’t piece his esophagus or tear the lining of his stomach. I am never coming back here again. Ridiculous. *edit* I know that this is the manufacturer’s fault and not that of the restaurant. The manager was very understanding and cooperative and will be filing a complaint.
Kristine S.
Évaluation du lieu : 3 Honolulu, HI
Food was awesome! Ordered a 8pc Meal w| Lg Mash & Lg Coleslaw. It came with 4 biscuits & asked for a lot of butter, honey& jelly! It took a while for us to even order because the cashier was busy packing other orders. Overall seemed understaffed especially for a fast food chain. It was busy nonstop in the drive thru. The workers were nice & the food was awesome!
Frankie R.
Évaluation du lieu : 5 Honolulu, HI
The people and staff were very friendly and wwre very kind to let me use my coupons that I had. I thank you guys for letting me do that! This a a great location to go to and I am pleased to that they have the go cups and I will totally try those the next time I really want a quick bite. I am glad that the staff at this location were very nice and I really appreciate the suggestion of getting the six dollar meal, which was a great deal. I hope that the 6.00 meals like this stick around for a long time more so that way I’ll recommend it if you looking for something that is not too costly and inexpensive, then this place is for you. I hope to return to this location the next time I am in this location and will check out the popcorn chicken nuggets! I love popcorn chicken and will enjoy my sandwiches that I got for my meal.
Cindy L.
Évaluation du lieu : 1 Gilbert, AZ
I concur w/most of these reviews(accept the one w/more stars than 1)! I’ve been going to KFC for most of my adult life in the Mainland & by far, this is the worst. Had to wait 30 minutes for grilled & when I went inside to retrieve my order, she completely forgot I was waiting. Been living here for 6 months & after having this happen to us 4 times, we’re done.
John N.
Évaluation du lieu : 1 Kailua, HI
Bad, bad, bad. Service is bad. The chicken seems to be from half grown chickens. I’ve been here at least half dozen times and the last time I went we had a Groupon and it took 5 minutes to figure it out. All the while the manager had a cold and keep wiping her nose with the back of her bare hands. Thankfully she didn’t fill our order. I don’t know how this place is open after all these years.
Scott K.
Évaluation du lieu : 1 Honolulu, HI
Not gonna waste much more time with this location, but mainly I waited 15min in drive thru, ordered my meal and drove up to window and they said they were out of chicken… How is KFC out of chicken. Bad management which equals bad preparation.
Wendell C.
Évaluation du lieu : 1 Honolulu, HI
This is the worst KFC in the nation — I do not think I am exaggerating. Slow … real slow. How slow? 40 minutes for 2 boxes of Hot Wings and a bucket of original. The lobby was empty, except for us and the driveway was clear — no drive through. Product came out tasting doughy(so help me) and most of us felt a little ill afterwards. AVOID!!! If I could award zero stars, I would. F … a solid F. Never again.
Jordon W.
Évaluation du lieu : 3 Kailua, HI
I ordered the family meal with all grilled chicken. They were all out of the grilled chicken and were in the middle of providing more for a short wait. The chicken came out in short time and was still hot when I arrived home. This location makes the best grilled chicken and I will return. I also want to mention that the biscuits are the best, especially with grape jelly.
Victoria M.
Évaluation du lieu : 1 Kailua, HI
They don’t even deserve the one star. On a recent visit there(not of my choice) I ordered a bucket and even asked to make sure it came with biscuits, mashed potatoes, and cole slaw to which I got a «yes» from the girl taking my order. Once I got up to the window they kept me waiting for 10 minutes and then had me pull on the side. Since there is really no designated area for this the girl at the window told me to park in the exit lane to the right of the drive thru, knowing this was a bad idea I did what I was told because I didn’t expect to be waiting very long. Weeellll, after another 10 minutes or so someone came out to my car to let me know that their mashed potato machine was broken to which I responded that I would like corn instead, although the person I was buying dinner for would have liked mashed potatoes. Again, thinking that because there was absolutely nobody in the drive thru or in the restaurant for the last ten minutes this would be a quick fix I waited. Well, wrong again! After waiting another 5 minutes someone pulled up behind me in the exit lane. Knowing that this would happen because of the girl’s horrible advice I had to drive around the building again. After waiting for another couple of minutes I decided to go inside(defeating the purpose of the drive thru). At this point I was not the least bit amused but when I got in there only to see about five workers just standing around my level of frustration hit a new high. The girl who had originally told me to park in the exit lane half-assed an apology to which I did not respond. Half way out the door I realized they didn’t give me my drink. Mashed potato boy grabbed it and I could see the hesitation on his face so the girl gave it to me. On my way out the door I was treated to a very forced«have a good evening» which I responded to with sarcasm.(Tip: Sometimes it’s better to say nothing, read the room first guys). After this horrible experience I brought the food home which did not look appetizing at all only to find there were no wings, the one thing the person I bought it for really wanted. I rarely go to KFC but after this experience I don’t believe I would ever go to this KFC ever again.
Karen D.
Évaluation du lieu : 1 Mililani, HI
This is the worst KFC I’ve experienced, and in my lifetime, I’ve been to quite a few. The problem must be poor management or a cheapskate franchise owner. While the employees seem to be pretty friendly, everything else about this place stinks. The chicken pieces are tiny, their menu is extremely limited compared to other KFC restaurants, and their food is not served fresh – you could drive nails with their biscuits! If you’re in the mood for chicken, keep going, do not stop here.