Loren’s Auto Repair

My dad owns a auto repair shop in Billings and coming here for the first time I was blown away! These guys are trusting and friendly. Highly recommend !!!

I have Loren’s work on all my cars, 4 total, They always do an excellent job, wouldn’t go anywhere else.

Great service! I was in and out within 2.5 hours (they started working on my car immediately. no waiting around!). I came here to have some new custom headlights installed in my Yukon and they did it beautifully, without issue. Would highly recommend this place.

Awesome service! I had a window that wouldn’t roll down and they were able to figure out what was wrong quickly and help me make a decision about what to do. They explained everything really well before they actually did anything to my car. Apparently it was from an accident my car was in years ago, and it was just happening over time. They even recommended a body shop to get my door fixed so it wouldn’t happen again. If I weren’t moving I would go back here for any other problems I have. It’s nice to have a place where you’re uneasy about being scammed or taken advantage of as a girl.

I had a family member in need of some car repair while on vacation. They always look to me for advise. We did a little research and came across Loren’s Automotive. We made a call and Kayla answered. She was very nice and friendly on the phone. We got AAA to tow the car. They replaced the alternator and battery on father laws Lexus. Thanks for getting them back on the road.

We are from Vancouver Canada.
Our 1999 Mercedes SL 500 stalled out at low speeds several times the day we intended to drive through Glacier National Park.
We needed car repair of some sort before heading into the mountains for sight seeing or to return home.
The closest Mercedes dealership was a 2 hour drive away in Missoula. The opposite direction we wanted to travel.
I called and found that Loren’s had recently added a Mercedes trained technician to their shop crew. I was relieved.
Within an hour of dropping the car off the technician determined that the electronic part that failed was the crank shaft monitoring sensor. It reads the crank shaft motion and has the main function of shutting down fuel injection and spark ignition when it senses something out of the ordinary.
It is a common Mercedes problem that this sensor slowly degrades with heat exposure over time.
The MB on board computer stores the problem reports. So the MB trained technician was able to retrieve the error code records and confirm what problem had occurred.
All fixed up by noon the next day after the stalling occurred. And we were back on the road to see Glacier National Park and head back home to Canada.
We were very lucky to have a trained MB technician in a shop 15 minutes drive from our hotel. Otherwise it was going to a challenge to drive back to Missoula Montana — 2 hours away, to get to a MB dealership.