Wait time is ridicules. Been here almost an hour now and still haven’t been called in… Seriously thinking of changing doctors. Feeling irritated wish i could rate a 0…
Tricia K.
Évaluation du lieu : 1 Kaneohe, HI
Long ago were the days of waiting hours in the doctors office. I thought. Today we had an appointment with the Dr. and waited for an 45 min before being called and another 45 for the appointment. I asked the receptionist if my sis was okay because this wait was ridiculous. She simply got defensive and closed the window in my face. Wow! Following the interaction with the receptionist, the doctor got defensive too and said that we could go to another doctor if we weren’t happy. Really? Customer not happy so just tell them to go somewhere else? How bout you fix your problem. According to these other reviews, I’m not the only one this happened to. Not surprising.
S C.
Évaluation du lieu : 1 Kaneohe, HI
DONTGOTOTHISDR! Been a patient for years and I am finally fed up! *wait time 30min-1 hr AFTER your scheduled appt time! *dr is in and out, doesn’t really listen to your needs. * staff in front office is HORRIBLY slow they have no sense of urgency, if you need a referral sent to another office or an emergency appt scheduled at a specialist. YOUCANFORGETABOUTIT! Keep calling asking if anything has been scheduled or faxed over. All they do is say they will do it and call back. Let’s just say u WONTGET A CALLBACK. If I could rate zero I would. I can’t believe I have been a patient at this office for so long. Switching Doctors immediately. DISGUSTED!
Nolan A.
Évaluation du lieu : 4 Kaneohe, HI
Based on my last 4 visits I can say that I have anything negative to say. I’ll start with my first visit, I had just got injured and was looking for a primary care physician. I called around 9am, they were able to help me that day. I was able to schedule an appointment for a few hours later. That initial appointment did that some time as they had to get a decent amount of information from me. The nurse was a really nice lady, she was easy going and made me feel comfortable. In the facility I was able to also able have my X-rays taken and pick up my medication. I was also referred to an awesome physical therapist. My visits since then were rather quick, I would be able to get in and out within 40 minutes or so. Dr. Samsami definitely helped me get better and find me additional help that he couldn’t provide. Only negative is that they don’t validate parking, it normally costs around $ 1.50 or so so it’s not a huge deal breaker or anything.
Samantha W.
Évaluation du lieu : 1 Kaneohe, HI
This office is okay when you are being served, but my appointment was at 9:30, i got there 10 minutes early and didnt leave until 11:20. 2 hours later!
Diana L.
Évaluation du lieu : 1 Kailua, HI
My husband has high BP, high col, and borderline diabetes, instead of giving advice and reference for counseling of these problems, he sold him«anti-oxident pills». Every family md I’ve ever known would at least give some pamphlets regarding these serious conditions. Oh yes the machine he had in his office to «test for anti-oxidents» bis no longer there. Pills bought were half the price on Amazon. Unbelievable!
Malia A.
Évaluation du lieu : 1 Kaneohe, HI
Terrible service from a Dr. Had an appointment scheduled for 9:45 so I came early and was there by 9:30. 10:30 and they still have not called me! I had another appointment scheduled for 10:30 so, naturally, I was a bit upset. I almost walked out when they told me that they would still charge me as if I received services!!! Doesn’t sound right to me at all. NOw, I missed my next appointment and I am still sitting here in this stupid office and I can’t leave because they’ll charge me anyways. To top it off, Dr. Samsami only needs to refer me to a specialist but they still insist I come in just to get that referral that I need. Bunch of IDIOTS that work here!!!