Bicycle Shack

Very helpful and friendly. I need a tire fixed and asked if I should come back later to pick it up. They said I could but I would be wasting my time. As it only took 5 minutes. I will come back when I need anything bike related in the future due to their customer service. PS the tire was on my wife’s walking stroller, not everywhere will fix those.

Quite simply, The Bicycle Shack is my gold standard that I compare ANY bicycle shop against nationwide. And it all comes down to SERVICE!
It’s not a big shop, but what they lack in square footage is made up by a very knowledgeable staff. Yes they have new bikes, and they’re good at helping you pick one out. Bike racks? Yep, they know them well and will tell you what works. Tubes? Supplies? Chemicals? Yep, got ‘em and at competitive prices too.
The best part of TBS for me is in the back, in the shop. You take a bike to them and you can count on it being fixed right the first time. They’ve suggested upgrades that have made my bikes better. And even when I’ve mangled things up they’ve been able to fix it and get me back on the trail fairly quickly.
And all of this is done without the snotty, holier than thou attitude you’ll find at other places.
While I have moved to Las Vegas, KC is still home, and I still have 2 bikes in KC for my use when I get to go home. And there’s only one place I will take them to be serviced. The Bicycle Shack is it.
5 Stars: Earned due to years of consistently stellar service and support. This place doesn’t rest on their laurels either, they keep getting better and better.

Love this place!!! Got my awesome bike here after finally giving up the search on a new bike, everything being cheaply made and over priced. Went in looking for a used bike and they really hooked me up. They have a knowledgable staff that will go out of their way to make sure you get what you want and need!

Small place with tons of stuff.
Friendly folks working among the hoards of stuff.
Did I mention the stuff? Oh. I did!
I would go back, which is more than I can say about some other bike shops in the area!

I am thoroughly impressed time and time again with the Bicycle Shack.
Everyone I’ve encountered who works at TBS is very friendly, helpful, NOT pushy, and knowledgeable.
I’m a complete newb at cycling, but they’ve taught me how to change a flat, prepared me (successfully) for my first race, and have invited me on their group rides. The dudes who work at The Bicycle Shack are truly great guys who know their stuff.
I’ve been to several other shops in the area, but this place has won me over. I recommend them to anyone, from beginner to advanced.
My favorite part about this shop is they do not make me feel stupid or forced into buying anything. I feel like they give honest recommendations and suggestions, without making me feel like I am forced to make any sure and fast decisions.
One final note is they are always busy, so be sure to set aside a bit of time for your visit.
Each technician and salesperson is super helpful. This is my favorite bike shop in KC!